Asda South Woodham Ferrers Superstore - Chelmsford

Colin C.

I visited Asda as I am new to the area. Parking was a bit difficult. The carpark was full. To my surprise the store didn’t seem that busy compared to the carpark. The shelves are a decent space apart. The store has a black, grey and green colour scheme. Everything is well signposted and it’s easy to navigate. The store is not huge. Bigger than a regular supermarket but not superstore size. It has a wide selection of goods. I managed to get everything that was on my list and more, I didn’t see a cafe but the store does have a McDonalds. There are lots of self service checkouts. At the time I was there they had four regular checkouts open. The person on the checkout was very friendly and quick. All in all I had a good experience and will go back

Jill G.

After suffering an upsetting and humiliating experience an hour ago I have a word of warning for disabled visitors to this store. DO NOT go there if the store is busy because if you ask for assistance you will be told that they can only help if they are not busy. I am fighting cancer at the moment and have to walk with a stick; there were no trollies available so I had to use a basket. I managed to get as far as the self check out but became dizzy and weak. I hate having to ask for help but I had no choice. A staff member called Sharon and the female security manager both said they were too busy because the school children from the local school were at lunch. A million thanks to the lovely young lady that helped me to security, they did give me a trolley in the end and I somehow got to my car unaided. Don't worry ASDA, I won't be a burden again, I'll shop elsewhere.

amanda B.

We didn't realise we could print a picture within 10 minutes to go on an asda cake! Great idea. Of course I couldn't get my phone to work but the wonderful Abi helped us out and even got it printed for us, after much work, as the bakery staff had gone home. Hadn't thought to check before ordering! Love it x
Thank you so much xx

Justin B.

Be careful about the time you leave your car in the car park at Asda, Woodham Ferrers. I assumed that parking in their car park in the evening to use their shop / cafe wouldn't be an issue.
I did my shop and bumped into a friend and went for a long chat and a few cups of coffee, not realising I was on the clock in the car park with Horizon parking. Therefore giving me a parking fine of £60 which I can ill afford around Christmas time.
I find it hard to believe that a big company like Asda would source out the car park to another company ( Horizon parking) . So, in conclusion, I won't be returning to Asda in the future.

Stuart

Used to be very good but these days levels of stocking are really poor. Today for example at 1 pm, no chicken fillets( other than minis and not the first occurrence of this) No own brand seeded or granary bread ( same situation last Saturday) Wine shelves half empty.

It's as though someone forgot to order stuff.

So regrettably I shall have to return to tesco who do keep shelves stocked otherwise every trip has to be repeated

Tried them again today, similar issues. Either they have a rubbish manager or suppliers not supplying due to poor payment etc. Come on asda get a grip

Tues 24 sept- virtually no fresh fish or meat on the shelves. Suggests to me they have a totally incompetent fresh foods manager. Its Tuesday afternoon not Sunday afternoon so get a grip on stocking the shelves

13 Feb 2025. Very little in the exceptional range of steaks today ( Thursday) not much fresh fish either.
Was planning a special meal for partner on valentines day but guess it won't be exceptional! Come on asda get your act together. No wonder that of all the supermarket groups you performed worst over the Christmas period

Also only ONE manned checkout at 2.15pm despite 3or4 staff keeping an eye on the self service tills. The management of this store is atrocious!

H

This is the birthplace of British supermarket clocktower design, apparently. If you ever wondered about why any supermarket needs a clocktower, this place is the origin.

TREVOR N.

This review is about my experience with click and collect. Having ordered a jumper on line, after getting a message to pick it up at the store. I went to the George store as it's a clothing item. Wrong you need to go to the main store there is a machine too the left of the cash bureau. Two ladies in front of me were struggling to get the scanner to read. I eventually got it to work opened the draw no parcel a customer told me somebody will bring your parcel. This process was as smooth as the sea in a force 10 gale.

M ?. M.

Extremely poor fresh food quality (some items rotten after a day or so ), and since the Walmart sell off there's always something I can't buy every week . Staff are rude and always in your way as you shop , consistently talking to each other .
Scanners often fail as the tech is old , and some of the self scan checkout staff are very poorly trained.( One older lady rescanned my shopping twice and still mucked it up). One manager I complained to was absolutely useless.
Currently the worst supermarket around and after many years of using it , I'll be switching . They are all miles ahead of this dump.
The £5 Billion debt the chain has is starting to show badly. Poorly owned and poorly run.