Glenfield of Kilmarnock - Kilmarnock

Sheree

Brilliant service as always! Had some work done on my car last week and everything was fixed quickly as I needed it for a wkn away. I bought my car here a year ago, that was first time I had any issues with it. The guys are friendly, again thanks for getting it back so quickly, appreciate it!

Dylon M.

We bought our Hyundai ix35 less than a year ago, and it has been nothing but problems. The car started making strange noises soon after purchase, and it has already been back to the garage six times. Despite this, the issue still isn’t fixed.

What makes it worse is that the company never disclosed the problem before the sale and now refuses to take responsibility. I’ve been left with an unreliable car and endless frustration.

Buying a nearly new car should mean peace of mind, but instead, it has been a constant headache. I will never recommend this dealership/manufacturer — they’ve shown no accountability, and the customer service has been extremely disappointing.

laura M. (.

Recently bought an audi from Glenfields, primarily dealing with John, but also dealing with Stuart and Brian.
We received first class service from anyone we spoke to, and after picking the car up noticed a couple of minor issues. They arranged to take the car in on the next working day and had the issue fixed that same day and advised if we had any further issues to get in contact with them.
Top notch service from the staff, and decent cars when you take into consideration that you're buying a used, second hand car. If you want all singing all dancing, go and buy new (even then, might still have issues!).
5* recommendation.

Robert P.

Wouldn’t go anywhere else now. Bought a lovely Vauxhall Adam for my daughter. The salesman John couldn’t have been any more helpful. What I liked most about him was, there was no pressure sales pitch. He was very helpful and honest about the car and my only concern was that the alloys had a few curb marks on them but for the price I was happy with the purchase. When we went to collect the car, John had gotten the wheels repaired like new at no cost, one very happy daughter. Couldn’t recommend them highly enough.

Andy B.

Spent 2.5 hrs traveling to view 2 vehicles I spoke to one of the Sales team about. One of the vehicles was sold by the time we got there and the other was "away for a repair" which was Not something I was told the afternoon before. Not very helpful Or professional. Do yourself a favor and Avoid this place! It's like the left hand doesn't know what the right hand is doing. Think "Arthur Daley" type of place. Won't be back

J M.

Recently bought a car from here. Couldn't be Happier, Danny the workshop manager made things easy and smooth. Will be back if and when I need a new car. Top service all round

Craig C.

Recently bought a vauxhall astra from glenfield. Everything went smoothly and the guys were very friendly and helpful. However a couple of weeks after buying the car I thought I heard the radiator fan squealing. I called glenfield up as it was still under warranty. They told me to bring the car in anytime. However after inspection the fan was ok. It was a part in the engine had broken and they quickly ordered it straight from vauxhall with cost £468 and fixed my car with no complaints. Even dropped me off n picked me up wen my car was ready.
Big thank-you to John and Stuart for all there help and quick action.
Will be back for my next car 100%

Taylor S.

Got a car from here a few months ago and just to say charlie was a pleasure to deal with very informative about the car and the warranty packeges available.

Overall experience was very good and will happily come back again.