insureTAXI - Crewe

Address: 1 Millennium gate, Westmere Dr, Crewe CW1 6AY, United Kingdom.
Phone: 1704530239.
Website: insuretaxi.com.
Specialties: Insurance broker.

Opinions: This company has 103 reviews on Google My Business.
Average opinion: 3.1/5.

Location of insureTAXI

1704530239

insureTAXI is a well-known insurance broker specializing in providing coverage for the taxi industry. The company is located at Address: 1 Millennium gate, Westmere Dr, Crewe CW1 6AY, United Kingdom. You can easily contact them through their telephone number, Phone: 1704530239, or visit their website, Website: insuretaxi.com.

As an insurance broker, insureTAXI acts as an intermediary between taxi operators and insurance companies, offering a range of insurance products tailored to the specific needs of the taxi industry. Their expertise in this field allows them to provide comprehensive coverage options that protect taxi operators from various risks, including road accidents, public liability, and property damage.

The company has received 103 reviews on Google My Business, with an average opinion rating of 3.1/5. These reviews provide valuable insights into the experiences of previous clients, highlighting both the strengths and weaknesses of the company's services.

insureTAXI's location in Crewe, United Kingdom, makes it easily accessible to taxi operators in the surrounding areas. The company's physical presence allows for face-to-face interactions with clients, providing a personalized service that is often lacking in online-only insurance providers.

When searching for insurance coverage for your taxi business, insureTAXI offers several key features that make it a standout choice. These include:

1. Expertise: insureTAXI specializes in the taxi industry, providing a deep understanding of the unique risks and challenges faced by taxi operators.
2. Comprehensive Coverage: The company offers a wide range of insurance products that cover various aspects of taxi operations, including public liability, employer's liability, and motor insurance.
3. Personalized Service: With a physical location and a team of dedicated professionals, insureTAXI provides personalized service that is tailored to the specific needs of each client.
4. Competitive Pricing: insureTAXI strives to offer competitive pricing, ensuring that clients receive the best value for their insurance coverage.

Reviews of insureTAXI

Basharat Cheema

1/5

Terrible service always looking to rip of existing customers. Your first year will be at good price but after that they will say whatever it takes to get more money out of you. Dont waste your time with this company.

Susi McClintock

1/5

Really annoying. Repeat cold calling despite me telling them I’m not interested in their quote.

Ahmed Tanvir

1/5

One of the worst insurance brokers I had. Customer service very bad. I bought the policy from them. I had an accident I reported them immediately after a month I want to know the progress and updates so I did call them they pass me a number who are my insurer kinetiQ underwriting and said I have to call them so i that I did call probably 30 times in 4 days and they never answered once answered and took my details and suddenly lines cut off and again I tried and same never answered so I called the to this broker insure taxi they answered but never a helpful answer. They said can’t do anything I have to call them they are the case handler so I have to call the but the lay who answered she never try to understand the number I need call the saying they never answer and I feel like I am in middle of the sea in a boat. They are the one who I bought my policy they should provide the service and we customer only expect from as we paid them.( I normally never put a review this is 2nd time review In my 36 years life).

Khalid Chishti

1/5

Do not waste your time and money with this cunning company. Initially when i got a quation and decided to go with insure taxi, there were very helpful and professional. Having paid £725 deposited, after 1 month and 14 days into my policy they gave me the shock of my life. My policy had been cancelled with no notice or written confirmation, apparently because they do not accept NCB (no claims bonus) from Brookers, which I wasn't made aware of at the start. They didn't not want to listen to what I had to say but they started offering me new quotations. Only offering me £75 refund, i cannot believe I been robbed £650. This company is by far the worse company to get your self insured with, I put in a official complaint about two weeks ago as it was the only remaining option for me to fight for me money back, you will not believe I have not had any response back yet. Absolutely disgusted with service and how I have been treated by insure taxi!!!!!!

Christine Lai

1/5

5 Jan
Someone supposed to be contacting me, what happen? I will post the respond to FOS.

31 Dec 2015
Don't use them and don't go anywhere near them, absolutely cowboy company. They are very quick to take money from you and when it comes to refunding, the only trick they have is ignored you, even to the £50 referral reward. I've referral a friend to them, but I can't get any money for reward even now my friend has a policy with them over 10 months. I spoke with customer service over 5 times to ask for sort out my policy and reward issue. Nobody can give me a exactly answer. It was frustrating to work with such unreliable company.

naturally build

1/5

The customer service is appealing!!!!!!! I am awaiting 2 weeks now for mine NCB proof. I have sent hundreds of e-mails and letters. No reply!!!!!!!!! My new insurance will be cancelled without the required proof. I can see from the reviews I am not the only one!!! I am contacting now Ombudsmen

stuart wagstaff

1/5

Defo not recommend useless not even provide me with a renewal quote I called them to give the correct info etc they mis quoted me been with them for years and send them loads business for taxi quotes over the years I was loyal with them rather than moving now I give other taxi insurance numbers out now

Paul Pickup

1/5

DO NOT USE THIS COMPANY!!! Insured my vehicle for almost £4,000 with this organisation while applying for my PCO licence. They harassed me for my "badge number" which I repeatedly explained was in the hands of FTL and that I would get back to them when it was issued. In spite of this, they cancelled the policy after 28 days and have to date not refunded me a penny. They have also not responded to my complaint and do not return my calls. I am worried that they are going bust and I am going to lose £3,600 due to me, as well as having it on record that I have had an insurance policy cancelled, which increases all other insurance premiums.