Hunters Estate & Letting Agents Knowle - Solihull

C Baker

I needed to find another rental property rather quickly which came at just about the worst time of year due to a string of bank holidays and the impact of there being many people taking annual leave across businesses I needed to be dealing with.
Having found a highly desirable rental property featured on Rightmove under Hunters portfolio I called in to Hunters Knowle the following day where I met with Amy. I explained my situation and expressed my interest in one particular property. Things moved quickly from here having had a viewing arranged following that weekend. Suffice to say, I had been able to secure my tenancy having passed all the referencing and affordability checks. The only downside, one which I cannot apportion blame on Amy for was a couple of points where the onboarding portal got 'stuck' which required a couple of chases on my part and for manual intervention being needed. On the whole I've had a very positive experience with the Hunters team. My thanks go out to Amy, Angela and Oksana for their professionalism and mostly smooth CX.

Sukhbir Kapoor

We were new to the area and looking for a property to rent.
We tried several estate agents.
Working with letting team at Hunters (Knowles) has been a great experience.
Leanne , Amy and the entire team are very responsive and professional in facilitating the entire journey from looking at the property to renting and finally moving out.
They are a wonderful team ready to help and get engaged.

thank you !

Truth Be Told

My honest Reviews are based on exactly what happened not how I felt or my opinion so you can fairly judge for yourself.

When I started working at Hunters in Knowle, I was assured of receiving 'support and training.' Unfortunately, the only support I received was in my final week from the new manager, who is now based in Solihull, before my departure from the company.

My experience at the Knowle branch was marked by a toxic work environment, largely influenced by the mood of the property manager. This atmosphere, which was often projected towards myself and clients, became increasingly difficult to ignore over time. Eventually, it reached a point where both myself and clients were significantly affected, with clients even choosing to disinstruct themselves. Additionally, myself and another staff member were required to be removed from the office due to measures implemented by our doctors, who had signed us off immediately.

Upon my return, I was promised that 'things would improve.' However, the issues that had arisen during my absence were unfairly directed towards me, making it easier for management to point fingers, given the existing leadership structure. Despite raising these concerns, I received no support from HR. Instead, I felt cornered, especially when it became clear that my union representative was unable to attend a critical meeting. Furthermore, when I requested a written summary of the meeting, the HR representative seemed confused by my request and the write-up was never provided.

While I recognize that many staff members at Knowle are dedicated professionals who refrained from participating in negative behavior towards other branches, my overall experience with the branch left me disillusioned. It was a privilege to work alongside those who genuinely cared. I also acknowledge that the Solihull branch has the potential for greater success, particularly with the separation of the branches.

However, the actions of the manager in Knowle have had a profound and negative impact on my time at Hunters, leaving me with a sense of wasted opportunity and unfulfilled promises.

Hannah Griffith

We recently had the pleasure of working with Amy as our letting agent for renting out our flat, and we couldn't be happier with her service.
From the outset, Amy demonstrated exceptional professionalism and expertise. She provided insightful advice on preparing the property for potential tenants, which included recommending a few small but impactful improvements. Her keen eye for detail and her understanding of the local rental market were invaluable in setting a competitive yet fair rental price.
Amy's communication skills were top-notch. She kept us informed at every stage of the process, from advertising the property to screening potential tenants. Her updates were timely and thorough, which greatly alleviated any anxieties we had about finding the right tenant.
The tenant selection process was seamless and efficient, thanks to Amy's diligent approach. She conducted thorough background checks and ensured that all necessary paperwork was handled smoothly. The tenant she has found for our property is lovely, which speaks to her ability to match landlords with the right renters.
Overall, Amy made the entire experience stress-free and straightforward. I highly recommend her services and Hunters Lettings (Knowle) to any landlord seeking a reliable and professional letting agent.
Thanks again.

Stella

We were new to the area two years ago. I don't know about the other letting agents but I am so glad that we rented our house via Hunters and Leanne's team, everything was just smooth and pleasant throughout. They were responsive and helpful that meant great support to us. Thank you!

Joshua Brelsforth

Recently used Hunters to rent a property and I couldn’t be happier with how I was treated. The letting agent Amy was extremely helpful, very polite and things were very efficient.

Very happy!

Kal Mis

Great experience so far with Hunters estate agent. We have just had a lovely family move into our house. The team have been great in getting responses.

Gayle Sapic

Another great experience with Hunters Knowle. We have now let two properties from this branch and im happy to say its worked out fantastically both times! Leanne especially has worked hard for us to help us achieve the family home we desperately needed as we just didn't have enough space previously. We would always recommend Hunters Knowle and although we hope we wont be needing another letting agent any time soon - we wouldn't hesitate in going back to them. Thank you Leanne!