Buckland Surgery - Newton Abbot

Buckland Surgery

Buckland Surgery is a well-established medical practice located at 1 Raleigh Rd, Newton Abbot TQ12 4HG, United Kingdom. The practice offers a range of healthcare services to the local community, with a focus on providing high-quality, patient-centered care.

The surgery is easily accessible by car, with a wheelchair-accessible car park available for patients. The entrance to the practice is also wheelchair-friendly, ensuring that all patients can access the services they need without difficulty. In addition, there is a wheelchair-accessible toilet available on-site for patients with mobility issues.

To make an appointment, it is recommended to contact the practice in advance, as same-day appointments may not always be available. The friendly and professional staff at Buckland Surgery are committed to providing the best possible care to all their patients.

Buckland Surgery has received mixed reviews from patients, with an average rating of 3.1 out of 5 stars on Google My Business. Some patients have praised the practice for its cleanliness, helpful staff, and prompt appointments, while others have noted issues with long wait times and communication with the practice.

Specialties: The practice offers a range of medical services, with a focus on general practice and family medicine. Doctors at Buckland Surgery are trained to provide comprehensive care for patients of all ages, from routine check-ups to treatment of acute and chronic conditions.

Other points of interest:

• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible toilet
• Toilet
• Appointments recommended

Website: For more information about Buckland Surgery, visit their website at bucklandsurgery.co.uk

Phone: To speak to a member of the Buckland Surgery team, call 1626332813

👍 Reviews of Buckland Surgery

Kati C. S.

1/5

I went this afternoon to make a inquiry and the receptionist made me repeat what I wanted four times.
She was sitting about 5 meters away from me and at no time did she bother to leave her chair and come to the window to listen what I needed to know.

sarah B.

5/5

I have recently had a operation that has left me needing medication for life. Buckland Surgery have helped me sort out my prescriptions my exemption certificate and sick note.l cannot fault the surgery they have been efficient and supportive.UPDATE 2024
Not very good at the moment l needed a change in brand of medication.l delivered a letter asking for support, a few days later l rang the surgery and enquired the receptionist denied there was a letter

Alexis

1/5

Used to be brilliant. Even gave them a 5 start review a couple of years ago. However now they are appalling. The only way to get an appointment is to go online at 9.30am. But however close to 9.30am you now get on their site (9.30 on the dot today) they are already fully booked for the day. They don’t answer their phones so no chance of booking that way. My daughter has been waiting for an urgent phone call back (requested by a Consultant at Torbay hospital) for 9 weeks now but nothing (despite reminders being sent). I just despair. Basically, if you are registered with this surgery you don’t actually have a doctor.

Sam B.

1/5

9.55 and econsults meant to open at 9.30 they can’t even manage to do that. Tried ringing and 13th in the queue which is fine except once you’ve been waiting for half hour the phone immediately hangs up and you have to start from the beginning. One of the Receptionists are always really rude and have a right attitude too. It Makes you feel bad for needing the dr ! Would not recommended this surgery at all.

Greg T.

1/5

Just at last moved doctors as this practice has rude , god complex disgusting staff and some incompetent doctors although one was nice and proactive in helping me. As for the old bag in reception I’ve never experienced someone with such unfriendly and poor skills I’m so glad to be away from the negligent and negative vibe from the whole experience. Treating me in a shameful manner despite being critically Poorly to which a brain bleed and seizure was Dr Tripps fault for putting a epileptic on medication then stopping it without tapering. ? Either poor knowledge as even I know that much to her stamping her feet telling me she’s a specialist ha a specialist at nearly killing people. They should get poorly and get this experience then they might understand but the Se who runs the practice is just as stupid. Good riddance Buckland nastys may you never crake your own advice.

Katerina K.

1/5

Moved to the area 7monts ago, joined them because of their good reviews, left them week ago, you can't get an appointment even though surgery is empty, 3-4 weeks wait. having stomach issues last 2 years, asked Dr.Celia to refer me to Gastroenterologist to get checked, she said no need, its stress related,insisted to ask my previews doctor who had plan for me when i gave birth,aparently she did contact them, this was in October yet no one came back to me,. I think no one cares,you need to chase them up to get answers then told off why you keep calling them. The only polite person in there is Alison receptionist, others are rude including some doctors, particulary Dr.Tripp that i haven't met before, she told me that i don't know you, and I'm alone here, we spoke on the phone,she was telling me off that NHS is not funding them etc, then hung up on me, attitude which left me in tears, I've asked receptionist Gill to complain about Dr. Tripp ,but nothing, im not sure she made a note,as she's was always horrible to me,barley looked when I needed to check in or ask something, manager never called me.
Avoid if you can.

Matthew B.

1/5

It's seems to take 3-4 weeks for an appointment regardless of the issue always mess up medication, rude office staff I've seen on social media that there are lots of people experiencing the same issues as me, I've been struggling with my mental health and I called up.for some help I was told 4 weeks for Telephone call appointment. By far the worse doctors I've ever been to, DO NOT GO HERE !!!

Ioana B.

5/5

I am very glad that I managed to find such a nice GP practice. Wendy is really nice and manage to do take bloods from me every single time. I am a difficult patient. Dr. Stewart and Dr. Madhaven are soooo nice, caring and patient orientated when providing their services. Last but not least, all the ladies from the reception are amazing and always helpful. Overall this is a small lovely surgery where the staff is really friendly and nice.