Farringdon House Financial Services - East Grinstead

Olivia McMillan

Louise was incredibly helpful throughout the entire process of buying our first property. Louise answered all of our many queries quickly and efficiently. She also went above & beyond in helping push other elements of our chain, in order keep the process moving! Would definitely use Louise again, and recommend others to do so.

Bessey Karadag Yapici

Louise is brilliant, she is knowledgeable in her area of work and supports you the best way she can. She is efficient and communicates every step with you. I had a few hiccups along the way with my purchase but Louise was able to resolve these efficiently. Great mortgage advisor, would 100% recommend working with Louise.

Rafael Pieroni

Louise was instrumental in helping us finance our first flat. As foreigners, we had many questions, and she was always happy to answer them. She also had excellent knowledge of the products offered by various financial institutions. Her service and attention were outstanding!

vicki addison

Louise has been incredible during the purchase of my first property and securing life insurance. Nothing is too much trouble for her and she is incredibly knowledgeable about the process and how to get the best possible deal and rate. She is quick to respond and takes great care with everything that she does. The whole process was seamless and I can’t thank her enough for all she has done for me. I would always recommend Louise to anyone looking to purchase or remortgage a property.

Helen Stamp

Louise at Farringdon House Financial Services was fantastic. We used Louise to get a mortgage as well as life insurance for the mortgage.

She was a great communicator, knowledgeable and very supportive during the stressful period of getting to a completion date.

Louise always makes it very clear what product she is recommending and why.

I would 100% recommend Louise

Guy Addison

We have used Louise’s services twice in the last 18 months, on both occasions resulting in mortgages that are both competitive and a good fit to our circumstances. All main stages of the transaction were conducted over video calls at a time to suit us, mostly evenings.

We first used Louise to source a mortgage for our daughter, a first time buyer. My wife and I were both involved in the process to guide our daughter, but we needn’t have worried. Louise tailors her approach and advice to her client, in this case someone with no experience. To begin with Louise provided a clear explanation of what would be involved and what would be required from our daughter.

This transaction was pretty straightforward; it was a first-time buyer with a clean credit record. Louise worked seamlessly with our solicitors and the transaction went without a hitch. Throughout Louise was proactive and managed all stages in a timely manner. We were so impressed we decided to engage her again for our own remortgage a few months later.

The process for our own mortgage was very similar, although we are both seasoned borrowers and we were clear on our borrowing criteria. Even so Louise was able to source several competitive products and we selected a mainstream lender, with legal services bundled as part of the mortgage deal.

Once the legal process started we ran into issues. The bank-appointed solicitors were woeful, losing documents, requesting information multiple times and changing personnel on our case several times. With our existing mortgage expiry date looming Louise stepped things up on our behalf. She spent hours on the phone chasing and finally escalating our case. Eventually Louise managed to wrestle completion over the line.

We are very happy with our mortgage product, which now looks super-competitive next to today’s rates. The issues we experienced were with the lender’s appointed solicitors. Louise’s focus and tenacity in getting things sorted were well beyond expectations. I would thoroughly recommend her services.

Daniel Smith

Well where do we even start! Louise is amazing. She is knowledgeable, approachable, polite and thorough in all that she does. She went way above and beyond for us and it really made our experience so much smoother. She even helped us out with things that we did not expect help with! If you are looking for a mortgage adviser, look no further! We will continue to use Louise for any future mortgages. Thank you - Dan and Beth!

Agata Matusz

Louise has exceeded my expectations in every aspect of the morgage application and this includes the mortgage value itself and rates that she secured for me. Her knowledge of financial products available on the market and latest policies is all encompassing and after only initial couple of conversations with her, I had every confidence in Louise as our mortgage advisor. What I also appreciated is fantastic communication throughout the whole process, clarity in explaining the steps involved, and flexibility when our requirements were adapting and changing along the way. I am now recommending Louise to all of my friends that are looking for a mortgage.