Cloud 9 Leisure - Cramlington

Address: Unit 59F, Cloud 9 Leisure, Unit, South Nelson Industrial Estate, 59C S Nelson Rd, Cramlington NE23 1WF, United Kingdom.
Phone: 1670739370.
Website: cloud9leisure.co.uk
Specialties: Embroidery shop.
Other points of interest: In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 48 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Cloud 9 Leisure

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Cloud 9 Leisure: Your Premier Embroidery Destination

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In the dynamic world of custom promotional merchandise and business apparel, Cloud 9 Leisure stands out as a dedicated and highly-regarded embroidery shop. Located in the heart of Cramlington, United Kingdom, this establishment has carved a niche for itself by combining a vast selection of high-quality garments with exceptional customer service. For businesses and individuals seeking personalized clothing solutions, Cloud 9 Leisure represents a reliable and comprehensive choice.

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Location and Accessibility

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Cloud 9 Leisure is situated at Unit 59F, Cloud 9 Leisure, Unit, South Nelson Industrial Estate, 59C S Nelson Rd, Cramlington NE23 1WF, United Kingdom. This location places the shop within a designated industrial estate, providing a practical and accessible point for customers traveling to the Cramlington area. The business ensures accessibility for all visitors, featuring a wheelchair-accessible car park and a wheelchair-accessible entrance, making it easy for everyone to experience their services firsthand.

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Reaching out to Cloud 9 Leisure is straightforward via telephone at 1670739370, or through their official website, cloud9leisure.co.uk. These channels provide customers with multiple avenues for inquiries, orders, and further information, ensuring convenience and support at every step.

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Core Specialties: Expert Embroidery Services

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At the core of Cloud 9 Leisure's offerings lies its expertise in embroidery. They specialize in transforming a wide array of garments into unique, personalized items. This includes everything from custom workwear and uniforms to promotional apparel and gifts. The shop prides itself on offering not just standard embroidery, but a diverse selection of fabrics, styles, and color variations, allowing for extensive customization options to meet specific client requirements.

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Vast Garment Selection

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One of the key strengths highlighted by many customers is the extensive range of garments available. From polo shirts and jackets to hats and tote bags, Cloud 9 Leisure provides a comprehensive inventory upon which to base your custom designs. This variety ensures that whether you need practical uniforms or eye-catching promotional items, suitable base garments are readily accessible.

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High-Quality Stitching

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Customer feedback consistently emphasizes the superior quality of the embroidery work produced at Cloud 9 Leisure. The stitching is noted for its durability and professionalism. This focus on quality is crucial, especially when creating items like business-branded clothing or promotional giveaways, which must withstand regular use and maintain a positive impression.

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Personalized Consultation

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Alongside their product range and craftsmanship, the level of service provided by Cloud 9 Leisure is frequently praised. Customers often mention helpful and knowledgeable staff who guide them through the customization process, offering advice on design, placement, and material selection. This personalized approach helps ensure the final product meets or exceeds expectations.

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Additional Services and Information

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Cloud 9 Leisure caters to customers who prefer immediate gratification by offering in-store pick-up as a convenient option for receiving orders. This is particularly beneficial for clients who have visited the store, discussed their requirements, and need a swift method to collect their finished items.

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Regarding payment, the shop facilitates a smooth transaction experience by accepting various methods. Customers can pay using credit cards, debit cards, or utilize NFC mobile payments, catering to the diverse preferences of modern consumers and simplifying the checkout process.

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As mentioned, the business's commitment to accessibility ensures a welcoming environment for all. Features like the wheelchair-accessible entrance and car park remove potential barriers and enhance the overall customer experience.

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Customer Perception and Reputation

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Cloud 9 Leisure has built a strong reputation based on consistently positive customer experiences. Numerous reviews on Google My Business reflect overwhelming satisfaction. Customers commend the extensive selection, often describing it as an \"Aladdin's cave\" of choices, indicating the breadth and variety available. The quality of the finished products is universally acknowledged, with many orders, particularly for business branding, exceeding expectations.

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Service is another cornerstone of their positive reputation. Staff members, like Ian mentioned in one review, are frequently described as \"outstandingly helpfully\" and \"super friendly.\" The attentiveness and expertise of the team play a significant role in customer loyalty. Anecdotes of staff remembering previous customers or making them feel valued further underscore the personalized nature of the service.

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Reliability is also a key factor highlighted by reviewers. They appreciate the consistent quality and the dependable service from start to finish, making Cloud 9 Leisure a trusted choice for all their embroidery and custom apparel needs. The high average rating of 4.9/5 across 48 reviews is a testament to their success in meeting customer expectations regarding product quality, selection, service, and overall professionalism.

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For anyone searching online for an embroidery shop in the Cramlington area or beyond, Cloud 9 Leisure presents a compelling option. Their combination of a wide garment range, high-quality stitching, friendly service, and physical location combined with accessibility and convenient payment methods makes them a noteworthy destination. Whether you're a business looking for custom uniforms or an individual wanting personalized gifts, it is recommended to explore their offerings and potentially experience their exceptional service firsthand.

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Conclusion: A Top Choice for Custom Embroidery

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Overall, Cloud 9 Leisure emerges as a highly-regarded embroidery specialist. Their focus on quality, customer service, and a diverse product range positions them strongly in their market. The positive feedback received from a large number of satisfied customers underscores their effectiveness in delivering on promises and exceeding expectations. For anyone in need of professional embroidery services, Cloud 9 Leisure offers a reliable and excellent solution.

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Service Aspect Customer Feedback
Product Range \"Great choice of garments and variations of colours\"
Quality of Work \"Ordered some business branded clothing from them and very impressed with the quality.\"
Customer Service \"Ian was just outstandingly helpfully.\" & \"Great service.\"
Staff Recognition \"they still remembered me. Great business\"

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When considering Cloud 9 Leisure, potential clients should be prepared for a comprehensive experience. The in-store environment appears vast and well-stocked, offering ample inspiration for custom designs. Clear communication channels, both online and via phone, facilitate easy interaction. The emphasis on accessibility ensures all customers feel welcome. Combined with the flexibility of payment options and the convenience of in-store pick-up, these elements contribute to making Cloud 9 Leisure not just a shop, but a valued partner for all your embroidery and personalized apparel needs.

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"summary": "Cloud 9 Leisure is a top embroidery shop known for quality, extensive garment selection, and excellent customer service in Cramlington, UK.",
"keywords": ["Cloud 9 Leisure", "Embroidery Shop", "Custom Apparel", "Business Uniforms", "Cramlington", "Embroidery Services", "Personalized Clothing", "Promotional Merchandise"],
"word_count": 958,
"quality_score": 8,
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👍 Reviews of Cloud 9 Leisure

Cloud 9 Leisure - Cramlington
Bob T. B.
5/5

Wow what a place talk about an Aladins cave for choice. Ian was just outstandingly helpfully. Great choice of garments and variations of colours
What will I get next

Cloud 9 Leisure - Cramlington
Stuart L.
5/5

Ordered some business branded clothing from them and very impressed with the quality. I had been in around 4 years ago asking some questions but never got around to proceding, they still rembered me within a few minutes of walking in!! Great business

Cloud 9 Leisure - Cramlington
Abbi A.
5/5

Great, quality products. Reliable and super friendly service. We wouldn’t go anywhere else!

Cloud 9 Leisure - Cramlington
Samantha P.
5/5

Absolutely amazing service! Had to do a mad dash to get uniform for my youngest who had only just been given a school place after moving up to the area. The lassie at the till managed to get my uniform needs sorted in about 2.5 hours. Saved my sanity and did an amazing job in the process!!

Cloud 9 Leisure - Cramlington
John M.
5/5

Excellent service from Ian and the team nothing to small or large to fix even though they always seem very busy when I've needed any work wear

Cloud 9 Leisure - Cramlington
Southlands M. C.
5/5

I have known and Dealt with Ian and his wife for a few years now, and have recently started using Cloud 9 alot for printing on my sons clothing line. Even though I am a total pain and never get my orders right and keep adding to them Ian is always supportive, knowledgeable and always gives me the best advice on what products to use and quality of fabrics. Absolute top quality business, with amazing customer service, and I wouldn't use anyone else! Prices are also the best I have come across by a mile!!!

Cloud 9 Leisure - Cramlington
keith W.
5/5

Usual excellent service ,

Cloud 9 Leisure - Cramlington
John K.
5/5

Fantastic company to deal with. Clothing is really good quality and hard wearing. Embroidery is top notch. We get all our work clothes from here and wouldn't go anywhere else.

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