Cybertill - Prescot

Address: Suite 12, Cybertill, Stanley Grange, Home Farm Court, Ormskirk Rd, Knowsley, Prescot L34 4AR, United Kingdom.
Phone: 8448551600.
Website: cybertill.com
Specialties: Software company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Appointment required.
Opinions: This company has 20 reviews on Google My Business.
Average opinion: 3.7/5.

📌 Location of Cybertill

☎️8448551600

⏰ Open Hours of Cybertill

Monday: 7:30 AM–10 PM
Tuesday: 7:30 AM–10 PM
Wednesday: 7:30 AM–10 PM
Thursday: 7:30 AM–10 PM
Friday: 7:30 AM–10 PM
Saturday: 7:30 AM–10 PM
Sunday: 8:30 AM–6 PM

Cybertill is a software company located at Suite 12, Cybertill, Stanley Grange, Home Farm Court, Ormskirk Rd, Knowsley, Prescot L34 4AR, United Kingdom. The company can be reached by phone at 8448551600 or through their website at cybertill.com.

Cybertill specializes in providing software solutions. Their services and products are delivered in a professional and efficient manner, making them a reliable choice for businesses seeking software solutions. The company has a wheelchair accessible entrance and parking lot, with appointments required for visits.

According to Google My Business, Cybertill has received 20 reviews with an average rating of 3.7/5. This indicates that the company has a positive reputation and is well-regarded by its customers.

👍 Reviews of Cybertill

Debbie Hall

1/5

DO NOT BUY THIS SYSTEM!! We have spent a lot of money with them but as soon as you hand the money over they cant be bothered to help with anything, I have been passed from pillar to post, no one follows up or calls you back,I have been told I have a support manager for my account but this changes daily, I am constantly being told the system is being monitored but that's it there is never any action taken and I have to ring time and time again. The system continually crashes out, drops out of fast track and runs very slowly, we have had two tills now . We have had our servers and lines checked and all are running fast and well.We are going to stop our support fee payments as we get none. Please look else where, they have been a huge waste of time and money for us, in addition they have had a huge demoralizing effects on staff, volunteers and customers alike.

Vicky Brown

5/5

Easy to use and a very intuitive system which is why my team love it. We moved to Cybertill to have access to better reporting and an audit trail. The system has saved us on many occasions for example getting data for an insurance claims to being able to access the system anywhere any time on a phone, tablet or pc to resolve issues whilst way from the business.

Phillip Booth

3/5

Had a sheduled teams meeting with them online and they never showed up, or replied to my email asking if there has been a mix up. Frustrating.

Summits Online

1/5

£10,000 for a faulty system! 1 year of problems and excuses left us out of pocket and we had to leave them to get a system that worked! Be warned, this is a shop till and nothing more!

We had been with Cybertill for 6 years when we decided that we needed to get a system to integrate all of our online platforms. After looking at other options, Cybertill won us over with their sales pitch promising us that they could achieve that.

So we took the plunge, paid for the new till and all the upgrades that went with that. The cost mounted up but we were hoping this would change the way we ran our online platforms. That is when it all went wrong. Cybertills system started to fail, and the more we pushed to get it fixed the clearer it became that Cyberill were not able to help. The eBay plugin that had been 'working' for years suddenly stopped working and Cybertill had no clue how to fix it. As for the Amazon Plugin that was in testing stage and almost ready (according to the sales pitch) they were so far off from having that working they shouldn't have even told us about it.

We then had to get away to a system that would help our business, not hinder it. Cybertill had apologised and gave us the option to pick what compensation we would want. We waited until our new system was in place and working (so much better and smoother than Cybertill) before going back to them and simply asking for a refund for the upgrade and the plugins that didn't work (seems like reasonable compesation to me?). We knew the huge amount of lost sales we had due to the system not working was not covered by Cybertill but we thought they would at least refund us for the system that didn't work. Well that was also not the case, they stuck their heels in and told us our offer for compensation had expired.

All in all, Cybertill is a system that is only good as a till. Do not think they can do anything for your online platforms.

Dean Jones

5/5

Cybertill has to be the easiest way to integrate your stock and bricks and morter shop with your web shop. The manuals are second to none and walk you through every single step. The tech support is very friendly when we have needed them, but because their instructions are so clear I've only had to use them once (because I was being dim)

Elizabeth Duffy

5/5

Cybertill is a great place to work, with a fantastic team of people who believe in what they do, and go the extra mile to help customers and employees. It's not often people can say that they love going to work but I genuinely do!

eiwi feiow

1/5

The reviews from staff members giving the company 5 stars are a gross misrepresentation of the poor service and constant bombardment of marketing calls and emails, despite me telling them that our company had been dissolved in 2020! Shocking

Daniel Higson

5/5

Great place to work! It’s been a pleasure to work at Cybertill with a great team of people who are genuinely passionate about what they do. The environment around the office is also a bonus.