Block Management Ltd - Swindon

Rebecca Warren

Highly recommend this company they do everything possible to manage a property with limited funds. It’s tricky to balance people demands and the money they do not wish to pay for the works to be done. They do everything to keep everyone as safe and are fast in managing problems

Kathryn Burn

Thank you so much, John and Thomas, for all your hard work. Your professionalism, expertise, and friendly, helpful service have been a breath of fresh air. I would highly recommend Block Management to anyone seeking an excellent and professional management service.

Nik Pugh

WARNING: Avoid Block Management at All Costs – A Case Study in Failure

If you're considering hiring Block Management for your property needs, stop right here. Our experience with them has been nothing short of a nightmare, and it’s imperative that others are aware of the sheer incompetence, bias, and obstruction we’ve faced. This is not just a cautionary tale—this is a full-blown alarm.

1. Gross Incompetence and Ineptitude
From day one, Block Management has proven to be utterly incapable of handling even the most basic tasks. Invoices go unpaid for weeks, meetings are poorly organised and often cancelled with no notice, and communication is nearly non existent. Their sheer ineptitude has caused delays, frustration, and chaos among all involved. It’s clear they are not equipped to manage anything beyond the most rudimentary tasks, and even that is generous.

2. Shameless Favouritism and Double Standards
Block Management doesn’t even pretend to be fair. The favouritism shown to specific members is blatant and insulting. While these individuals receive prompt responses and preferential treatment, others are left in the dark, their legitimate concerns ignored or dismissed. This biased behavior is not just unprofessional—it’s downright unethical. If you’re not in their inner circle, don’t expect fair treatment.

3. A Culture of Secrecy and Obfuscation
Transparency? Not with Block Management. They have consistently refused to provide essential information, ignored requests for meeting recordings, and produced incomplete or misleading minutes. This deliberate lack of transparency is more than a red flag—it’s a glaring warning sign of a company that has something to hide. They operate in shadows, avoiding accountability at every turn.

4. Deliberate and Malicious Obstruction
Block Management seems to take pleasure in creating roadblocks. They have ignored formal complaints, refused to address critical issues, and actively obstructed those who seek answers. Their behavior is not just passive negligence—it’s active sabotage. They are a hindrance to progress and an enemy of efficiency, making it impossible to get anything done.

5. Willful Disregard for Legal and Ethical Standards
Block Management’s conduct isn’t just bad business—it’s potentially illegal. They have ignored fire safety regulations, failed to process critical payments, and violated their own protocols with impunity. Their reckless disregard for legal and ethical standards puts everyone at risk. This is not just a failure in service—it’s a ticking time bomb waiting to explode.

6. Destruction of Trust and Community
The toxic environment fostered by Block Management has destroyed any sense of trust or community. Residents no longer feel their concerns are heard, let alone addressed. The breakdown in communication and respect is complete, leaving a fractured and demoralized community in its wake. Block Management has not just failed in their duties—they have actively torn apart the fabric of the community they were supposed to serve.

FINAL VERDICT: AVOID BLOCK MANAGEMENT LIKE THE PLAGUE

Block Management is a disaster in every sense of the word. Their gross incompetence, shameless favoritism, lack of transparency, deliberate obstruction, and willful disregard for the law make them a company that should be avoided at all costs. If you value professionalism, fairness, and safety, do not—under any circumstances—entrust your property to Block Management.

Mark Kavanagh

Excellent service and a rare example of a property management company that acts with integrity, honesty and professionalism. Block Management managed our block previously and were responsive and prompt in all interactions.

Janet Forse

Excellent first class and professonal management service. Friendly and most helpful service where nothing is too much trouble. They have saved our residents companies thousands of pounds and provided a far superior managing service to our previous agent. Would highly recommend this company. Wish we had just found them sooner as we now have complete peace of mind and in very capable and professional hands

Nick & Carmel Hall

We live in a block of 6 flats in Swindon, 5 of the flats are owner occupiers and 1 is rented . Our RTM is 12 years old and Directors actively manage most aspects of our block to make it a well maintained building and a pleasant place to live .We have been with Block Management Ltd. for 18 months after an unsatisfactory relationship with a nationwide well known managing agent that bought out the business we were originally with . Our relationship with Block Management is very positive, based on good communication and their professional service. They also have an excellent website with information available on all aspects of running an RTM. John Morris , Director , made suggestions initially to save us money , reviewed our practices and set up our website with all our financial records available. John trusts our ability to act independently and use our initiative , where appropriate , to manage our building . This is only possible because of our teamwork with Block Management . We greatly respect John's extensive knowledge , tradesman contacts , advice and analysis of issues we contact him about . He replies to our emails in a timely way , provides explanations , options and recommendations . Currently our monthly service charge for owners is half what is usual in this area and we have a healthy reserve fund . Our relationship with Block Management works well for our RTM and we can highly recommend them .

derek rutland

I would like to say a big thank you to all at the Block Management Ltd for all the hard work they have put into running the flats that I live in. Also would like to thank them for saving money on the Insurance electricity gardening and other items so that major work can be done on the flats as if they had not cut the out going all the flat owners would have been called on to pay money on top of the Yearly service charge. Over many many years no money has been spent on the flats we then appointed a new management company which looked at all the outgoings and the state of the flats and came up with a plan to start work on jobs that should have been done well before they started working on our behalf. At this time we now have a good working door entry system we have CCTV on site for security and we also have free 4G Wi-Fi which can be used by any flat owner. we also have had new carpet in commune you’ll areas we have also had the communal areas decorated.Later this month weather permitting we should have work starting on new guttering new downpipes new facias and new soffits as this work is well overdue to be done as you can see there is major work which is now been done to the flat thanks to the money which has been saved by block management limited. Later this month weather permitting we should have work starting on new guttering new downpipes new facias and new soffits as this work is well overdue to be done as you can see there is major work which is now been done to the flat thanks to the money which has been saved by block management limited. I just cannot thank the enough again for all there hard work. I can not recommend this company highly enough for their professional work in running and managing blocks of flats in the Swindon area

Ben Collett

AVOID AT ALL COSTS. This company charges extortionate fees, they don't respond to issues, they're lazy, and just generally very unprofessional. Hire them at your own risk.