Bank of Baroda (UK) Limited - London

Introduction to Bank of Baroda (UK) Limited

Bank of Baroda (UK) Limited, located at 32 City Rd, London EC1Y 2BD, United Kingdom, is a prominent banking institution serving both personal and business clients in the UK branch. Contact them via Phone: 2074571515 for any inquiries. Their official website, bankofbarodauk.com, offers a wealth of information for prospective customers and current clients alike.

Key Characteristics and Services

Banking Services: As a bank, Bank of Baroda provides a comprehensive range of financial services tailored to meet the diverse needs of its clientele. This includes but is not limited to savings accounts, current accounts, loans, and investment services. Their dedication to customer service is evident in the positive feedback they've received.

Facilities and Accessibility

Accessibility: Noteworthy for its inclusive approach, Bank of Baroda (UK) Limited offers a wheelchair accessible entrance, ensuring that all customers, regardless of mobility, can access their services comfortably. However, it's important to note that an appointment is required to ensure a smooth and personalized service experience.

Customer Reviews and Opinions

The bank boasts 36 reviews on Google My Business, indicating a solid customer base. Many customers have expressed profound satisfaction, particularly highlighting the exceptional support provided by staff members like Resmitha. Despite initial setbacks, such as communication errors from the Indian branch, the kindness and proactive assistance shown by the UK team turned a potentially negative experience into a positive one, earning them a commendable average opinion of 3.5/5.

Recommendations for Potential Customers

For anyone considering reaching out to Bank of Baroda (UK) Limited, here are some key points to keep in mind:

- Contact Information: For immediate assistance, use their phone number or visit their website for more detailed contact options.
- Appointments: Given the requirement for appointments, planning ahead ensures you receive timely and personalized service.
- Accessibility: The wheelchair-friendly entrance makes it easy for everyone to visit, but always double-check for any updates on their facilities.
- Customer Support: The positive feedback underscores the bank's commitment to customer care, making it a reassuring choice for financial services.

Final Recommendation

If you're in need of reliable banking services with a team that values your experience and ensures satisfaction even in challenging situations, Bank of Baroda (UK) Limited is definitely worth considering. Their dedication to customer service, combined with their comprehensive banking solutions, makes them a standout choice in the UK banking landscape. Don't hesitate to visit their website at bankofbarodauk.com to learn more or schedule an appointment to experience their service firsthand. Your satisfaction is their priority, and they aim to make every interaction a positive one.

👍 Reviews of Bank of Baroda (UK) Limited

Alvin S.

5/5

very happy with the help and support from BOB London ,visited there last week for an attestation purpose and unfortunately i don't have all the required documents , i was so annoyed about the communication error from the Indian branch . i spoke to one of their staff named Resmitha and she was so supportive even though she was busy with her works she still find time to print my own documents and completed as per procedure , so happy for the kind response from her and thank you

Ramona D. (.

5/5

I came all the way from Germany and missed my appointment because of a cancelled flight. Rasmita Dalal was so kind and such a warm person. Although all time slots are booked she immediately helped me and explained everything to me. Afterwards she wrote an e- mail to me and informed about the matter at the same day. Thank you so much

DHRUV D.

5/5

My father visited me london and he got some issues in Indian branch regarding KYC . Than , we went to Bob branch in london we talk with Mrs.Niyanta shah she was very kind to us explain understandable things and get solved our problem.

Specially thankful to Mrs Niyanta shah.

Ashok P.

1/5

Bank of Baroda UK branch ABSOLUTELY USELESS, every time I TRY and ring them, they say that THEY ARE CONSTANTLY BUSY. CANNOT speak to anyone at the Bank NO matter what time you ring. Then they forward you to a CALL CENTRE ( BASED IN INDIA) again voice mail, THAT NO ONE ANSWERS, HENCE LINE GOES DEAD. They are A COMPLETE WASTE OF TIME, they WANT YOUR MONEY BUT NEVER LETS YOU TAKE ANY MONEY OUT 😔🇳🇪

Chris W.

1/5

Their burglar alarm has been going off all afternoon on a Sunday, and they have not taken any action to silence it. This causes great disturbance to neighbours.

Son M.

1/5

Never Ever bank with this bank. They are thieves and will freeze your account, then say you cannot get access to your own money. They will make you try fighting for years and tears to get access. They still will Not let you access your funds.
Completely Stupid bank. Idiots. Who have No customer service. No business Ethics.

Pradip P.

1/5

Tried calling them a number of times never pick up and ringing tone terminated by bank, they notified me that they are closing my Bank account as I did not give them the information only if they check their email and it was sent via the Wembley Branch.
What a well run Bank must work on the same work ethics as India.
This was the City Branch.

vishal N.

5/5

Thank you Gurpreet sir, I had great experience with BOB. Good staff, great welcoming. Thank you again.