AFH Wealth Management - Bromsgrove

phil sedman

Wonderful. Representative but totally useless structure of support and management behind him. Complaint raised in early April and after alloted investigation period of 8 weeks nothing was forthcoming. Appalling Customer Service! Now the immediate superior of the nominated. ' investigator ' is trying to avoid meeting me to explain their failings and the stupidity that has been exhibited over the last 10 weeks. FOS and FCA are now on speed dial unless someone in senior management shows their face at a meeting. Beware if you have reason to complain!!!
Update: Formal complaint raised with FOS in May. They have accepted it needs investigating but have yet to appoint an investigator, so time goes on. Have noticed another review on Trust Pilot confirming a similar FOS complaint by another client during April. AFH took one month to respond to the review.

Philip Wilson

Decided to move from AFH due to their poor fund performance, I had been tracking their performance with robo advisors Nutmeg and Weathify. I also tracked them against Global ETF's from Vanguard and Fidelity. AFH were by a considerable percentage the worst performer. As a side note the global ETF's performed best with the lowest fees.
On the subject of fees, most financial funds/ETF's etc report their returns after fees. In AFH's case, they are reported before fees are removed, so this effectively makes their numbers/returns looked better than they really are, this I feel is a little underhand but I guess they do it as they know they are not performing well.
Due to this I decided to transfer out, I won't go into the full details, apart from I had to continually chase, it was slow and is still on going. I will update on my complaint process with them once competed.

Robert Smith

Met Andrew Smith today couldn't wish for a nicer guy , comes across very well educated in all financial matters would recommend him to family and friends and extreemly happy to be his client

Liz

My wife and I have used Clive Strange as our only financial AFH advisor for approximately 10 years.
He is a very professional person with fantastic knowledge of the packages available from AFH.
We have always found Clive very courteous, patient and a good friend.
The returns from our investments from AFH have been more than satisfactory particularly because Clive goes that extra mile.
In summary, we are more than happy to recommend AFH as a financial advisor.

In our view, Clive is an excellent asset for AFH.

Carla TM

My husband and I have consistently received the very best advice and assistance from Tony, Tracy and Dawn at AFH. They are without doubt the best financial services provider we have ever encountered. I would highly recommend them to anyone requiring advice or management on mortgages, investments, savings or any other financial matters. They are extremely friendly, knowledgeable and thorough and really care about providing their clients with genuine attention to individual needs. We would like to thank them all for all their hard work on our behalves. If there was a star rating higher than 5, we would have ticked it! (Carla and Clive Mantle)

Rupert Woodman

Very impressed with the service and performance from AFH on my investments. Clive Strange is exemplary with his guidance, advice, help and prompt action. Nothing is too much trouble for him at all!
Highly recommend this company for your financial investments.

Charlie P

I have used AFH for many years and have been consistently happy with the service provided.
In particular, Alex Hope has been a first class IFA to us over many years. He has helped us to rationalise our portfolio and provided helpful advice and ideas to optimise our chosen paths through various projects. The performance of our investments with AFH has consistently outperformed the market and exceeded our expectations.
Alex is extremely personable, flexible and proactive, and always ensures we have clear understanding, visibility and documentary control.
You could not wish for a better IFA.

Ian Cox

"Consistency, reliability, discretion and pro-activeness" - all essential requirements, as far as I am concerned, of a truely professional IFA.

Alex Hope has the lot in spades. Over the past 10 years or so that he has guarded and grown my investments he has become a trusted friend who has quietly but firmly reigned in my wildest schemes with gentle humour and a quiet determination to act in my best interests. I only wish I had come across him 20 years ago!

Its always dangerous to recommend the services of any professional adviser, but over the years I have had no hesitation in recommending Alex to several friends and colleagues. Without exception every one of them has been both impressed with his advice and exceedingly grateful for the introduction. Alex has performed for them all in the same professional and discreet manner as he has for me - not that that is in any way a surprise.

Ian Cox