Herne Post Office - Herne Bay

Herne Post Office: A Community Hub in Herne Bay

The Herne Post Office, located at Address: Herne St, Herne Bay CT6 7HQ, United Kingdom, stands as a vital service provider and local community hub. With a phone number of Phone: 1227374345 and a comprehensive website at postoffice.co.uk, this establishment offers a wide range of postal and financial services to residents and businesses in Herne Bay and surrounding areas.

Services Offered

The Herne Post Office provides an extensive suite of services, reflecting the evolving needs of its clientele. Its core offerings include:

• Post Office Services: Standard letter and parcel posting, special delivery services, postage meter supplies, and various postal services.
• Bank Services: A full bank branch providing access to cash handling, balance inquiries, and account management.
• Business Banking: Support for local businesses with services such as business accounts, mobile banking, and payment solutions.
• Courier Service: Facilitating rapid and reliable delivery of documents and packages.
• Mailing Services: Providing services like franking and addressing for businesses and individuals.
• Shipping Service: Offering convenient shipping options for both domestic and international destinations.

Key Features and Amenities

Customers consistently praise the Herne Post Office for its friendly staff and efficient service. The branch is designed to be accessible and welcoming, offering a comfortable environment for all visitors. Notable features include:

• In-store pick-up: Conveniently allows customers to collect parcels and other items ordered online.
• On-site services: Beyond postal and banking transactions, the branch often provides assistance with various official documents and services.
• Wheelchair-accessible car park: Ensuring accessibility for individuals with mobility needs.
• Payment Options: Accepts a variety of payment methods, including Credit cards, Debit cards, and NFC mobile payments, for added convenience.

Customer Feedback and Reputation

The Herne Post Office enjoys a strong reputation within the community, as evidenced by its impressive Average opinion: 4.8/5 rating on Google My Business. With 13 reviews, the feedback consistently highlights the exceptional service provided by the staff. Customers frequently mention the welcoming atmosphere, knowledgeable personnel, and dedication to providing a positive customer experience. Many express delight at the convenience of having a local post office that goes above and beyond to meet their needs. Several reviews specifically note the staff's willingness to assist with various tasks, ensuring that customers have everything they require. During challenging times, such as the COVID-19 pandemic, the branch was lauded for its continued operation and support, offering a vital service to the community. The comments frequently describe the post office as a ‘world class’ establishment, emphasizing the owners’ long-standing commitment to the area and their genuine care for their customers. The branch is frequently described as “the best shop in Herne Bay,” highlighting its importance as a local resource.

Contact Information and Location

The Herne Post Office is strategically located in the heart of Herne Bay, making it easily accessible to residents and visitors. Address: Herne St, Herne Bay CT6 7HQ, United Kingdom. For immediate assistance or to inquire about specific services, please contact them at Phone: 1227374345. You can also find detailed information and branch hours on their website: postoffice.co.uk. We encourage you to visit and experience the friendly and efficient service that the Herne Post Office has to offer.

👍 Reviews of Herne Post Office

Rob

5/5

World class known the owners for quite few yrs very welcoming great banter best shop in herne bay

Ozzy S.

5/5

Kind staff, good customer service

SJ E.

5/5

Brilliant service , always friendly and polite , take the time to serve you and make sure you have everything you need. Go out of there way to give you a good experience. Thankyou. 👏👏👏👏👏👏👏👏👏👏👏

Ruth C.

5/5

Brilliant shop, have a wide range of stock, and lovely people, can't do enough for you. They were an absolute godsend during lockdown! I am continuing to use them regularly rather than go into town.

K H.

5/5

What a lovely place. Always feel welcome. Staff friendly and easy to chat to. And if you request a item they will try to get it in for you pretty quickly too.

Steven H.

5/5

Lovely family run business. Always nice to talk to. Nice to run in for things you need before the big shop

Lydia B.

5/5

Friendly people, great stock, lovely atmosphere. Would definitely recommend

Julia 3.

5/5

The post office is only open till 7pm not 8pm as advertised on Google. The shop stays open till 8pm.