Whittlesey Insurance Services Ltd - Peterborough

Address: 12 Queen St, Whittlesey, Peterborough PE7 1AY, United Kingdom.
Phone: 1733208117.
Website: whittleseyinsurance.com
Specialties: Insurance broker, Auto insurance agency.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Whittlesey Insurance Services Ltd

☎️1733208117

⏰ Open Hours of Whittlesey Insurance Services Ltd

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: 9 am–12 pm
Sunday: Closed

Overview of Whittlesey Insurance Services Ltd

Located at 12 Queen St, Whittlesey, Peterborough PE7 1AY, United Kingdom, Whittlesey Insurance Services Ltd stands out as a reputable insurance broker and auto agency. With a phone number 1733208117, potential clients can easily reach out for insurance-related inquiries or services. The company's website, whittleseyinsurance.com, offers a comprehensive overview of their services and further details for interested parties.

Key Features and Services

As an insurance broker, Whittlesey Insurance Services Ltd offers a wide range of insurance products tailored to individual and business needs. Their specialty in auto insurance agency is particularly noteworthy, providing personalized coverage for vehicles which is crucial in the UK's diverse driving landscape. Additionally, the company's commitment to accessibility is evident with their wheelchair-accessible car park, ensuring a smooth experience for all clients.

Location and Accessibility

Situated in the heart of Whittlesey, this location is conveniently situated for clients in the local area. The fact that the office is wheelchair-accessible demonstrates the company's commitment to serving all members of the community, regardless of physical ability.

Customer Opinions and Ratings

With 11 reviews on Google My Business, Whittlesey Insurance Services Ltd has garnered a moderate yet supportive reputation, with an average opinion rating of 3.3/5. Reviews suggest a long-standing relationship with clients, indicating reliability and possibly personalized service, as evidenced by calls being answered by staff known to regular customers like Caroline and Michael.

Recommendations for Potential Clients

For anyone considering insurance options in the UK, especially for auto-related needs, Whittlesey Insurance Services Ltd presents a solid choice. Their extensive experience, as reflected in their long-term client relationships, speaks volumes about their expertise and service quality. The wheelchair accessibility feature is a thoughtful addition that ensures inclusivity. To make an informed decision, exploring their services further through their website or giving them a call is highly recommended. Don't hesitate to reach out via their website for more detailed information or to inquire about their insurance packages. Their friendly approach, demonstrated by the personalized service mentioned in reviews, ensures that finding the right insurance coverage could be as straightforward as contacting them.

👍 Reviews of Whittlesey Insurance Services Ltd

Whittlesey Insurance Services Ltd - Peterborough

Sue P.

1/5

Been a loyal customer for many years.
Have recently sold my vehicle and asked Whittlesey to cancel my insurance policy.
3 phone calls and 2 emails and they are still taking money from my account!
Communication with this company is impossible.
Small claims court is my next stop.

David L.

5/5

Been using this place for 30± years started with motorhome insurance and have been dealing with my landlord insurance for most of the time. Caroline and Micheal recognise my voice when I call. Great service always come up with the answers.

Simon B.

1/5

Tried ringing, no answer. Tried website, nothing loads, tried googling them, there is no details about them or opening hours, and their website doesn't even appear in the results which shows it hasn't worked in a very long time as Google no longer index it!
I'm a customer and it's impossible to get hold of them.

Neil D.

5/5

Phoned up for insurance and got a good deal, one happy customer

Htp1uk W.

5/5

have held insurance for a trike with Whittlesey for about 10 years now, staff are all friendly and efficient and prices are competitive if not the cheapest would highly recommend

MC C.

1/5

Company that needs reporting to FCA and Finacial Ombudsman Services.

Jo D.

5/5

I've just rang them no bother. And they reply to my emails. I have several policies with them.

Mark H.

1/5

Well where to begin.

Having been a loyal and satisfied customer for 7 years my ageing motor home was coming to the end of its serviceable life . I was contemplating a new one but compelled in February to insure the old one (which was inevitably headed for the scrap yard) for another year in order to have the requisite insurance cover to get the tax disc to alleviate a fine . You know the score

So I call Whittlesey to clarify the terms surrounding cancellation and am advised 'as long as you cancel within 90 days of inception not a problem'

Well TRUST ME it was problem .

I called 6 weeks later to 'cancel' having procured a new motor home and all appeared well

Umpteen calls later (over a 6 week period) I am being given the distinct 'runaround' and eventually end up talking to a 'Michael Payne' who tells me quite categorically that he 'doesn't care' that I am disgruntled and extremely unhappy with regard to his 'attitude' in our discussion about the refund to which I had already ascertained I was perfectly entitled

After 2 months I receive today (12-06-14) a refund cheque for a paltry £49.45 against a premium paid of £275. So I have been ripped off to the tune of £225 for a mere 6 weeks cover.

Whittlesey Insurance terms and conditions state that they are entitled to a service fee of up to £75 in the event of premature cancellation. I wouldn't have had a problem with that but when my wife queried it she was told in the most arrogant manner possible by Mr Payne to go read the 'terms and conditions' of her policy ... (see above)

Our advice would be to avoid this company like the PLAGUE

Their after sales service is SIMPLY APPALLING !!!