KGJ Insurance Brokers (Stourbridge) Ltd. - Stourbridge

KGJ Insurance Brokers (Stourbridge) Ltd.: A Comprehensive Overview

KGJ Insurance Brokers (Stourbridge) Ltd. is a well-established and reputable insurance brokerage firm located in Stourbridge, West Midlands, United Kingdom. Situated at 2 Hagley Rd, Stourbridge DY8 1QG, KGJ has served a diverse clientele for many years, building a strong reputation for its commitment to client satisfaction and expertise in the insurance industry. The firm’s telephone number is 1384390909, and their official website is kgjinsurance.com. A dedicated online appointment system facilitates convenient scheduling, and the firm offers on-site services to cater to individual client needs. Furthermore, KGJ Insurance Brokers prioritizes accessibility, featuring a wheelchair-accessible entrance, demonstrating a commitment to inclusivity.

Specializations and Services

While the specific details of their specialties are not explicitly listed, KGJ Insurance Brokers appears to offer a broad spectrum of insurance solutions. The longevity of their business, spanning over two decades, suggests a consistent focus on adapting to the evolving needs of the market. It is reasonable to assume they handle various insurance types, potentially including, but not limited to, commercial insurance, personal lines insurance (such as home and auto), and potentially specialized coverage areas depending on their client base. The firm’s ability to maintain a long-standing client base indicates a deep understanding of risk management and a capacity to tailor insurance plans to specific circumstances. Their responsiveness to client queries, as evidenced by prompt email replies and detailed explanations from advisors, underscores a dedication to clear communication and client education.

Location and Accessibility

The firm’s physical address at 2 Hagley Rd, Stourbridge DY8 1QG provides a central location within Stourbridge, making it easily accessible to residents and businesses in the surrounding area. The inclusion of a wheelchair-accessible entrance is a significant advantage, ensuring that individuals with mobility challenges can readily access the firm’s services. This commitment to accessibility reflects a broader approach to customer service and inclusivity.

Client Feedback and Reputation

KGJ Insurance Brokers enjoys a consistently positive reputation, as reflected in its 11 reviews on Google My Business, with an average rating of 4.6/5. These reviews consistently highlight the firm’s professionalism, friendly service, and the valuable guidance provided by its advisors. Several testimonials emphasize the importance of the experienced team, particularly individuals like John and Justin, who have consistently demonstrated a commitment to understanding client needs and developing suitable insurance solutions. The long-standing relationships – extending over 20 years for some clients – speak volumes about the firm’s trustworthiness and reliability. The promptness of responses to inquiries and the thoroughness of explanations further contribute to the overall positive impression of the company. It’s clear that KGJ prioritizes building strong, long-term relationships with its clients, going beyond simply selling insurance policies.

Key Features and Benefits

• Experienced Advisors: The team at KGJ boasts extensive experience in the insurance industry, ensuring clients receive informed and strategic advice.
• Personalized Service: KGJ emphasizes a tailored approach, understanding that each client’s needs are unique.
• Convenient Scheduling: The online appointment system simplifies the process of booking consultations.
• Accessibility: The wheelchair-accessible entrance demonstrates a commitment to inclusivity and customer comfort.
• Long-Standing Reputation: Over 20 years of service indicates a consistent track record of reliability and customer satisfaction.

In essence, KGJ Insurance Brokers (Stourbridge) Ltd. presents itself as a dependable and client-focused insurance brokerage. Their commitment to accessibility, combined with experienced professionals and a proven track record, makes them a valuable resource for individuals and businesses seeking comprehensive insurance solutions. The firm’s dedication to building lasting relationships and providing personalized service is a cornerstone of its success. The positive client feedback further reinforces its standing as a trusted and respected name within the local insurance market.

👍 Reviews of KGJ Insurance Brokers (Stourbridge) Ltd.

Louise R.

5/5

Me and my partner had a few hiccups when we made first contact with KGJ, but as soon as John took over our file and reassured us with his experience we got back on track and was pleased with the management of our financials. Emails were answered promptly and any queries we had he spoke to us and explained.

Jane A.

5/5

We highly recommend KGJ, we have been with them for over 20 years and we are impressed by their professional approach and friendly service. John has been especially helpful as has Justin

Elaine R.

5/5

YOU CAN NOT ONLY SPEAK TO AN ADVISER ON THE PHONE. YOU CAN DROP IN AND HAVE A FACE TO FACE AMAZING. SO MANY DONT EVEN HAVE A PHONE NUMBER ANYMORE . I had buisness insurance for my first ever business. They took the time to listen to me about everything I wanted to do. After asking me a few question, the answers I gave made me realise that my skill alone was not enough. I was quite young then. However I left there feeling confident and secure in the right hands KGJ Stourbridge. I have recently recommend a freind and guess what, in this day and age KGJ still gives you that one to one either on the phone or in there offices.
A COMPANY THAT WILL SPEND THE TIME ANSWERING YOUR QUESTIONS. THAT WILL EXPALIN THINGS TO YOU
I'm thinking of SPEAKING to them about my motor insurance later in the year.
AFTER ALL WE DONT ALL FEEL CONFIDENT IN FITTING INTO TICK BOXS ON A COMPUTER SCREEN

Margaret H.

5/5

We have been using KGJ insurance brokers for fourty years, they are very friendly and very efficient, always find the best deals, and you can actually talk to a real person 😉excellent customer service.

Aziz F.

1/5

Would not recommend this company to anyone , very poor service

James S.

5/5

Friendly and efficient. Thanks.

Jayne G.

5/5

wendy F.

5/5