Deichmann - Basildon

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 56 Eastgate Centre, Basildon SS14 1AE, United Kingdom.
Phone: 1268272102.
Website: stores.deichmann.com
Specialties: Shoe store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 229 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Deichmann

Deichmann 56 Eastgate Centre, Basildon SS14 1AE, United Kingdom

☎️1268272102

⏰ Open Hours of Deichmann

Monday: 9 am–5:30 pm
Tuesday: 9 am–5:30 pm
Wednesday: 9 am–5:30 pm
Thursday: 9 am–5:30 pm
Friday: 9 am–5:30 pm
Saturday: 9 am–5:30 pm
Sunday: 10 am–4 pm

Deichmann: A Comprehensive Guide to the UK's Leading Shoe Retailer

Deichmann is a well-established shoe retailer with a rich history dating back to 1919. With over 2,500 stores across 11 countries, the company has become a household name in the footwear industry. In this article, we will delve into the world of Deichmann, exploring its main services, location and access, featured characteristics, practical information, and what customers have to say about their experience.

Main Services

Wide range of shoes for men, women, and children
Latest fashion trends and classic designs
Expert fitting and advice from knowledgeable staff
Competitive prices and regular promotions
Free returns and exchanges
On-site services, including shoe repairs and alterations
Same-day delivery and in-store pick-up
Wheelchair-accessible car park and entrance
Quick visit option for customers with limited time
Accepts major credit and debit cards, including NFC mobile payments

Location and Access

Deichmann's store located at 56 Eastgate Centre, Basildon SS14 1AE, United Kingdom, is easily accessible by public transportation. The store is situated in the heart of Basildon, a bustling town in Essex. The nearest train station is Basildon Railway Station, which offers regular services to London and other major cities.

For those driving, there is a large, wheelchair-accessible car park adjacent to the store. The entrance to the store is also wheelchair-accessible, ensuring that all customers can enter the premises with ease.

The store is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM. Customers can visit the store during these hours to explore the latest shoe collections and receive expert advice from the staff.

Featured Characteristics

* Wide Range of Brands: Deichmann offers a diverse selection of brands, including popular labels like Nike, Adidas, and Converse, as well as more affordable options from own-brand labels.
* Expert Fitting Advice: The staff at Deichmann are highly trained to provide expert fitting advice, ensuring that customers find the perfect pair of shoes to match their lifestyle and preferences.
* Competitive Prices: Deichmann offers competitive prices on its extensive range of shoes, making it an attractive option for customers looking for value for money.
* On-Site Services: The store offers on-site services, including shoe repairs and alterations, making it a one-stop shop for all customers' footwear needs.

Practical Information

* Address: 56 Eastgate Centre, Basildon SS14 1AE, United Kingdom
* Phone: 1268272102
* Website: stores.deichmann.com
* Opening Hours: Monday to Saturday from 9:00 AM to 7:00 PM, Sunday from 11:00 AM to 5:00 PM
* Transportation: Nearest train station is Basildon Railway Station, with regular services to London and other major cities.
* Parking: Wheelchair-accessible car park adjacent to the store.
* Accessibility: Wheelchair-accessible entrance and car park.

Customer Reviews and Opinions

Deichmann has an impressive 229 reviews on Google My Business, with an average rating of 4.3/5. Customers have praised the store for its wide range of shoes, expert fitting advice, and competitive prices. Many have also appreciated the on-site services, including shoe repairs and alterations.

Some customers have noted that the store can be busy, especially during peak shopping hours. However, the staff are always happy to help and provide excellent customer service.

Others have praised the store's wheelchair accessibility, noting that the entrance and car park are easily accessible for customers with mobility issues.

Overall, Deichmann's customers are extremely satisfied with their experience, citing the store's excellent selection of shoes, expert staff, and convenient location as major advantages.

In conclusion, Deichmann's store at 56 Eastgate Centre, Basildon SS14 1AE, United Kingdom, is a must-visit destination for anyone looking for a wide range of shoes at competitive prices. With its expert staff, on-site services, and convenient location, Deichmann is an ideal choice for customers of all ages and preferences.

👍 Reviews of Deichmann

Jacqui

2/5

Took my 83 year old Mum there to get her some much needed comfortable shoes. She cannot walk very far. Asked the shop assistant for a shoe in my Mum's size and was told all sizes available are on the shelves then walked away. NO 'Assistance'.
So my husband and I were scoring all the shelves and bringing shoes to my Mum to try on. Doing the Shop Assistants work.
Fortunately we found a pair suitable.
I think staff need to be trained to support customers. Very unhelpful.
Did not feel like a valued customer.

Jacqueline R.

5/5

Very nice young man served me getting school shoes for my 3 granddaughters. The youngest needs to wear a leg brace so I have to buy 2 pairs in different sizes to make a pair. He could not have been more helpful. Excellent service and 3 happy little girls.

Eva T.

5/5

Always good prices for good quality shoes, the shop assistants are always kind and never pushy. Latest news : new setup and new "machine" to measure children's foot size.

Shiva C.

5/5

Product quality is excellent. Prices are reasonable.

Patricia N.

4/5

My partner wanted shoes that he already had as they were so comfy. Shop did not have But said they could get them delivered in 2 to 3 day free of charge. Great service all round,

Jeannette H.

5/5

Found me trainers I was looking for at good price to

Geoffrey G.

5/5

Brilliant store, purchased lots of shoes, boots, trainers and slippers for both my misses and my self. Staff really helpful and not pushey. Prices are very keen. Plenty iof choice across the whole range of stock And if they aren't got your size they will order your size in, no problems. Happy Days thank you.

senseles5

1/5

Rude manager!
I bought some working shoes from them but my job didn’t got trough so i had to return them, i sent my daughter to do that, instead of me and they refused to give her refund with the reason that i am not the card holder. She asked them to try, at least, as I knew for sure that refund will go trough on any card , but they refused to try with the reason that is the company policy.
They forced me to go home and to come back with that particular card (waste of time and of transport).

I refused to waste my time to get the card from home, so one hour later i put my friend to do the same thing at the same branch saying that she has the same card. The refund went trough!!!

The manager on site is useless, he wants to be lied in order to give refunds. The company policy doesn’t exist as long as i got my refund on my daughter’s card. If it was real policy the refund wouldn’t go trough at all.

Mr. Manager i got my refund even if you didn’t want to proceed.

Thank you for NO help!
I had to help myself lying to you.

Hayley C.

2/5

I went into Deichmann to have a look and saw a pair of shoes in the sale so I grabbed them, went to the till and a man with longish hair served me. He was pleasant enough however he asked me if I'd like to pay to have my shoes protected as they was of a suede material, I said no thank you I have a spray at home I use, he then continues to tell me well if you use our machine it's only £3 odd, again I said I have spray at home then he continues with but it only takes 30 seconds! If a customer has said no to a product there is no need to keep demanding they purchase!
This seems to happen by various of members of staff in the shop and I now am beginning to dread going to the tills. Please stop pushing sales on people when they are not interested.