Ascend Properties Monton - Manchester

Yosuf Z.

Worse experience with Iram, very poor customer service, she gives you the feeling of being so cheap as a tenant.
She didn't try to understand our needs and didn't give information how to prepare a satisfactory documents and didn't tell us the steps they will take as a first time tenant.
Over all worse place I have ever been.
Won't recommend them.

Thomas F.

Tenants be warned, trying to make deductions from deposit for all sorts of stuff clearly visible in check-in report photos. Always take it to TDS if you disagree, I got most of it back after they initially wanted to take over 20%. Look at the reviews they do this often. I'm sure they're nice to you if you're buying a house

Zoe T.

I have used Ascend for both the sale and purchase of property and have had great service on both occasions. Laura was so helpful during each step of the process and I really appreciate all the support she gave us to ensure everything went smoothly.

Joshua

Had a sound experience with Ascend. Julius was super helpful and made the process almost seamless. Great guy, great company.

Julia M.

Ascend finalised the sale of our parents family home today.
Ascend have been second to none throughout the whole process, Laura (Branch Manager) in particular, from the onset she took the time and trouble to get the ‘history’ about us and the reason for our sale, she led us virtually by the hand, from the first day to today, liaising with all necessary but keeping us constantly in the loop.
I would recommend Ascend without hesitation to anyone and everyone!
Many thanks indeed, will miss our email exchanges.
Julia

olka I. W.

I couldn’t ask for better service. I am very pleased with Ascend company in Monton who looked after me during my application and my new home move. Great customer service and smooth, speedy communication. Would love to say thank you to Laura Murphy branch Manager and Emma Charlton for professionalism and dedication.
I recommend Ascend to anyone who is changing home as it’s hard to found people who actually care and go extra mile.
Thank you 10/10!!!!

Anne A.

Anne Aspey
5 reviews

a minute ago
NEW
I have nothing but great things to say about this company and especially Laura Murphy , she was diligent and competent from beginning to end. Professional and responsive to our every need . Ascend are an A* estate agent and what they promise they deliver !

Jack B.

Removing my 5 star review.

Move in was simple. Staff were lovely when I initially moved in. I was happy with the customer service so had no problem with cleaning the spots their team had missed.

However, communication became very sporadic with this outfit.

At the end of my tenancy, Ascend made a load of nonsense allegations against me in an attempt to take my deposit. Thankfully I was able to provide evidence to disprove their claims, however due to the sheer number of false claims, one got through. I lost £75, despite no evidence whatsoever from the Ascend team.

To any prospective tenant, please be careful with these guys. They will deliberately omit photographs from their check-in/check-out inventory reports. Very sketchy behaviour.

I bent over backwards during my tenancy, out of good faith, as they were trying to sell the property on behalf of the landlord. Viewings, videos, etc.

Clearly their sales staff were not up to the task, and they wanted a bit of quick cash to spruce up the place. Sad to see this company go so far downhill.