Bramcote Lane Post Office - Nottingham

Bramcote Lane Post Office: Your Community's Postal Hub

The Bramcote Lane Post Office, located at Address: 191 Bramcote Ln, Nottingham NG8 2QJ, United Kingdom, is more than just a post office; it's a vital hub for the local community, offering a wide range of services to cater to diverse needs.

The post office is easily accessible, with a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that everyone can visit and utilize its services with ease.

Services Offered

• Postal Services: From sending letters and parcels to collecting mail, the Bramcote Lane Post Office handles all your postal needs.
• Banking Services: It provides banking services, including cash withdrawals, deposits, and bill payments, for various banks.
• Business Banking: It caters to business customers, offering services such as cash and cheque handling, business deposits, and withdrawals.
• Courier Services: For more urgent deliveries, the post office offers courier services to ensure your packages reach their destination swiftly.
• Mailing Services: It provides mailing services, including mailbox rental, mail forwarding, and mail holding, tailored to your specific requirements.
• Shipping Services: It offers international shipping services, making it convenient to send parcels abroad.

Additionally, the post office offers in-store pick-up and on-site services for added convenience. They also accept various payment methods, including credit cards, debit cards, and NFC mobile payments.

Staff and Customer Experience

The Bramcote Lane Post Office is known for its friendly and helpful staff. Many customers, as reflected in the 142 reviews on Google My Business, appreciate the personal approach taken by the staff. One reviewer praised the staff, saying, "Love my local Post office.staff is extremely friendly, helpful and apply a personal approach.Big shout out to Ryan, Aruna and all the rest of them.Thank you".

With an average rating of 3.3/5, the Bramcote Lane Post Office demonstrates a commitment to providing quality service to its customers.

Contact Information

For more information about the services offered or to find out about any changes in opening hours, it's recommended to visit their official website or give them a call.

Bramcote Lane Post Office is more than just a post office; it's a community hub that strives to provide efficient and friendly services to its customers.

👍 Reviews of Bramcote Lane Post Office

Zheni P.

5/5

Love my local Post office...staff is extremely friendly, helpful and apply a personal approach (always nice and it makes you feel special 😊). Big shout out to Ryan, Aruna and all the rest of them ( I'm sorry I don't know all your names, but you're all awesome). Thank you 🤗

Ken Z.

1/5

I usually use this post office to get Saturday newspaper, the younger and taller lady and other young lads at the right hand counter were very friendly. Today I went there to return my parcel and served by an older lady who was cold and rude. She kept telling me off for no reason. She said, I should have stood in the queue where people are waiting to post items. It is not true, I have been there many years and I have returned items before . The queues are usually separate. Or she could have just asked me to wait in the correct queue if the queue arrangement is changed that day. There is no need to talk to me like that. It was very embarrassing as a lot of other people were looking at me while she was telling me off. She then told me off for not sealing the package. The parcel was ready to be sealed and I was waiting for her to check everything was okay before I sealed it up because sometimes returned items need to be packed separately. The whole experience was unpleasant. I don't think I will be going back there.

TheStatueOfLibertyy

1/5

Relieved and NOT surprised to see the poor reviews of this post office. I always avoid visiting which I should not have to- (as a local who has lived in the area for 27 years) due to the intimidating bullying like attitude of the two Asian women who run this place. I felt after my experience today, I needed to write a review. She asked me the exact weight of my parcel and when I apologised and said I am not sure, she replied “well maybe if you open and look, you will find out” ? She also rolled her eyes at me just charged me tracked and signed without asking. She then started talking in her language with the older women, who is equally, if not more, vile. She didn’t even say bye or thankyou. Disgusting customer service. Will never be returning.

Matthew M.

5/5

Excellent service from Emma Aruna and the team. Always friendly and helpful despite the pressure to serve the growing queue if customers!

Marilyn M.

5/5

Excellent service provided by member of the staff named kay after a new v5c enquiry definitely knows her stuff definitely recommend this post office

William B.

5/5

Brilliant experience today, had to post multiple different items including an international parcel. It took some time but Aruna was really helpful and friendly during the whole thing

Richard S.

5/5

Lovely friendly and helpful staff. I’m in the post office most days and always greeted with a smile.

Russell O.

5/5

Ryan Gave me some wonderful treatment , and inflated all my balloons in a quick and short time , 5 stars!