Caravan Guard - Halifax

Kay Rowntree

Had a call regarding my renewal from Lisa. Very professional, but interested and friendly too. Didn't realise I had insured with the company for 17 years, but that is maybe down to not feeling the need to look elsewhere. Reasonable quote, approachable staff and willing to explain everything in easy to understand language.
Thankfully, haven't had to claim, but given how easy they are to communicate with, I have no fear that it would be professionally handled. Thank you.

Lee Collins

I’ve given two stars because the staff are polite and helpful.

However, in 2024, I’m somewhat speechless to hear “we can provide cover for you, but not your wife”…I think that breaks a whole host of discrimination laws in itself.

So two, fifty plus year olds, both with 30 years driving history, no convictions and no accidents, buying a new motorhome and they can only get the ‘underwriters’ to cover me to drive because they are worried my wife is more likely to have an accident than I am!

WHAT...Utterly bonkers & THE ONLY broker to think this is an issue. Apparently women can’t drive as well as men if you believe their underwriting.

Steve Haddock

Just renewed my insurance at a very competitive price with only a £30 increase from last year. Excellent service over the phone, very efficient, polite, and then e mailed all policy details within a few minutes.
After seeing some recent horror stories of renewal quotes I was pleasantly surprised.
Will be back next year at renewal time.

Nicky Morland

Haven’t took the policy out purely down to cost. Scott who I spoke with was a breath of fresh air in comparison to other advisors I’ve spoken to with other companies whilst obtaining quotes. He’s a credit to the company, very polite and professional and nothing too much trouble despite me not accepting his quote.

Neil Collins

Cancelled my policy after 10 years loyal customer. Billed me £37 . When I refused they billed me £47 and then £57 and threats of court action with every letter. Disgraceful company.

Steven Hughes

Called for a quote on my folding camper this morning only to be refused the policy by the under writer of the company because I live on a new build area and have a communal driveway that is shared by 6 other houses, even though by law the driveway is my own and in the deeds to my property, so it is my own drive just like any other driveway in the uk, absolute madness in my mind, All new builds are constructed in this way. Good luck getting customers in the future..

Thank you for the response however like I said it IS NOT residential it is my own private drive in the deeds of my property and no one can park there, the only thing difference is that it is accessible by other houses just like a normal road with drive ways off it.
And thank you for your refusal I have insurance via another company who are fantastic, they offer more and cheaper.

jenna dunkley

We insured the motor home with caravan guard fab team very polite and friendly on the phone I also had my parents insure their caravan and they was impressed how easy they made it and the price was better than anywhere els too snd offered more coverage!! Highly recommend

Cheryl Whiteman

Our first venture into a camper van life. After several days of faffing around with various quotes, spoke to Caravan Guard. The telephone service was brilliant. Of all the companies I had contacted, these girls were methodical , knowledgeable and kind in answering my many questions. I was very reassured and would recommend this company.