Complete Property Management Solutions - Preston

Olivia Taylor

I had an amazing experience with Complete Property Management! The team is professional, attentive, and truly goes above and beyond to ensure everything runs smoothly. From prompt communication to handling maintenance requests efficiently, they made my experience as a tenant stress-free. Their customer service is exceptional, and they always made me feel valued. I highly recommend Complete Property Management to anyone looking for a reliable, trustworthy company to manage their property. Thank you for the outstanding service!

Lynne Breedt

This has got to be the worst managing agents I've ever worked with.. A leaking roof which is almost pouring in when there are heavy rains was reported 2 weeks ago and each time I call I'm told that they will contact the roofer and it will be done on "The first dry day" .. 5 dry days have passed by in that 2 weeks and nothing has been done.. The bedroom has had to be evacuated and the ceiling boards are now ruined.. I have called 5 times in the past 2 weeks and to be told the same story.. "We will notify the roofer."

Dee Dutton

The Complete Property Management team have been, by far, the most professional, open and honest, customer focussed, friendly, obliging and helpful management company I have dealt with!

No fuss, no nonsense, get the job done attitude complimented by impressive customer service and communication.

Thank you Dena, Lee and Darren for your help over the last 5 years !

John Birmingham

We switched over to Complete from our previous building facilities management company over a year ago and they have honestly been a breath of fresh air and very proactive on issues (they have shown how poor our previous company really was!). Darren and his team engage with the directors / property owners / residents regularly and are always on hand, plus take the time to understand what the multiple owners / residents of the building want achieving. Complete have more than achieved on what was expected from the start of the contract, our buildings have honestly never looked so good or been well looked after. I would personally not hesitate in recommending Complete, there is a number of bad facilities companies out there and Complete is definitely not one of them!

Ruth

I lived in an apartment which Complete Property Management Solutions Ltd managed for over 6 years. All the staff were helpful and professional from the maintenance guys to office team. Darren would always reply to emails outside working hours in a polite and friendly manner and the whole team would quickly address any queries / repairs raised. I wish they could continue as my new management company!

Wendy

I've owned a property in a building managed by Complete for nearly 8 years. Everyone who has lived in the flat has commented on how clean, well managed and secure the building is. When I originally bought the property my solicitor commented the thoroughness of the management information provided. They are proactive and effective in managing the building day to day, resolving issues and planning maintenance with great communication to residents and owners. They provide effective and transparent management of the finances for the building. I have always received quick, friendly and effective responses from all the team.

John Morgan

Manage our block of flats and always found them to be professional and helpful. More importantly, they respond quickly to any queries. I like the way as a landlord, you are allowed to get involved in budget review meetings and have a say as to where the money should be spent with regards to improvements to the site and building. The owner, Darren, is approachable and welcomes these discussions when we meet up every 6-12 months.

M B

I have had experience with many property management companies but Darren and his team at Complete are one that stand out.
They go above and beyond to find favourable but fair solutions for the leaseholder who they correctly always view as their clients/customers . A very recent example is how the Complete team handled the EWS1 situation at a property they manage where I am a leaseholder. Regular updates were sent about the several avenues they were investigating to get a positive solution for the leaseholders. Unfortunately, other management companies have not approached this issue like this and have used it as a means to make a quick profit. I have used Complete's emails as a basis to question and query at least 2 other property management companies in regards to their approach to EWS.
This week all leaseholders at the property received positive news about the EWS situation and this is all down to the hard work Darren and his team were doing behind the scenes. Thanks all!