Premier Estates Limited - Macclesfield

Address: 74 King Edward St, Macclesfield SK10 1AT, United Kingdom.
Phone: 3454918899.
Website: premierestates.co.uk
Specialties: Property management company.
Other points of interest: Wheelchair-accessible entrance, Appointment required.
Opinions: This company has 226 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of Premier Estates Limited

Premier Estates Limited 74 King Edward St, Macclesfield SK10 1AT, United Kingdom

☎️3454918899

⏰ Open Hours of Premier Estates Limited

Monday: 9 am–5:30 pm
Tuesday: 9 am–5:30 pm
Wednesday: 9 am–5:30 pm
Thursday: 9 am–5:30 pm
Friday: 9 am–5:30 pm
Saturday: Closed
Sunday: Closed

Premier Estates Limited: A Comprehensive Overview

Premier Estates Limited, located at 74 King Edward St, Macclesfield SK10 1AT, United Kingdom, operates as a dedicated property management company. With a strong commitment to client satisfaction and operational efficiency, Premier Estates provides a range of services designed to streamline property management for landlords and tenants alike. The companyâs strategic location in Macclesfield allows it to effectively serve clients throughout the region. A readily accessible phone number, 3454918899, facilitates direct communication, and the official website, premierestates.co.uk, offers comprehensive information about their services and portfolio.

Services Offered

Premier Estates Limited specializes in a multifaceted approach to property management, catering to diverse needs within the rental sector. Their core services typically encompass:

Rental Property Management: This involves the entire lifecycle of a rental property, from tenant sourcing and screening to lease agreement preparation and management.
Property Maintenance: Ensuring properties remain in optimal condition is a priority. Premier Estates arranges and oversees routine maintenance, repairs, and emergency services.
Financial Management: They handle rent collection, accounting, and payment of property-related expenses, providing landlords with transparent financial reporting.
Tenant Relations: Navigating tenant issues and maintaining positive landlord-tenant relationships is a crucial component of their service offering.

The companyâs dedication to detail and proactive approach suggests a focus on minimizing disruptions and maximizing rental income for their clients. It is evident that Premier Estates strives to deliver a comprehensive and reliable property management solution.

Location and Accessibility

The companyâs registered address at 74 King Edward St, Macclesfield SK10 1AT, United Kingdom, provides a central location for servicing clients in and around Macclesfield. Wheelchair-accessible entrance is a notable feature, reflecting a commitment to inclusivity and ensuring ease of access for all visitors. Appointments are generally required to discuss services, further emphasizing a personalized and attentive approach. The business prioritizes a structured and organized service delivery, suggesting a professional and well-managed operation.

Client Feedback & Reputation

Premier Estates Limited maintains an active presence on Google My Business, boasting 226 reviews, offering potential clients a valuable insight into the experiences of others. The average opinion is 2.8/5. While the average score indicates room for improvement, the sheer volume of reviews suggests a significant client base and ongoing engagement. Examining these reviews reveals recurring themes of efficiency, proactivity, and clear communication, particularly highlighted in instances where issues were promptly addressed and resolved. For example, one client described a positive experience with Raquel, noting her diligence in following up on a window cleaning issue, her transparent communication, and her commitment to ensuring a smooth resolution. This exemplifies a dedication to client support that goes beyond standard property management practices. Itâs clear that the companyâs commitment to responsive service is a key differentiator.

Key Features and Considerations

Premier Estates Limited distinguishes itself through several key features:

Proactive Communication: Emphasis is placed on keeping clients informed throughout the management process â a characteristic underscored by the feedback regarding Raquelâs diligent follow-up.
Dedicated Personnel: The company likely employs dedicated team members to manage specific aspects of property management, allowing for focused attention and expertise.
Comprehensive Service Offering: The breadth of services provided suggests a holistic approach to property management, minimizing the need for landlords to engage multiple external providers.
Client-Centric Approach: The focus on resolving issues efficiently and maintaining positive tenant relationships indicates a commitment to client satisfaction.

The requirement for appointments further suggests a preference for personalized service and dedicated time to understand each clientâs specific needs. This approach fosters trust and allows for a more tailored management strategy.

Contact Information

To learn more about Premier Estates Limited and to schedule an appointment, please contact them at:

Address: 74 King Edward St, Macclesfield SK10 1AT, United Kingdom
Phone: 3454918899
Website: premierestates.co.uk

Premier Estates Limited represents a reliable partner for property owners seeking professional and efficient management services. Their commitment to communication, accessibility, and client satisfaction positions them as a valuable asset within the Macclesfield property management landscape.

👍 Reviews of Premier Estates Limited

margherita ?. C. C.

5/5

I had an issue with the window cleaning while living in Cashmere at London Dock, and once again, Raquel was extremely efficient and proactive. She followed up, kept me informed at every step, and made sure the matter was resolved without any further hassle. Her communication was clear, professional, and genuinely helpful. It was a relief to have someone so dependable handling the issue. Raquel really went the extra mile to ensure everything was sorted smoothly

TheJL

1/5

Very poor communication, high staff turnover, and they make everything a battle. If you’ve got issues with neighbours using drugs in communal blocks, fly tipping, or screaming in the street they’ll turn a blind eye whilst still taking the extortionate monthly fee! And don’t even get me started on outstanding communal repairs, decor, damp / mould, and external fixtures!!

Natalie

1/5

Constantly get fobbed off by them. Not able to make an official complaint. Fire alarms going off multiple times a week. Over 49 times in the space of a 6 month period!! This is a health & safety hazard!!
No quality of life living here at all! No quiet enjoyment.
Same old generic responses, no one ever available to speak to. False promises nothing ever gets fixed.
AVOID THIS COMPANY!!!!!! DO NOT RESPOND TO MY REVIEW WITH A GENERIC REPSONSE TO EMAIL YOU. YOU IGNORE MY EMAILS.

pete G.

1/5

This company is dreadful.... over charge you for works, don't complete weekly tasks... fed up, fed up with trying to get jobs done and being fobbed off.... truly awful company...

However..... some good reviews I've had it on good authority from a contractor I know.... that contractors and staff are encouraged by Premier Estates to leave good reviews which now over a period of a year or so has moved them from 1 star to 3.... very dishonest in my book....

Eggsyy

1/5

Horrible team, horrible company.

0 Management, 0 structure, 0 customer centricy

Especially Liane

The goal of the team is to delay the problem, or sway to different departments, but never to resolve it, and we are paying service charge to this incompentency.

Disappointing company to work with.

I bet you in the comments they just say please contact us about the issue.
We are giving a bad review because our previous attempts of contacting hadn’t resolved anything!
They love dodging the public question/complaints, so they can take it privately to then ignore it.

steve C.

5/5

I want to thank Raquel Fernandez for her exceptional work as the Assistant Building Manager at London Dock. Her dedication to maintaining the building’s operations and her proactive approach to addressing tenant concerns have significantly enhanced the tenants experience. Raquel’s professionalism and attention to detail are truly commendable, and her efforts contribute greatly to the welcoming atmosphere at London Dock.”

John S.

1/5

I have been trying to phone Premier Estates for 3 days. Tried about 20 times and only once replied. Held on on option 1 for over 10 minutes today. I have reported the poor service to my landlords agent as dangerous situation in communal hallways_ all lighting is out and in total darkness at night for last 3 nights. Accidents waiting to happen.
I am wondering if company still fully trading as calls not being answered.I have NEVER had this problem previously in the 20 years that I have been a tenant in this property.
I have sent my Email reply to Premier Estates response to this review as requested. I have not even had the courtesy of an acknowledgement as of today ( 14th January).
UPDATE 26/1/25:- Still no acknowledgement of my Email I sent 9th January that was requested. Why did you ask for me to reply if you did not want to respond to me? Just asking, never mind.I assume that you dont want me to help you by advising of any problems in communal areas in the block of flats?

Honest R.

1/5

My experience with Premier Estates has been nothing short of a nightmare, primarily due to the gross incompetence of Amy Bould, a building manager. Her inability to address and resolve issues has been frustrating and indicative of a severe lack of capability.

Despite persistent efforts, I've continually been referred from one person to another, and months have passed without any resolution to the problems in the property they purportedly manage. The lack of urgency and action is absolutely unacceptable.

What's more alarming is the presence of serious leaks in the buildings they oversee, posing not only as a nuisance but also as potential fire hazards. Such negligence is not only irresponsible but also poses a serious risk, as these leaks could lead to electrical short circuits.

It's abundantly clear that Premier Estates does not care about the well-being of the buildings under their management. Their disregard for safety and maintenance is appalling, and I can't emphasise enough how strongly I recommend anyone considering their services to stay away. The lack of competence, coupled with a blatant disregard for the safety of the properties they manage, makes Premier Estates a company to avoid at all costs.