Lloyd Latchford - High Wycombe

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Lloyd Latchford: An Overview

Located at Hillbottom Rd, High Wycombe HP12 4JX, United Kingdom, Lloyd Latchford operates as a prominent insurance broker services company. With a dedicated focus on providing comprehensive insurance solutions, the company prides itself on its accessibility features, including a wheelchair-accessible car park and entrance, catering to customers with mobility needs.

To those considering engaging with Lloyd Latchford Group, it's advised to first check their website for detailed information on their services and to schedule an appointment as required. The company's contact information is readily available via phone at 1844275555, ensuring potential clients can easily reach out.

Key Features:
- Specializes in insurance brokerage
- Offers wheelchair-accessible facilities
- Requires appointment for services
- Features a user-friendly website with customer reviews

Reviews:
The company has garnered 27 reviews on Google My Business, reflecting a diverse range of customer experiences. The average opinion stands at 2.4/5, indicating room for improvement in certain areas.

Address and Contact Information:

- Address: Hillbottom Rd, High Wycombe HP12 4JX, United Kingdom
- Phone: 1844275555

Website:

For more detailed information, visiting their website is recommended. The site provides insights into their range of insurance products and services.

Recommendations for Potential Clients:

When considering Lloyd Latchford, clients should be aware of the company's commitment to accessibility and its specialized insurance brokerage services. However, the mixed feedback suggests it might be beneficial to reach out directly to inquire about specific needs and to understand the quality of service better. Given the average opinion, prospective clients might want to weigh their expectations carefully and possibly look for additional reviews or testimonials to form a more comprehensive view of the company's performance.

Additional Points of Interest:

Clients with mobility concerns will appreciate the wheelchair-accessible facilities at Lloyd Latchford. The company's policy on requiring an appointment ensures that clients receive personalized service, which can be advantageous for those looking for tailored insurance advice.

Conclusion:

Lloyd Latchford Group stands out as a dedicated insurance brokerage with a strong emphasis on accessibility. While the average customer satisfaction rating hints at potential areas for enhancement, the company's commitment to serving a diverse clientele, including those with mobility challenges, is commendable. Potential clients are encouraged to explore their services further, considering both the company's offerings and the feedback from previous customers.

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👍 Reviews of Lloyd Latchford

Helen J.

1/5

Honestly, absolutely awful customer service. They DO NOT provide imported car insurance but it took them 25 minutes of me waiting on hols after giving them all my details to tell me this. It's actually laughable. The people who work there clearly have absolutely no knowledge of cars.... Don't waste your time.

Richard E.

1/5

CHECK YOUR INSURANCE IF TOU DRIVE A VOLVO via their CARE BY VOLVO subscription.
This company LLOYD LATCHFORD cancelled my Care by Volvo Insurance policy in January this year with no prior notice to either myself or Volvo UK. Volvo had appointed a new company to manage Care by Volvo Insurance but Lloyd Latchford sent no notice to any connected party. The car was compounded on 24th March by the police and recovery of the vehicle today will cost £556 and a fine of £300 plus 6 pts with insurance quotes affected for 5 years for driving without insurance. This was an auto renewal policy which placed the onus on the driver to cancel- not the other way round. Lloyd Latchford customer services say this is not their responsibility. BEWARE THIS COMPANY.

AMA P.

1/5

As one other reviewer commented, if one could give minus stars, I would too. How this company gets to trade under the Mercedes name is a total joke and mystery. From replaying the SAME legals to you upon telephoning them, taking up 3.30 of ones time by two of the worst voice actors to receiving emails with basic coding errors, I sincerely do not know how the directors of the company can tie their own shoe laces. When one emails the company, the auto email reply is full of programming and coding errors that I wonder how the company can run without failure.

R Y.

1/5

By far the most useless insurance company I've ever used. I had a specialist driving tuition policy and on having a straight forward non-fault accident, they took 13 days to even arrange for my undriveable car to be removed for repair and 17 days to provide me with a dual controlled courtesy car. This car is my livelihood and they cost me almost 3 weeks work despite paying a premium for a specialist policy. Avoid at all costs

Sheila D.

5/5

Fortunately, first time I have had a need to call the claims department. Very professional, helpful and understanding member of staff appear to be at the other end of a phone call. Often Insurance companies do not have the right kind of people in the claims department and that can leave a person feeling short changed and anxious. I'm sorry I didn't ask the name of the lady who dealt with my query, but I am grateful for your reassurance. and I am delighted I am covered by this exceptional service provider.

bodrul C.

1/5

HONESTLY IF THERE WAS AN OPTION TO PUT NO STARS, I WOULD, THE MOST TERRIBLE INSURANCE COMPANY, PLEASE AVOID AT ANY COST.

Melody D.

1/5

Awful. "Lets me check if we will insure your area" (dartford) no details exchanged on car or personal etc but "it'll be a minimum of £680". How? You've got no details.

Pete C.

5/5

As an ADI I have had good service throughout 2 no-fault claims, and just experienced an "above-and-beyond" bit of assistance from "Georgie", very many thanks.