HSBC Ripon - Ripon

HSBC Ripon: A Comprehensive Overview

Located at 34 Westgate, North Yorkshire, Ripon HG4 2BL, United Kingdom, HSBC Ripon is a prominent branch of the renowned HSBC bank network. With a telephone number of 3457404404 and a website linked to the main HSBC site for branch information, this branch offers a range of banking and financial services to its customers.

The branch specializes in providing business banking services, making it a go-to place for entrepreneurs and small business owners in the area. Additionally, HSBC Ripon offers standard banking services, such as savings accounts and investments, ensuring that all customers' financial needs are met.

Accessibility and Convenience

HSBC Ripon is committed to ensuring that all customers can access its services with ease. The branch offers language assistance to cater to non-English speakers and has made its entrance and seating areas wheelchair-accessible. Furthermore, the branch features a wheelchair-accessible car park and toilet, making it a friendly environment for those with mobility issues.

The branch also provides cash advance services, which can be a lifesaver in emergency situations. Additionally, the branch is known for being LGBTQ+ friendly and a transgender safe space, ensuring that all customers, regardless of their sexual orientation or gender identity, feel welcome and accepted.

Customer Reviews and Opinions

HSBC Ripon has received 6 reviews on Google My Business, with an impressive average rating of 4/5 stars. Customers frequently praise the friendly and helpful staff, who are said to go above and beyond to assist clients with their financial needs. The branch's dedication to customer service is evident in these reviews, with many customers expressing their satisfaction with the level of care and attention they receive.

However, some negative feedback has been received regarding the branch's opening hours, which are cited as being too short. Additionally, some customers have suggested that the branch could benefit from having an additional cash machine to cater to the needs of the local community.

In conclusion, HSBC Ripon is a reliable and customer-focused branch that offers a range of banking services, including business banking, savings accounts, and investments. With its commitment to accessibility and a welcoming environment for all customers, it is easy to see why the branch has received such positive feedback. While there is room for improvement in terms of opening hours and the provision of additional cash machines, HSBC Ripon remains a valuable resource for the local community.

👍 Reviews of HSBC Ripon

David P.

1/5

Just dashed in to beat the usual ridiculously early 3.30pm closure. Only today it's 2.00pm. You must all be exhausted after that four
and a half hours at the coalface. Thanks HSBC. Enjoy the pub!

Mel C.

5/5

Great, friendly and very helpful staff. Always go above and beyond. Highly recommend. Only negative is the ridiculously short opening hours

jasmine C.

5/5

Lovely friendly staff in here. But it needs another cash machine in this branch. Ripon is a city after all

Alexander H.

3/5

It's okay, but personally I don't really like all the familiarity from the staff. I know that makes me sound like an anti-social cuss, but i think I prefer banks to be slightly dark and foreboding.

Stewart R.

5/5

Great staff hope they dont close this branch

matthew T.

5/5

Had a massive issue with my mobile banking less than ten minutes later I'm walking out happy and sorted thanks HSBC especially Sarah on the counter your a diamond!