Coffee Vida - Ilkeston

Simon B.

This morning was my first time ordering food. I chose the breakfast, unfortunately they didn’t have any sausages, but that was fine. When the breakfast came it was presented well, it would of probably been better on a larger plate, however all food was cooked reasonably well. It would be nice if they included hash-browns but that’s my personal preference. I also had a flat white which has a nice strong smooth taste. Pleasant staff, & very easily accessible for people using the local bus.

Sam T.

Fantastic little Cafe. After a new management and staff change the atmosphere has been lifted. Always get served with a smile and the quality of food is bang on. Highly recommend

Dennis H.

Nice new coffee shop in the main market place of Ilkeston. The decor is trendy and the facilities are new and clean. There is a disabled and a unisex toilet on site and there is table service from very friendly staff. Prices are equal to other drink and eats outlets in town. Very handy if waiting for buses. The biggest downer for me is the amount of condensation on the windows, it can't be a healthy atmosphere to sit in or work in. It's about time investment was made to double glazing to overcome the condensation. Wet on the windows dry on the main doors

Steven V.

A good hot cup of coffee. Place is light and spacious.
Could however be cleaner. Number of unoccupied tables still had used cups and plates on them, and the floor had clearly not been swept for some time.

Nathan M.

Lovely cocktails! 2 for £10! Made really well and fresh. My whiskey sour had real egg whites, nice fresh furniture and friendly staff. 5 stars!

Ella F.

I visited this cafe for the first time this afternoon and needless to say, I was highly disappointed by how poor the experience was and the appalling behaviour by the very few members of staff which were there.

The overall service was highly unprofessional, it's very evident that the staff need some serious training in appropriate customer service and put their energy into being a little more cheerful and friendly which is what we expect to see as customers (especially when it's our first time visiting) rather than belting out Amy Winehouse and Atomic Kitten embarrassingly loud for everyone to hear which quite frankly nobody particularly wants to have to put up with whilst trying to relax and enjoy what should be a calm, welcoming atmosphere especially as there's plenty of bars around that we would go to instead if we wanted that kind of entertainment.

There was several stained, marked seats and dirty tables with crumbs and stains all over them which could have easily been cleaned with a quick wipe over but instead the staff were stood around doing nothing and there was barely any customers in there at the time, they were too absorbed in talking the whole time and on their phones to put any effort into doing their job, they clearly didn't really value their job or want to be there. The teapot was also still stained around the spout.

For some reason, the cooker was turned off at barely 2pm when they shut at 4 pm so we had barely any choice of what to eat, there was just a very small selection of mediocre cakes, 1 pack of crisps or plain sandwiches.

A blonde woman with glasses was prancing around the cafe and singing very loudly to the music with no shame or care putting on a whole show like she was at a concert the whole time which was extremely offputting and frustrating and made us feel uncomfortable whilst we were trying to eat.

The food and prices were average quality, nothing special as obviously we didn't have anything interesting to eat as the cooker had been turned off so unnecessarily early, just some basic sandwiches, salad and crisps.

The black haired woman who served us didn't greet us too nicely, it seemed like she didn't want to be there as she wasn't the most welcoming, enthusiastic, friendly or professional, she was more bothered about what time she was going home.

The overall decor and aesthetic of the cafe was very well designed, fresh and modern despite how unhygienic it was which is no excuse as it was practically empty and the staff weren't busy whatsoever and seemingly more engaged in their conversation behind the counter rather than doing their job.

It's a shame I have to review so negatively as it's such a lovely place with complete wasted potential due to their terrible staff, I have never seen such appalling customer service and obviously a lot of work and improvement needs to be done (preferably getting a better, nicer group of staff), I certainly won't be returning and wouldn't this place recommend to anyone.

Yvonne J.

Amazing coffee, friendly staff and clientele, highly recommed 😊

Paul S.

Coffee tasted average, service was ok, the lady took our order clearly didn't want to be there. The shop was pretty much empty and the atmosphere was not welcoming in any way.
Extremely disappointing and definitely won't return
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