HSBC Bury Street Edmunds - Bury Saint Edmunds

HSBC Bury Street Edmunds, located at Address: 54 Abbeygate St, Bury Saint Edmunds IP33 1LJ, United Kingdom, is a reputable bank that offers a range of financial services. The bank can be contacted at Phone: 3457404404.

The bank specializes in various areas, including Bank, Business banking service, Financial institution, Investment bank, Savings bank. It provides language assistance, wheelchair-accessible entrance, seating, and toilet, making it an inclusive and friendly space for all customers. The bank is also designated as an LGBTQ+ friendly and transgender safe space.

HSBC Bury Street Edmunds has received numerous positive reviews from its customers, with many praising the professional and friendly staff. One customer commented, "I have visited many Branches of this Bank and have always been impressed by the very professional and friendly staff who have always dealt with my requests for help. Yesterdsy at the Bury St. Edmunds Branch it was repeated again. Thank you from a 77-year-old long-term customer."

With an average opinion of 3.3/5 based on 26 reviews on Google My Business, HSBC Bury Street Edmunds has proven to be a reliable and trustworthy bank for many customers. The bank's website, hsbc.co.uk, provides further information and resources for those interested in learning more about the bank's services.

Characteristics

HSBC Bury Street Edmunds offers a variety of financial services, including business banking, investments, and savings. The bank's professional and friendly staff are dedicated to providing excellent customer service and assistance, making it an ideal choice for those seeking a reliable and trustworthy bank.

Ubication

The bank is located in the heart of Bury Saint Edmunds, making it easily accessible for customers. The bank's wheelchair-accessible entrance, seating, and toilet make it an inclusive space for all customers, regardless of their abilities.

Recommendation

If you're looking for a reliable and trustworthy bank that offers a range of financial services, HSBC Bury Street Edmunds is an excellent choice. With its professional and friendly staff, wheelchair-accessible facilities, and inclusive atmosphere, the bank is dedicated to providing excellent customer service. We recommend visiting the bank's website, hsbc.co.uk, for more information on the bank's services.

👍 Reviews of HSBC Bury Street Edmunds

Neville Boneham

5/5

I have visited many Branches of this Bank and have always been impressed by the very professional and friendly staff who have always dealt with my requests for help.Yesterdsy at the Bury St. Edmunds Branch it was repeated again.Thank you from a 77 year old long term customer.

Franca Smith

5/5

Myself and my sister visited HSBC Bury St Edmunds two weeks ago so that my sister could open a bank account having recently returned to the uk! Having completed all the forms we were told to wait for a confirmation email and account details in the post … over a week later .. nothing! My husband called into the branch to check on status and was told account was open and that info would be sent and confirmation email sent .. again nothing! So today we called in again and thank god Thomas Cox was working … within 30 mins account opened, money paid in, online banking sorted … Thank you Thomas .. you are a credit to the branch!!

Ewa Krzyzanowska

5/5

Yesterday on 5.06.24 I was served by a lady who helped me a lot. She was very nice and professional. Online bank employees are very rude and unhelpful.

Jason Creighton

1/5

They don't take cash! Staff were clueless about anyother
branch take did.

Buffy Wall

1/5

I have been a customer of HSBC (Midland Bank) for over 50 years and have ALWAYS received excellent service, both online and in every branch I ever visited. However what I experience by ALL three female members of staff on the 20th Sept, was appalling! Thoroughly unhelpful, totally lacking in relevant knowledge, disrespectful and even quite insulting, from what appeared to be the more senior member of staff! This specific branch simply isn’t worth keeping open! It’s a disgrace to HSBC!

Toby Cumberbatch

5/5

Seeing all the bad reviews of this bank prompts me to share my experience. About a year ago I opened an account at this bank. The staff couldn’t have been more courteous and helpful.

cody blevo

1/5

I tried to use the cash machine outside the facility today. The machine ate my debit card without letting me attempt my PIN number. I had to wait for the bank to open and when it did I walked in and spoke to a representative. The employee at HSBC told me that the machine probably ate it because my card was flagged for some reason and that I should contact my bank. The employee also reported that more than likely I would not be able to get my debit card back. I called USAA and spoke with them and they reported that my card was active and had no issues. When speaking with the employee again She told me that regardless of my situation I would not be getting my debit card back. Their machine malfunctioned on me and now I don’t have a debit card until my bank can send me another. Don’t use any atm with this bank. The risk of the inconvenience and poor customer service I had to endure is not worth it.

Peter Ibbotson

5/5

Stephen (manager) helped my Dad and I today with a few banking queries. He was so kind and helpful - really made such a difference. Thank you!