Chorley New Road Post Office - Bolton

For individuals seeking a reliable and comprehensive postal service, the Chorley New Road Post Office stands as an excellent choice. Located at 2, Chorley New Road Post Office, St Clare Terrace, Chorley New Rd, Lostock, Bolton BL6 4AZ, United Kingdom, this establishment offers a wide array of services catering to both personal and business needs. The phone number is 3457223344, and the website can be found at postoffice.co.uk. It’s a vital hub for the local community.

About Chorley New Road Post Office

The Chorley New Road Post Office is more than just a place to post letters; it’s a fully-fledged service center equipped to handle a vast range of postal and financial transactions. Its core functions revolve around delivering essential postal services, but it has expanded to offer additional conveniences for its customers. The post office plays a crucial role in the local economy, facilitating both domestic and international correspondence, and providing banking facilities within a familiar and accessible environment.

Specialties and Services Offered

The specialties of this branch are diverse and include, but are not limited to: a standard Post Office service, offering letter and parcel posting, along with bill payments. Furthermore, it functions as a Bank, providing access to Business banking service options for local entrepreneurs and small businesses. Notably, the branch also acts as a Courier service, streamlining shipping needs. Customers can utilize the Mailing service for sending goods, and benefit from comprehensive Shipping and mailing service solutions, including specialized packaging and tracking. The Shipping service capabilities extend to both domestic and international deliveries, ensuring efficient and reliable transport.

Here’s a breakdown of the key services available:

• Postal Services: Letter Posting, Parcel Posting, Special Delivery
• Banking Services: Current Account Opening, Savings Account Management, Business Banking
• Financial Services: Bill Payments, Top-Ups, Prepaid Cards
• Other Services: Postage Stamps, Foreign Currency Exchange

Location and Accessibility

The location of the Chorley New Road Post Office is strategically chosen for convenience. Situated at 2, Chorley New Road Post Office, St Clare Terrace, Chorley New Rd, Lostock, Bolton BL6 4AZ, it is easily accessible to residents and visitors alike. The branch is located within the Lostock area of Bolton, a well-connected suburb offering good transport links. Nearby amenities and public transport options contribute to its overall accessibility. The branch’s physical presence is a cornerstone of its service offering.

Customer Reviews and Feedback

The opinions of customers are a valuable indicator of the service quality provided by the Chorley New Road Post Office. Currently, the branch boasts 45 reviews on Google My Business, reflecting a significant level of customer engagement. The average opinion is a commendable 4.8 out of 5 stars, highlighting a consistently positive customer experience. Reviewers frequently commend the friendly and helpful staff, the convenient location, and the wide range of services offered. Negative feedback, when it exists, typically relates to occasional wait times during peak periods, a common issue with busy postal outlets. However, the vast majority of customers report a positive and satisfactory experience. Postoffice.co.uk provides a platform for customers to share their feedback, contributing to ongoing service improvements.

Additional Features and Amenities

Beyond its core postal and banking services, the Chorley New Road Post Office offers a number of additional features designed to enhance the customer experience. The branch is equipped with facilities such as Delivery services, allowing customers to arrange convenient package drop-offs. In-store pick-up is also available for online orders, providing a hassle-free shopping option. Customers can enjoy In-store shopping for various postal and stationery supplies. Language assistance is available for non-English speakers, ensuring inclusivity and accessibility. The post office is fully Wheelchair-accessible entrance, demonstrating a commitment to accessibility for all customers. Free Wi-Fi is provided, enabling customers to stay connected while they conduct their business. Importantly, the branch is a Transgender safe space, fostering an environment of respect and inclusivity. The post office accepts a variety of payment methods, including Credit cards, Debit cards, and NFC mobile payments, offering flexibility and convenience for customers.

In conclusion, the Chorley New Road Post Office represents a vital community resource, offering a comprehensive suite of postal and financial services in a convenient and accessible location. Its dedication to customer service, coupled with its diverse range of offerings, makes it a highly recommended destination for residents and businesses alike.