Hitchin Post Office - Hitchin

Address: 39 Bucklersbury, Hitchin SG5 1BQ.
Phone: 01462423066.
Website: postoffice.co.uk
Specialties: Post Office, Bank, Business banking service, Courier service, Post Office/Courier, Shipping and postal service, Shipping service.
Other points of interest: Delivery, On-site services, Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 70 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Hitchin Post Office

☎️01462423066

⏰ Open Hours of Hitchin Post Office

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: 9 am–5 pm
Sunday: Closed

Hitchin Post Office: A Comprehensive Overview

The Hitchin Post Office, located at 39 Bucklersbury, Hitchin SG5 1BQ, is a well-established and versatile service provider situated in the heart of Hitchin. With a wide range of services catering to both personal and business needs, this post office stands out as the go-to destination for all your postal, banking, and shipping requirements.

Key Features and Services

Specialties: The Hitchin Post Office specializes in providing a diverse array of services, including post office, bank, business banking, courier services, and shipping solutions. Their expertise in these areas is matched by their dedication to customer satisfaction, ensuring that every client receives the attention and assistance they need.

Accessibility and Convenience

Other Points of Interest: The post office is committed to making their services accessible to all. They offer wheelchair-friendly entrance, on-site services, and a range of payment options, including debit cards and NFC mobile payments. This ensures that customers can easily access their services without any hassle.

Testimonials and Reviews

The Hitchin Post Office has garnered a respectable number of reviews on Google My Business, with an average rating of 3.1/5. Customers have praised the staff for their politeness and efficiency, highlighting Helen's exceptional service as an example. This demonstrates the post office's commitment to providing high-quality service to its clients.

One satisfied customer mentioned, "Went in the post office today and was served by Helen, very polite and engaging, and nothing was too much trouble. She provided me with the information I needed to know, excellent service."

Contact Information and Website

For those seeking to learn more about the Hitchin Post Office or require assistance with their postal, banking, or shipping needs, the following contact information is available:

Address: 39 Bucklersbury, Hitchin SG5 1BQ.

Phone: 01462423066.

Website: postoffice.co.uk.

Final Recommendation

👍 Reviews of Hitchin Post Office

Micky S.

5/5

Went in the post office today and was served by Helen,very polite and engaging and nothing was too much trouble and gave me the information i needed to know,excellent service.

Trish B.

5/5

15/5/2024 10.10am
I found out recently that my bank (Barclays) no longer offers a money exchange service. So today I went to Hitchin Post office today to exchange some dollars to sterling and I was delighted to find how easy the process was. The lady who served me (Steph) took the money - it was counted in seconds and was able to make the exchange directly to my Barclay bank account through my card. I wasn't required to show identification which I had brought with me. The whole encounter took less than 3 minutes and there was no queue either which was a bonus. I just wanted to thank Steph for making it such a simple experience when I was expecting something much more complicated.
Thank you Steph for your service

Sand J.

1/5

INCOMPETENT STAFF. Do not go here if you need a Driving License or Passport if you have hair loss due to CANCER or ALOPECIA. They will NOT enter on the system that you have cancer or alopecia so even through you have paid EXTRA for them to do the paperwork on line ( and asked them 3 times) and take a photo. Your application will be rejected by the DVLA and they will write to saying it has been rejected unless you have a medical reason or religious reason. You then have to re fill in a form and Declaration and send to the DVLA or Government AGAIN !!!! All because the Post office staff refuse to help you. Dont waste your money or TIME !!!

Andrew C.

1/5

Sending a parcel shouldn’t be this painful!
Staff need serious retraining in both customer care and the tech they use.
I have now paid three times to send a parcel for next day delivery and it is currently lost in the system after being returned to me twice.
Incorrect labels being printed. Labels printed upside down with barcode unreadable.
I don’t know how to get a refund - they don’t make this easy although happy to keep taking my money.
If you really need to get something sent urgently for guaranteed delivery - DO NOT USE these guys!

B C.

1/5

Never left a bad review anywhere previously, however after the experience I had at this Post Office I feel compelled to do so. Purely as I don't want anyone else to feel the same way as i did. The Customer service from the ladies working in the Post office (dealing with parcels etc) is sadly appalling. I requested help with returning something, had some issues in doing so (not their fault) however, when I proceeded to ask for some support on what to do next, I was met with pure rudeness. Some extra training is needed in this department, we're all human. It doesn't cost a penny to be nice.

Victoria D.

5/5

I've visited twice recently, once on a Monday and once on a Friday. Queues move quickly, the attendants are polite, service is swift, and two errands I thought would take half the day (I usually go to my local post office in Letchworth) took minutes. Worth the short drive over to Hitchin every time.

Robert F.

5/5

Passport renewal service - The whole process was quick and painless, Becky was pleasant, helpful (and completed all the paperwork for us :-). Would recommend this service at the Hitchin post office, when your passport next needs renewing :-))

Sue H.

5/5

On 13.5.24 at 10.38am we were served by a friendly Stephanie. We wanted to renew our passports. She made eye contact, was very informative, offered a great service with a smile.