Hillsound - Hampton

Hillsound: A Comprehensive Guide

Hillsound is a highly regarded musical instrument and music-related services provider located at 24-26 High St, Hampton Hill, Hampton TW12 1PD, United Kingdom. With a strong reputation built over time, Hillsound caters to a wide range of musical needs, offering a comprehensive suite of services and a diverse selection of instruments and accessories. The company’s phone number is 2089777788, and their website, hillsounduk.com, provides further details and allows customers to browse their offerings online. They are a dedicated music store, guitar instructor, and a vital hub for instrument maintenance and sales.

Specialties and Services Offered

Hillsound distinguishes itself through its multifaceted approach to the musical community. It functions as a robust musical instrument store, stocking a varied inventory of instruments including guitars, pianos, and a selection of other instruments to suit various skill levels and musical genres. Beyond retail, Hillsound provides specialized services such as guitar instructor sessions, catering to beginners and experienced players alike. Furthermore, they operate a dedicated musical instrument repair shop, ensuring instruments remain in optimal playing condition. This shop is particularly renowned for its expertise in complex repairs, as evidenced by customer feedback highlighting their ability to handle intricate issues like truss rod problems. They also offer services for piano instructor sessions, expanding their educational offerings. The store's commitment to comprehensive musical support is further underscored by their designation as a music instructor and a specialist in musical instrument store.

Convenience and Accessibility

Hillsound prioritizes customer convenience, offering several practical options for acquiring their services and products. Kerbside pickup is available, simplifying the process for customers who prefer to collect their purchases directly from the store. Delivery services are also provided, extending their reach beyond the local area. For those who prefer the immediacy of in-store shopping, in-store pick-up and in-store shopping are readily available. Recognizing the demands of a busy schedule, Hillsound offers same-day delivery for certain items, ensuring prompt service. A quick visit is easily facilitated, and customers can utilize credit cards, debit cards, and secure NFC mobile payments for seamless transactions. The store’s focus on customer experience is apparent in its diverse payment options.

Customer Feedback and Reputation

Hillsound consistently receives positive feedback from its clientele, as reflected in its impressive 133 reviews on Google My Business. The average opinion is a solid 4.7 out of 5, demonstrating a high level of customer satisfaction. Many customers commend the store’s knowledgeable staff and the quality of their services. Specifically, testimonials frequently highlight the exceptional expertise of their instrument repair technicians, with one customer describing a transformative experience involving a complex truss rod issue on their Yamaha TRBX174 Bass guitar. The repair team’s ability to resolve this intricate problem, including neck curvature and string replacement, is consistently praised. The opinions suggest a strong commitment to customer service and technical proficiency. The store’s reputation is built on trust and a dedication to providing top-tier musical solutions.

Key Information & Contact Details

• Address: 24-26 High St, Hampton Hill, Hampton TW12 1PD, United Kingdom
• Phone: 2089777788
• Website: hillsounduk.com

In essence, Hillsound represents a valuable resource for musicians of all levels, offering a combination of retail sales, expert instruction, and reliable instrument repair services. Their commitment to customer satisfaction and operational convenience solidifies their position as a leading musical destination in the Hampton Hill area.

👍 Reviews of Hillsound

Ashan K.

5/5

The best place in London for guitar repairs. I was about to dispose my Yamaha TRBX174 Bass guitar, thinking that it could not be repaired due to an issue with the truss rod. Luckily, I found this amazing place. The team managed to sort out the complicated issue. The neck was curved so that the strings were touching the fretboard. Now, it has been resolved perfectly and replaced with new Bass strings. WONDERFUL SERVICE 😍

Irene W.

5/5

Great price and professional service! I brought my flute to Hillsound for repairs and had a fantastic experience. The staff were extremely friendly and helpful. Highly recommended!

Rose D.

5/5

Great guitar shop. Super helpful staff with smiles and knowledge about every product in stock. New strings on my cherished guitar today and the recommended product and workmanship is highly professional.

William R.

5/5

I bought possibly the best guitar I've ever owned from Hillsound, a Hils headless guitar with tremalo. I'm blown away by the quality and playability of this instrument. It's a lot of fun to play.

Leonard the owner was very reasonable with his pricing and his staff were really friendly.

I'd definitely recommend a trip to this guitar store, especially if you're in the area.

Mehran K.

5/5

I have had singing lessons there, excellent teacher. I have seen surprisingly good instruments there among their entry level models too. Really worth popping in for a good find, even for a more expensive guitar.

Kerry P. B.

5/5

Friendly, professional, experts and genuinely passionate about music. I have been a customer for many years buying both my ( now teenage) boys a variety of instruments from clarinets to electric guitars and amps and ALWAYS received incredibly personal professional advice and help. The team have also repaired instruments for me which they do efficiently and carefully.
Cannot recommend highly enough and would never go anywhere else . Thank you !

Annabel W.

5/5

Always really helpful staff. I went in recently hoping to fix a broken pickup. They found the problem and after cleaning the inside of my guitar it was working again within 10 minutes. I highly recommend!

Emma P.

5/5

Refurbished my daughters clarinet in time for her exam, excellent customer service.

L N.

5/5

Fantastic place. They’ve supported my son for 3 years with all sorts of guitar issues from fixing broken amps to new strings and cables. The guys here a so knowledgeable and friendly. I highly recommend

Charles H.

5/5

Took my guitar in to be repaired and was greeted by very welcoming and friendly staff.

The input jack on my Gibson wasn’t coming through and after taking it to them, it turned out all that it needed was a small repair with the electronics. The gentleman who served me didn’t charge for the repair.

In a day and age where everything is charged up the yin yang, to have a small token of kindness like that deeply appreciated!

I bought some other essentials and left very happy. What a place! Five stars from me! 😁

Sambal S.

5/5

Took my alto sax in for a long-overdue service (40 years+) and had it overhauled by Leonard. When I got the old pads back I finally understood why the low Bb was so difficult to play! Hillsound lent me a sax for the duration of the repair at a very reasonable price. Would thoroughly recommend. A*

Ashan K.

5/5

The best place in London for guitar repairs. I was about to dispose my Yamaha TRBX174 Bass guitar, thinking that it could not be repaired due to an issue with the truss rod. Luckily, I found this amazing place. The team managed to sort out the complicated issue. The neck was curved so that the strings were touching the fretboard. Now, it has been resolved perfectly and replaced with new Bass strings. WONDERFUL SERVICE 😍

Irene W.

5/5

Great price and professional service! I brought my flute to Hillsound for repairs and had a fantastic experience. The staff were extremely friendly and helpful. Highly recommended!