Harlequin Property Services - Selby

Matthew D.

Outstanding in all areas, really makes you wonder about some of these reviews!

I collected my keys today, exactly 1 week from my initial viewing. The commitment and support from the team at Harlequin has been second to none!

So happy with all of the help and information, and of course the property!...

Thank you so much:)

Luan A.

We've been renting our current property through Harlequin for just over a year. Upon reporting a number of maintenance jobs that required rectification recently including replacing the door on the cooker after it blew out (only fitted last year) and the living room carpet, the jobs were approved and undertaken in a quick and timely manner. We mainly dealt with Jodie throughout and found her to be extremely friendly and helpful. The staff are always willing to listen and help wherever they can and we are very happy to continue renting through them. Despite previous reviews this is not a fake account!!

ameliaa H.

I have only been renting from Harlequin for a short time (three months) but the experience has been brilliant.
From first walking in the office to now, they have been very welcoming, kind and reassuring.
I have had a few teething problems with the house but every issue has been resolved promptly.
They have given me permission to update the property to my taste; which I find extremely generous.
They have had no issues with a cat moving in (I just have to amend any damages should they happen).
I am overall very content and pleased with my experience with Harlequin and hope to be renting from them for a long time!
Amelia

Ian B.

I had heard really bad reports about Harlequin regarding customer service, never doing repairs etc. We recently sold our house and moved to rented until we buy another. Harlequin were so helpful especially, Jodie, Jemma & Carla. All went smoothly. We have reported a couple of repairs, fence down, boiler not working. Girls were so helpful, repairs completed in less than 48 hours. We would not hesitate to recommend to anyone.

GoldenHolden

We viewed the property with Harlequin warning us that it was still in a state afrer the previous tenant moved out.

It was filthy but we understood the issue.

There was some damage to some areas and we outlined that we would want those to be repaired. There was also no shower installed. We advised that we would want a mixer/shower tap installing and that would be a deal-breaker.

A fortnight later they asked us if we would like to go for another viewing as they had made progress with work.
They then called us back as the keys were still with the builders and they could not get them that day.
This excuse continued for another 2 weeks as they also replaced the front door.
We finally arranged a new day and time. We arrived a few minutes early, they then rang to say that they could not make the time as once again the builder had not dropped off the keys. (I had stopped believing this lie, I just think they're incompetent). They arranged for an hour later.
We entered the new property and it was still filthy. The issue was though, they had painted the walls, while it was filthy, so they painted over the dirt. None of the damages had been repaired including a crumbling kitchen unit door.
When I mentioned the shower not yet installed Carly advised she didn't know anything about it and that I was best going to the office. I decided to do just that, on my way, another one of the Harlequin team called me and advised that she was just going to refund my application fee.
I agreed and feel like I dodged a bullet.
I feel sorry for that landlord as the house was still on the market by December.
They have a lot of properties on Right Move because the ones not listed with them go but they stay on the market because all locals know their reputation.
Incompetent, lazy, like to skip corners and scam tenants.
I found a much better property not for from the one above as that was the area I wanted.

Flash N.

We have had some great help and support from Harlequins as tenants - just moved out following buying our first house and was with them for two years. They were super responsive, friendly and ensured that we were well looked after. Trust then completely and if I ever needed to rent again would happily use. Thanks especially to Jodie and Jemma 🙂

Martin D.

I am a former tenant of Harlequin Property Services and right from the start found them to be extremely helpful , extremely courteous and extremely professional , i needed to find a property as soon as possible and within 4 days of contacting Harlequin i was moving in to a property which was a great help to my circumstances something which they understood and worked very hard to achieve.
Also when i had a problem with the hot water in my flat Harlequin contacted a plumber who came out the same day and i had hot water again that evening.
when i left the property i got my bond back straight away and i would not hesitate to use both Harlequin and their incredible staff again!!
Thank you Harlequin!

Mike F.

Renting with Harlequin has been a pleasure. The experience was completely hassle free and the nice girls at the office are always there to help.
Deposit was paid back in full no problem at all unlike other letting agents I have experienced in the past. There was a problem with the plumbing / bath at the property and that was solved on the same day.