Green Insurance Group part of Brown & Brown - Brighton Office - Brighton

Richard C.

The Personal touch, another good renewal

I very much appreciate the 'personal' service you receive and the ability to talk things through with a real person with genuine experience of the market.
Markets have hardened over the last year/18months and premiums for all types of cover have escalated a lot. Donna not only took the trouble to explain in detail many of the reasons behind this but also went out of her way to try and achieve cheaper cover on a comparable level.
Having had a look at some of the 'on line' opportunities myself, I was really not happy with the 'tick box' mentality employed so much these days, but also the uncertainty that one was actually achieving the actual cover that was wanted. The exercise however threw up a few more questions about what I needed to ensure i terms of cover, and being able to speak to Donna in person, ask the questions and have these clarified gives one a real level of comfort that you are getting the product you actually want/need.
To me, the personal touch, the ability to talk to a human being and ask questions is worth a lot. Could I have saved money on my renewal, yes maybe a bit, but would I have felt as secure in the product I was buying, no I wouldn't.
Long may the independent broker remain!!

Ronald T.

I carnt thank Green Insurance Group enough for the service and attention to detail they provided for me, when I renewed my car insurance with them. Very professional and polite. No red tape or hassle, so straight forward. Would highly recommend Green Insurance Group to my family, friends and work colleagues. We'll done Green Insurance Group, Thank you satisfied customer Ronald Tobin of East Sussex

Prue P.

I just wanted to give a big shout-out to Traci Bishop at Greens who was by far the most helpful, efficient, professional and compassionate individual I spoke to at this organisation today when I was in the middle of a family medical crisis. She was totally solution-orientated and came up with a win-win plan that resolved a pressing insurance problem. Thank you Traci - you were outstanding and succeeded where those before you failed. Organisations need more Traci Bishops.

Teresa B.

My broker emailed me to advise about details of renewing my property insurance but, unfortunately, his email went into my junk mail and I was unaware of it. However, he was thorough in following up and telephoned me to enquire if I was intending to renew. When we realised what must have happened he went through the details with me on the phone and went ahead with the renewal immediately. I would definitely recommend Green Insurance Group as a safe pair of hands.

hew G.

Green Insurance Group recently acquired R T Williams who advised me on my motor insurances for some 65 years.and my home insurance for almost as long. Thankfully my needs have continued to be looked after by Julia Carr (home) and Peter Ahlrichs (motor) who I always feel are not just advisers but old friends. I can’t commend them and the personal service received from them and the Group too highly.

Loic F.

We recently needed to insure our listed building extensive renovation works not covered under our household policy. Green insurance’s expert staff provided excellent support to ensure that we found the right policy with the appropriate level of cover.

Camilla R.

We have received exemplary service from the Green Insurance Group. Our family have been with R T Williams (as it was originally) for 50 years and have every confidence in them.

Martyn B.

Green Home Insurance. Linda Hennings at Green Insurance has been very helpful over many years researching to find the deals available. If this is characteristic of the company's service then I would recommend them as an insurance broker.