Cooper & Tanner - Shepton Mallet

Tom &. E. L. B.

We cannot thank Andrea and her team enough for getting us through the purchase of our first house, and in time before the rise of the SDLT! Andrea was friendly, proactive and responsive. Having trustworthy estate agents by your side when going through such a stressful process is priceless. Thank you Cooper & Tanner Shepton Mallet!

Radka

Big "Thank you" to Andrea and her team (at Shepton Mallet office) for helping us to navigate the stressful time of selling our house and buying a new one, always with a friendly smile. Nothing was too much trouble for them and all through we felt that they were on our side.
We don't plan to do this again any time soon, but if we did, we would definitively choose the same estate agent. Mr & Mrs Little

Rachel M.

The team headed by Andrea Catley are professional, polite, curtious with excellent customer service skills, they go the extra mile to ensure you are kept fully updated with the progress of your sale.

roxanne B.

Fantastic Service from Cooper & Tanner in Shepton Mallet! As a mortgage broker, i deal with a lot of estate agents and things can be cut throat and very non personable. I was helping a vulnerable client purchase his forever home and he was completely unsavvy with this world so i was concerned for him getting through the process, however, Andrea was absolutely amazing. She kept us completely up to date and was ALWAYS available for support! a mention to Sally also for being very helpful too! Thank you very much for such a great experience to me and our client. I hope to deal with you again in the future!

Nev W.

Sally from the Shepton Mallet branch went well above and beyond my expectations. Largely due to her help I am in my new home two months after giving an offer. Outstanding service, very much appreciated.

K B.

I have just completed today on the sale of my parents property in Shepton Mallet and I wanted to give a glowing review to Copper and Tanner who have been fantastic throughout. They are professional, friendly and helpful. They kept us up to date and often went above and beyond what was required of an estate agent. We needed to sell the house to pay for care home fees for my our Mum which has been hard work especially as we don't live in Shepton. It's also been an emotionally hard time but the team at Cooper and Tanner made it a much easier and less stressful experience than it could have been. I'd thoroughly recommend using their service.

Chloe

The Lettings team at Cooper and Tanner are extremely professional and nothing is too much trouble.

I mainly deal with Lauren who is an absolute asset to the company and always a pleasure to speak to. Lauren is so friendly and knowledgable and always goes the extra mile (and more!) for me.

The team are super efficient with their approach and I am always very grateful for Jean’s advice on the market.

I previously had one of my properties let through another agent, but quickly changed to Cooper and Tanner as their customer service is the BEST out there.

Lauren, Natasha and Jean, thank you for everything you do, you make everything so easy for me as a landlord!

Stephen C.

Our experience with the lettings team at Cooper and Tanner was fantastic. We dealt with Lauren mainly, who was always happy to take our questions to the landlords and came back promptly with the answers for us. She was always polite and professional when we met her for viewings and has been a pleasure to deal.

She made the whole process from finding somewhere that would accept a dog, to offer acceptance, referencing and finally the move in day. Thank you Lauren.

Jake was great on the day of getting the keys, very calm and explained everything in full.

A huge thank you to you both for helping us to secure a home for us all after a stressful relocation from Sussex. A real credit to the lettings department of Cooper and Tanner in Shepton Mallet.