Belvoir Telford Estate & Letting Agents - Telford

Michael F. T. D. O. T. N.

As a tenant renting through Belvoir, I can genuinely say my experience has been outstanding. Although I rarely needed to get in touch, whenever I did, someone was always available and helpful on the other end of the phone. The entire Belvoir team has been fantastic—professional, responsive, and supportive throughout my tenancy.

It’s worth noting that when renting through a letting agency where the property is owned by a private landlord, challenges can arise—particularly when it comes to repairs that fall outside basic health and safety requirements. In my case, the landlord was sometimes difficult when it came to approving necessary maintenance.

That said, Belvoir consistently advocated on my behalf when it was reasonable to do so, and I always felt they had my best interests in mind.

A big thank you to everyone at Belvoir for being trustworthy, reliable, and true to their word. I truly appreciate the excellent service

Libby H.

Couldn't recommend Belvoir enough! They are by far the most professional and friendly estate agents I have spoken with! As a first time buyer the process can be quite daunting and stressful but Charlotte and the Belvoir team were so supportive and helpful throughout, providing updates and phone calls which we found really beneficial! So impressed with the service and thank you to Charlotte!

Catherine L.

We’ve recently started renting a property via Belvoir Telford and have had a fantastic experience. The team have been great at responding to any queries we’ve had and have been fast with those responses. Jack has been excellent to communicate with during the process leading up to the collection of our keys.
Can’t thank everyone enough, especially Jack. Thank you for making our experience a truly pleasant one.

Jodie G.

Absolutely amazing service from start to finish. Completion in 10 weeks and Belvoir were so supportive from start to finish.

Special mention to Jess & Charlotte as even when I was in hospital they kept me fully informed and went above and beyond to make sure I had no stress.

Thank you so much - would highly recommend. Xx

KatM

Really disappointed with how we were treated. We viewed a property a few months ago, after filling the about us form in. Bear in mind, I stated the number of pets we had and also that my partner had some adverse credit. We were told though at the viewing that Belvoir hadnt noticed on the form that we had 2 pets and my partner had some adverse credit!? Surely the point of filling the form in is to avoid wasting everyones time? The viewing went ahead all fine and and as wished to go ahead with the property.
The next day we had a text message saying sorry they only accept one dog. Fine, but why let us view it knowing we had 2.
Our circumstances have now changed and we now only have the one pet.
I noticed the property was still on Rightmove and sent an email showing interest.
Nearly a week later and I’ve heard nothing back. Not even an email to say thanks for your interest.
Disappointed in your customer service and lack of care.
In all honesty even at the viewing we felt like we weren’t welcome. As soon as i mentioned pets and adverse credit, I felt like we were just rushed out the door. Very unfair in my opinion. Please take the time to read the about you form in future to avoid wasting your customers time!

Jonathan W.

I have used Belvoir for over 10 years to manage our rental house. Truly amazing super friendly highly professionally and nothing was to much trouble. Decided to sell the house and the whole of the sales team have been focused from day one. It was great to receive weekly updates on how the sale was progressing and that there was always someone in the office to answer the phone with any of our questions
Thanks for everything

Tom R.

I have used Belvoir for my property letting since 2014 and I have nothing but admiration and praise for the team. From day 1 they have made the whole process smooth, communication has been great and always top notch customer service. This has taken all the (potential) stress out of the situation. I've only stopped using them due to selling my property to a tenant who they brought in via the lettings process. I would highly recommend them to anyone. You will not be disappointed.

Nikki T.

Belvoir have managed the properties that we’ve rented, for over 5 years. The team are all fantastic, and keen to help and support tenants. They have also proved to be great advocates for us with landlords, and strive for fairness and transparency