First Choice Accountancy - London

Paula B

Caused me a number of accounting issues which were only brought to light when I hired an accountant who was actually competent. Left me with outstanding tax balances (of just a few pounds) dating back 3 years, which I've obviously been paying interst on all this time! They were never available for queries or advice and always made it feel like you were being a pain by asking them for assistance. Unlike my current accountant who is the most helpful person known to man! In addition they gave me some advice relating to claiming for expenses that has turned out to be inaccurate.

Now that Mark Harvey has retired and they've been taken over, they're every bit as unhelpful and I found Zuul, who seems to be the only one who ever replies to emails, to be downright rude.

I was told about the takeover when I rang up to organise my end of year tax return and was informed unceremoniously that I was no longer a client as first choice accountancy had been taken over. And as I was no longer a client they couldn't answer any of my queries about my tax issue - despite them having been my accountant for the past 7 years. They never wrote to clients in the post to inform them of this and are downright lucky they dont get closed down for their unprofessional attitude.

I then had to ask them to send me all my tax information they held so I could forward it to my new accountant and go through the hassle of switching.

I tried to make a complaint but was told as Mark Harvey has retired and the new business has nothing to do with First Choice - yeah right, that's why they're trading under the same name?! - that I couldn't make a complaint but could get historic details for First Choice through Companies House. Where, surprise surprise; it shows Mark Harvey still active as director.

Avoid these scammers like the PLAGUE! They'll charge through the roof yet give you no useful advice or support. Find yourself a decent London accountancy firm - these guys aren't it.

Axel

I was referred to First Choice and was pleasantly surprised, as although a professional, good size accountants , they dont compromise on exhibiting a personal service, whether by Mark or my assigned accountant. Even when eventually visiting the premises, there was a pleasant close "family" type environment , which was reflected in the moral of the staff.
Their accountant expertise proved invaluable, as although Im fairly knowledgeable , some unique suggestions and advice which Ive never come across before proved extremely profitable, and hence I definitely received great value for money and have consequently recommended First Choice to others, who like me, have encountered adverse experiences with previous accountants.

Daniel Ruiz

Having known First Choice Accountancy for almost 15 years I can recommend it without any hesitation. Highly professional firm with excellent personal attention and friendly customer service. They listen carefully to your needs and then provide you with a tailored and practical solution.

Oliver Cavaco Benitez

Knowledgeable and caring staff. They go the extra mile to make things easy to understand for those of us with a non-financial background and to respond promptly to all queries. Brilliant service, would definitely recommend.

Mandy King

This company will swindle you out of your money and not do any work for it. Beware of them they should be struck off for the lies that they have told and the special type of relationship they seem to think they have with the HMRC as the law is the law and there for all.

David Churm

Don't use them there a bunch of con artists there only out to rob you by saying that hmrc didn't give you anything but they want £400 for not doing anything bunch of scum bags

richard powell

Ive used first choice accountancy for around 15 years. As it says in the name they are 1st choice reliable,.efficient and always friendly .

Vytautas Vaskevicius

Best personal tax service advice you can possibly get out there. Many thanks for all hard work