Debt Managers Ltd -

Paigeypops xo

If you are a victim of fraud this company will: waste two years of your life, ask you for multiple personal documents that they never need, spend the better part of a year screwing around. They will eventually take your police reference number and assure you all has been dealt with. They will tell you that it will change from settled to be removed as fraud. And then 8 months later you will still be contacting the credit agencies, providing them with your police reference numbers and BETTER YET the letters from debt managers stating they confirm it’s fraud. What a joke. When you highlight their idiocy they will launch multiple internal investigations that you never asked for and don’t care about. They will pass you around and waste your time. After confronting them for STILL being on my credit file as ‘satisfied’ the same person who asked for my personal letters two years ago has now asked for screen shots of my credit file. I don’t need assistance in locating you on my credit file, I can see you loud and clear. I want proof that you contacted the credit agencies informing them of the fraud. And then I am going to seek legal action, so that you can’t do this to anyone else again.

R_D_L

this company has been taken over by Intrum
Very unprofessional company. Do not answer emails or contact through there website. Unfortunately can't avoid due to a debt sent to them from a bill unpaid because of covid.
I will be stuck with this awful company for another year or so. Be glad to see the back of them. Awful. Awful. Awful

***I will not phone you, you've damaged my credit score and that's with payments being made.
Considering the global pandemic we've had and heartache its caused everyone, for endless unfortunate reasons (mine being losing income and helping family with their mortgage payments, we've barely been able to feed ourselves), you'd think a little leniency and compassion would be given....None at all

Absolute Joke. You should be ashamed of yourselves

V _

Process is flawed.

I keep getting calls from them regarding a debt.However once I confirm my address, the call cannot go further as the address they have on their database is incorrect.

Despite letting them know,i keep getting random calls which repeats the same process.

I was told there would be correspondence sent to my address which will have my password on it. However I wont receive this if the address is not correct.
I cannot pay online as I have no password for my account.(sent via post)

How am i supposed to pay when I am not allowed to via phone or online?

The process is truly flawed.

At this rate, this debt will never get paid due to the security questions on my account,which defeats the purpose.

Yolandi Locke

Horrible company. I have been making regular payments but needed to reset the password on my account. I am unable to make payments until I have access. I have requested several password resets through the account as well as email the company myself with no response. My next step is to contact to FCA and FSA should this affect my credit score in any way.

Sam Phinikas

Terrible excuse for a “business”. Over ten months with no response to me proving their account under my name was fraud, only to be met with “oh V12 (who they purchased the debt from) apologised for not responding”. Explained am currently unable to process a mortgage because of them - still, no care or responsibility taken. On top of this am met with an accusing tone every time I initiate a call.

Marie A

Had an old debt which I was paying DMS for - was on a payment plan and paying it , then all of a sudden , without me being told by DMS, my debt was sold by them to Intrum Justitia (a terrible debt collector- their legal department is horrendous to deal with). Absolutely fuming about this. Only found out it was sold when I received a letter from Intrum yesterday. Contacted DMS to find out why and got a snotty reply saying “you need to contact Intrum directly”. Disgusting.

hannah ives

Disgrace of a company... wont except payment offered to them when you tell them you cant afford their repayments they try to take MASSIVE amounts off your employer. A debt that i shouldnt even be paying because of another companys mistake. They were going to try and take over a £1000 pound a month out of my wage... how do expect people to live. You are a joke and a disgrace!!!! And the customer service was rubbish guy just didnt care! And it took three hours to get through to them. SO NOT ONLY ARE YOU ROBBING PEOPLE OF THEIR HARD EARNED WAGE YOU WASTE THEIR TIME AS WELL!!!!!!!!

Alan Crabb

Baffling and irritating. From nowhere comes a claim that I have an unspecified outstanding debt (with an online company I have never dealt with.) To find out more, I have to telephone them with full personal details. When I explain that of course I will not do so, and have no outstanding debts with that company or any other, this is ignored but the same emails keep coming.