Forces Homes Ltd - Richmond

Simon Dearing

Forces Homes saved me money, time and a heap load of stress. They understood my brief perfectly, researched a number of properties and presented me with a number of really good property options. They were diligent, professional and really friendly. They helped me and my family buy a dream home and we are forever grateful.

Hannah-Emily

Brilliant service from Forces Homes who made the house buying process for me easy and stress free. From the start Will, Chantelle and the whole team were incredibly helpful and answered any questions I had promptly. From offer to getting the keys Forces Homes took care of everything for me and I can honestly say buying a house through Forces Homes made it easy. I would recommend them to anyone. Absolutely excellent service.

Jessica Cornell

I began my journey with Forces Homes in Spring 2023. I knew it was the right time for me to start seriously looking at buying my first home, but I knew I'd need support with the process. This was when I found Forces Homes. The initial phone call with them gave me the confidence I needed that my needs would be met and I would have very little to worry about. Property Consultant Nicole Costello was so approachable and we both made sure that even whilst I was deployed, the house hunt could continue as normal. House viewings and property reports done on my behalf, doubled as light nighttime reading whilst away at sea. After two deployments and much looking, a year later I finally found the property I now call my home and made my offer; it was accepted within less than 24 hours. At this point, Nicole handed over the reigns to Office Manager Chantelle Brown. She was incredible. She reassured me that I need not worry about all the questions I was asking her, and wanted to make sure I was supported at every stage leaving no stone unturned. Chantelle made it her priority to keep me updated, regardless of how much news she had for me. Even the evening I moved in, and afterwards, she was there for any needs and worries I had. The most stressful part of my house buying journey was making sure my house plants were secured in my car on moving day. Forces Homes are second to none at what they do and I recommend to anyone whether they're about to embark on a nine month deployment or have done this many times before that they will be safe under the care of this incredible team. Keep up the hard work Forces Homes and I thank you infinite fathoms.

sophie Kenderdine

Had a great experience with forces homes, I am a first time buyer with no idea where to start. The team ensured they researched each property I found.

The first property I found unfortunately fell through and I was not charged, instead the next day the team were happy when I continued to book viewings.

After only 3 months of placing an offer, I am finally in my own place with everything down to insurance sorted by forces homes- thank you all so much for being so fab!

Ruth Bedingfield

From start to finish working with Forces Homes was a delight. The team clearly set our expectations and listened to our needs, questions and concerns. Working full time, trying to find the time to figure out where to start when buying for the first time was a daunting prospect! Forces Homes took all that away!
A special thanks to Will, Leigh and Chantelle for the support and hard work getting us our first (and hopefully forever) home!
Can’t recommend the team enough.

georgina roberts

Our experience with Forces Homes has been nothing short of exceptional. As first-time homebuyers, we were completely new to the process, but Forces Homes guided us through every step with unwavering support and professionalism.

From the initial consultation to the final closing, the team at Forces Homes provided us with in-depth, personalised assistance. They took the time to understand our needs and preferences, carefully researching every property we showed interest in to ensure it met our criteria. Their attention to detail was remarkable, even going as far as conducting local searches to anticipate any potential future impacts on our investment.

One instance that truly highlighted their dedication was when they uncovered a crucial detail about a property we were considering—a nearby shopping center development that would have significantly affected our decision. Their thoroughness saved us from potential regret and showcased their commitment to our best interests.

Throughout the entire process, the team kept us informed and supported, especially during moments of disappointment, such as when a survey report didn't meet our expectations. Their encouragement and guidance were invaluable, helping us stay positive and focused on finding our dream home.

And find it, we did. With Forces Homes by our side, we secured a property that exceeded our expectations in every way. Their negotiation skills ensured we got a great deal, and now we're happily settled into a home that feels truly perfect for us.

Forces Homes truly goes above and beyond for their customers, and we couldn't be more grateful for their expertise and dedication. If you're in need of a property consultant who cares about your success as much as you do, look no further than Forces Homes.

Gavin Petruczok

FORCES COMMUNITY PLEASE BEWARE

We have recently been through a purchase agreement with Forces Homes which ultimately left me £5096 out of pocket and with no house to show for it.

Forces Homes fees are high; £5096 for a property purchase of £270,000. They claim that they offer a bespoke, all inclusive house purchase service. We were naive and brought into the clever Forces friendly marketing of this. We read the contract and agreed. That was our biggest mistake.

We identified a property and had an offer accepted. Mortgage application approved, survey complete. All was heading in the right direction. During a routine update we were informed by the vendors agent that there was a delay due to the vendors onward purchase. This was the first time we heard that the vendor was in a chain as we, and I believe FH were unaware of this. I would expect FH to know this information prior to submitting an offer on a property. This concerned us but we were hopeful that this was a small issue and would be a minor delay.

Prior to exchange of contracts, the Vendor pulled out of the sale. We were absolutely devastated as this was to be our forever home. Trying to salvage something from this awful situation we assumed Forces Homes would support us, and assist with another purchase. Unfortunately not, unless we agreed to another purchase agreement (another £5k+) with the offer of a £1k discount. We declined.

FH requested full payment of £5247 minus £151 legal fees. We were informed that 99.9% of work had been carried out so, inline with the contract we were liable for full costs. I requested a break down of costs so that I could understand what I was paying for? How can all work be done when we hadn't signed contracts? FH informed me that they were unable to provide one because each case is different Surely they could provide something? i.e idea of survey cost, mortgage application, legal costs.

I reluctantly paid the full invoice. FH were not willing to absorb £1 of incurred costs.

This review should heed as a warning to anybody considering using Forces Homes. They are a business after every penny that they can get. Their contract is water tight so please please please read it thoroughly before you agree and sign. I was extremely naive in thinking that Forces Homes cared about their customers. They would not absorb £1 of the £5096 "accrued" fees or provide a breakdown of these fees. Let that sink in.

A company that only publishes positive feedback on their website, deletes anything negative. Says it all really. Profiteering off families misery.

Layla Hill

As first time buyers we had no idea how much goes into buying a property. Forces homes made it so easy and stress free. Will, Jo, Chantelle, Claire, Nicole and team were absolutely fantastic and made the process so much easier especially during a pandemic. We really felt they were completely invested in our families move and gave us such a personal experience. No question was too daft or silly, they kept us informed the whole way through with calls and emails. After we lost the first property due to the vendors changing their mind the team helped and encouraged us to get back to it and carry on searching. We now have the most perfect family home. We really cannot thank them enough for their amazing support, encouragement and expertise. A wonderful company to work with, you will not be disappointed. Thank you so much for your help! The Hills ?