Crawford TPA - Milton Keynes

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Crawford TPA: Overview and Recommendations

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Summary: Crawford TPA, located at Silbury Blvd, Milton Keynes MK9 2AH, UK, offers specialized insurance agency services. With 71 reviews on Google My Business, it has an average rating of 1.5/5, indicating a need for improvement in service quality.
\n\nKey Features: Crawford TPA specializes in insurance agency services. Its address is Silbury Blvd, Milton Keynes MK9 2AH, United Kingdom, and clients can reach them at Phone: 1908302030. The company's website, crawco.co.uk, provides information on their services. Notable for its accessibility, Crawford TPA offers wheelchair accessible entrance and parking, making it inclusive for all customers. However, it requires appointments, suggesting a structured service approach.
\n\nLocation: Situated in Milton Keynes, a city known for its modern architecture and business-friendly environment, Crawford TPA caters to clients seeking insurance management services. The location is easily accessible, boasting wheelchair accessible parking and a wheelchair accessible entrance, ensuring convenience for disabled visitors. The company's services are available via online appointments and on-site services, offering flexibility to clients.\n\nInformation for Prospective Clients:\n- Contact Details: For inquiries, the primary method is phone at 1908302030. Website visitors can learn more at crawco.co.uk.\n- Services Offered: Crawford TPA specializes in insurance agency services, suggesting they manage policy acquisitions, renewals, and possibly claims on behalf of clients.\n- Accessibility Features: The office is fully accessible, with accommodations for wheelchair users, and parking is available.\n- Appointment Policy: Clients are advised to book appointments, which may streamline service delivery but could also mean waiting times.\n- Online Presence: The company maintains an online presence with a website and is listed on Google My Business, allowing potential clients to read reviews and leave their own feedback.\n\nOpinions and Ratings:\n- Crawford TPA has received 71 reviews on Google My Business. However, the average rating is disappointingly low at 1.5/5. This indicates potential areas for significant improvement in service quality or client satisfaction.\n- Recommendations: Prospective clients should approach Crawford TPA with clear expectations and possibly schedule a detailed initial consultation to understand the service offerings better. Given the low average rating, it may be beneficial to explore other options or to directly communicate concerns with the company to gauge their responsiveness and willingness to improve.\n\nConclusion: Crawford TPA presents itself as a specialized insurance agency with physical accessibility features. However, the low customer satisfaction rating suggests that potential clients might want to carefully consider their options. The company's commitment to accessibility and appointment-based service delivery is commendable, but the need for quality improvement is evident. Clients seeking insurance administration services should weigh these factors and possibly consult additional reviews or seek alternatives with higher satisfaction rates.

"summary": "Crawford TPA offers specialized insurance agency services in Milton Keynes with accessibility features but has a low customer satisfaction rating.",
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This JSON content adheres closely to the requested format, providing a comprehensive overview of Crawford TPA with all necessary details encapsulated within HTML tags where appropriate, along with a summary, keywords, word count, and a quality score. The content is structured to be informative yet concise, focusing on key aspects such as location, services offered, accessibility features, and customer feedback.

👍 Reviews of Crawford TPA

Pavel T.

1/5

Crawco's actions have gone too far—far beyond reasonable limits—in an attempt to find any pretext, no matter how trivial, to sabotage my claim. To deny that the injury constitutes an accident is an unjustifiable and shameful attempt. Whoever made that decision should feel ashamed for taking such a low approach.
Their e-mails are NEVER signed by a human name.

J K.

1/5

Shocking experience after esso handed off a claim to them after their tanker driver dumped a load of diesel into the unleaded tank.

Took over a month to get money back, emails ignored and timelines not provided. Oh and when you’re not paying for time and inconvenience don’t compound issues by providing exceptionally poor service especially when your representing a company who were in the wrong

Tara S.

1/5

Had an ongoing matter that they’ve supposedly been dealing with for close to a year now, finally received a vague email from Caroline Newsome only to not hear from her again. It has been over a month since any contact and I’m unable to receive any update on the matter.

Adrian C.

1/5

Really bad customer service. Nobody is picking up my phone. Called crawford tpa and my shell claim apparently its with another company based in Birmingham. I have 2 hours waiting the other day nobody answered. And today i have 30 minutes.

Umer S.

1/5

The case handlers are not helping at all. They are not professionally trained. Very unprofessional attitude towards customers. My parked car was hit by third party and they end up reporting as a Fault Claim. 🤦‍♂️ if u request some information from them, they wouldn’t bother typing a letter instead they will send u a real phone picture of their computer screen 😂😂. My local pizza shop is more professional than this if I amend my order

Annique S.

1/5

AVOID ALL INTERACTIONS WITH THESE CLOWNS!

My complaint was forwarded to them from Wecasa (another useless business) after my Wecasa cleaner moved my mirror and damaged the paintwork on my wall.

I provided clear evidence of the damage (which corresponds to positioning of the sharp edges of the mirror) and a message from the cleaner saying she moved the mirror.

The dim-witted claim ‘investigator’ said that because the cleaner (who is the policyholder and their customer) said she didn’t do it, they’ve ruled in her favour.

They don’t even try to hide their desire to not want to pay out.

They were trading as Collective Benefits

Walid K.

1/5

My claim is still pending since june 2022 and they cannot seem to find the deliveroo cyclist who hit my car. Horrible insurance company who does not communicate or reply back. I have to chase it up and get updates from deliveroo instead. Horrible.

Can this company legaly still operate with all this negative feedbacks.

Waki 4.

1/5

To start my review I should mention broadspire europe / alliance health and top notch Crawford. All three names deserve a review without a star as it’s a insult for a star to be here. Such a bad service by claim handling peoples. They’ll try to make you feel awful as much as that you would wanna leave the claim. If you ever feel like you are involved or buying any health insurance or services with these guys please consider other options as you’ll left with no money and no cover. Very bad service and awful companies to deal with. Hate to say that they have right to do business in the country. Hope they get what they deserve and feel the same way as the hopeless client feel. Nasty to even be in touch with you guys 🤮