Dickinson Egerton Block Management - Elland

Carl W.

Hunters RBM have been managing the residential property that my flat is apart of for a number of years. They have been professional and always courteous when dealing with the day to day running and are in constant communication with my self and the other director. We are both extremely happy with the service they provide, and hope that they continue for the foreseeable future.

Denise L.

We have only recently moved into an apartment managed by Hunters but so far our experience of the management company has been very positive. Firstly it is a pleasant change to be able to contact a company and actually speak with somebody, and in our case a person (Robert) who knows the property well. In addition, any queries that we have had have been dealt with quickly and efficiently.

Thanks,
John Lawton

Lisa S.

I have recently sold an apartment which was being managed by Hunters RBM. I emigrated from the UK in 2015 and therefore had my service charges on a regular standing order. Unfortunately, through human error although the service charge was paid, the ground rent was unpaid for last year. When I came to sell my property Hunters had added £144 for several letters to remind me of arrears. I spoke to them about this as I though it must be a mistake as I have never received any letter. They told me that despite charging £12, £24, £48 and then £60 they never actually sent any letters. They said they sent emails, which I confirmed to them that I had never received. Is it even legal to charge such amounts without issuing a written letter? In addition, in June last year I spoke with Hunters to order new gate fobs for the estate agents. No arrears were brought to my attention. Again in October I spoke to them to purchase a management pack for the sale of the property. I paid £300 for this, again no arrears were mentioned( as a side note, they were shockingly slow and held up my sale 2 weeks in supplying the management pack). I gave them every opportunity to put this right and refund the amounts I had to pay to avoid losing my sale. However, manager Andrew Egerton has not responded. I also noticed he has given his own company a 5 star rating on google, perhaps all of the 5 star ratings are from Hunter employees, as quite frankly I can't imagine anyone giving these criminals 5 stars!

David M.

TERRIBLE BLOCK MANAGEMENT FIRM!-Former client.
As a director of a small block of apartments in Liverpool i was tasked with searching for a new block management firm some years back. I chose Hunters RBM as its director gave a convincing pitch.

Forward 5 years and we have had the management fee rise and rise to now well over 20% of the income .Of all the residents associations i have been involved with i have not known a firm to be more aggressive in taking money for its self.

They charge for sending out late payment letters to residents (up to £70) but admit to not acutely sending anything, at best maybe an e-mail.

When i sold my apartment they put all kinds of very dodgy charges on my account and very rudely would not consider that they were incorrect.

After i had sold the property i forgot to cancel my direct debit for the service charge and they kept the money ignoring my requests for a refund
despite all my account being settled when i completed my sale!

If you are a director of a residents association looking for a good ,honest ,fair block management company DO NOT touch these people!

David Mercer
Apartment owner and director of Fernlea (woolton) Management Company Ltd (former)

Graham S.

I am a director of our Apartments in Sowerby Bridge And Hunters have Managed our Block
For over 10 years, thank you very much for all your help when we needed your help highly recommended professional and friendly and as a Locksmith I see they get things done!!! If you contact them, well done looking forward to more happy days 😊

Peter T.

Hunters RBM have been managing our building, The Pinnacle, for about 10 years now. Within this time they have made a huge improvement to the maintenance and upkeep of the building.
Robert Dickinson has been instrumental in getting things done on time whilst controlling costs and always keeping us informed with regular updates.
Many thanks.

George F.

We at Kingfisher Chase apartments(West Yorkshire)have been with RBM Hunters since 2007 They have always been friendly and helpful with any queries or issues that our block may have had. A careing and diligent management team. Highly recommended.
George Francis director.

Aga W.

Stay away ..
Really bad overpriced block management company.
Residents in our block has made several complaints about the charges we are forced to pay on average 55 % higher then any other apartments in the area with zero in return such as lifts , gyms swimming pools or modern intercom systems.The management has done nothing to help our residents to reduce this extremely high service charge.We all are questioning if we can afford to stay in our HOMES…they just interested in making money and have zero interest in what residents want .