Safestore Self Storage - Brierley Hill

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Safestore Self Storage Overview

Safestore Self Storage, located at Sun St, Quarry Bank, Brierley Hill DY5 2JB, United Kingdom, stands out as a premier self-storage solution provider. With a commitment to customer service and accessibility, this facility offers a comprehensive range of storage solutions complemented by additional services such as a packaging supply store and warehouse facilities. The company's address and contact information are readily available, making it easy for potential renters to reach out. With an impressive average rating of 4.8/5 on Google My Business, Safestore has garnered a loyal customer base praising its highly secure environment, friendly staff, and customer-centric approach.

Location and Accessibility

Address: Sun St, Quarry Bank, Brierley Hill DY5 2JB, United Kingdom

Phone: 1384958998

For those considering Safestore, its strategic location in Brierley Hill offers convenience for residents and businesses alike. The site is not only easily accessible by car but also boasts a wheelchair-accessible car park, entrance, seating, and toilet, ensuring inclusivity for all customers. This attention to detail reflects Safestore's dedication to providing a positive experience for everyone.

Specialties and Services

Safestore Self Storage prides itself on being a full-service self-storage facility. Beyond the core storage offerings, customers can benefit from an on-site packaging supply store, which simplifies the preparation process for moving or storing items. For those requiring more extensive storage options, the facility also offers warehouse services. The presence of these additional services adds significant value to the overall offering, catering to a wide spectrum of customer needs.

Customer Experience and Feedback

The testimonials on Google My Business highlight Safestore's exceptional customer service and facility management. One reviewer noted a helpful experience with Travis during their first visit, where assistance was provided in navigating the storage options and handling an unexpected lift issue with Jenny's support. The company's commitment to customer satisfaction is evident, as reflected in the overwhelmingly positive reviews. A common theme among reviews is the cleanliness and tidiness of the facility, suggesting a well-maintained environment.

Additional Points of Interest

Beyond its core services, Safestore offers on-site services that add to the convenience of renting a storage unit. The facility is wheelchair-accessible, ensuring that everyone can enjoy the same level of service and access. These features, combined with the high rating, paint a picture of a company that values both customer experience and accessibility.

Recommendations for Prospective Renters

For anyone considering a move to Safestore, it is recommended to take note of the email reminder system for notice period reminders, which could help prevent any last-minute surprises. Although no direct feature is mentioned in the reviews, the overall positive feedback suggests a system is in place to enhance customer communication. It's also advisable to familiarize oneself with the storage options and pricing structure available at Safestore to make an informed decision. Given the facility's high rating and customer testimonials, renters can expect a reliable and supportive experience.

Summary

Safestore Self Storage offers a secure, customer-friendly self-storage solution with additional services that cater to diverse needs. Located in a wheelchair-accessible area, it promises a hassle-free experience with highly rated facilities. The combination of friendly staff, clean environment, and comprehensive services makes it a top choice for both individuals and businesses seeking reliable storage options.

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👍 Reviews of Safestore Self Storage

Amber

5/5

First time using Safestore, Travis was very helpful finding the right storage etc. And even when the lift went down it was a positive experience. Jenny was very helpful and found temporary storage whilst the lift was serviced. No issues, only thing i think would be good is a email reminder when the notice period date is nearing in case you forget!

Mikey B.

5/5

Absolutely fantastic company and storage place. Highly secure, friendly staff. Place is clean and tidy. Really helped us out a lot too so I'd definitely recommend them. Way better than my old storage place that's for sure.

Kelly K.

1/5

Information shared over the phone when sourcing a storage container was very misleading. We were under the impression we were only booking for four weeks and then having an extension if needed. This is not the case so please beware when using this location for storage. Whilst the cancellation notice is in the fine print of a contract.. I believe the communication of this specific detail should be more clearer in and correspondence and over the phone as with other companies who have similar processes, especially when things can be up in the air with the reasons why you need a storage container. We genuinely chose this storage unit as we believed it was the best for our needs as we stated we only needed it for four weeks, but there was a contingency. Wish we would have gone elsewhere now where they were more clearer and talked us through the important bits of information from the contract either on the phone or by email.

Wendy B.

5/5

Everything was so professional. All staff were very helpful and friendly especially Travis. Our furniture has been stored there for 5 months but felt very safe and secure. Easy access to the Storage Unit.

gary S.

5/5

Very affordable. Lovely friendly staff. We needed storage whilst moving house perfect solution. No hassle when visiting to collect items. Would definitely recommend.

Flocking A.

5/5

George has been my contact during my communications with Safestore and has helped me every step of the way, working to accommodate my needs, in the timeframe required and for a very very competitive price.
Would fully recommend this service for the quality of customer care and the price

Liz E.

5/5

The gentleman we dealt with was lovely so helpful, explained everything, he showed the unit size to us beforehand so we got an idea of what we needed, value for money, such an easy process. Would highly recommend them.

Remy R.

5/5

Rory is an asset to Safestore. Helped me integrate into the safestore family even though I'm temporary. He's friendly and easy to communicate with. Top bloke don't let him go. He is very perfessional and a gem of a representative for your company