Amazon Counter - The Izzy Store - Brighton

Introduction to Amazon Counter at The Izzy Store, Brighton

Nestled in the heart of Brighton, The Izzy Store, located at 2 Queens Rd, serves as a convenient Amazon Locker and Counter point for local customers. This strategic partnership between Amazon and The Izzy Store streamlines the online shopping experience by offering a secure and convenient pickup location for packages.

Main Services

• Amazon Locker: Customers can have their Amazon orders delivered to the Amazon Locker at The Izzy Store. Upon delivery, they receive an unique pickup code via email or SMS, allowing them to retrieve their package at their convenience.
• Amazon Counter: Shoppers can also choose The Izzy Store as their Amazon Counter pickup point. Similar to the Locker service, customers will receive a unique code to collect their parcel from the store's staff.
• Return and Exchange: Amazon customers can also use this location to return or exchange eligible items, making the online shopping experience more seamless and hassle-free.

Location and Access

The Izzy Store is situated at 2 Queens Rd, in the vibrant Kemptown neighborhood of Brighton and Hove. The store's prime location near the city center and major transport links ensures it's easily accessible for both local residents and visitors.

• Public Transportation: The store is a short walk from Brighton Station, with numerous bus routes also serving the area. Nearby bus stops include Queens Rd, Brighton Station (Stop S), and York Place (Stop K).
• Parking: While there's no dedicated parking at the store, several nearby car parks offer convenient parking options. The nearest ones are NCP Brighton New Road (0.2 miles away) and the Brighton Station car park (0.3 miles away).

Featured Characteristics

The Izzy Store offers a unique blend of a traditional retail space and an Amazon pickup point, providing customers with a welcoming and convenient environment to collect their packages. Some notable features include:

• Store Hours: The Izzy Store's extended opening hours (Monday to Saturday, 9:00 AM - 6:00 PM, and Sunday, 11:00 AM - 5:00 PM) align with Amazon's delivery schedule, ensuring customers can collect their parcels at a time that suits them.
• Staff Assistance: The store's staff are on hand to assist customers with their Amazon collection or return, providing a personal touch to the online shopping experience.
• In-store Shopping: In addition to Amazon services, The Izzy Store offers a range of products, allowing customers to combine online and in-store shopping during a single visit.

Practical Information

To ensure a smooth experience when using Amazon's services at The Izzy Store, customers should keep the following points in mind:

• Pickup Code: Upon delivery, customers will receive a unique pickup code via email or SMS. This code should be presented to the store's staff to collect the parcel.
• Pickup Window: Customers have 3 calendar days (72 hours) to collect their parcel after delivery. Failure to collect the parcel within this timeframe may result in it being returned to Amazon.
• Return and Exchange: When returning or exchanging items, customers should ensure they have the original packaging and any relevant documentation, such as the order confirmation email.

Customer Opinions and Reviews

As a newly established Amazon pickup point, The Izzy Store currently has no reviews on platforms like Google My Business. However, its convenient location and the combination of traditional retail and Amazon services are likely to appeal to local customers.

Once customers begin leaving reviews, we expect to see positive aspects such as the store's easy-to-reach location, helpful staff, and the convenience of combining online shopping with in-store browsing highlighted. The store's extended opening hours are also likely to be praised, as they cater to busy customers who need flexibility in their pickup times.