HSBC Stevenage - Stevenage

Denise G.

We were welcomed by Kainaz Koli at the brach. She was super kind and knowledgeable. She resolved one of the issues I had with my current account and right before our travels!! - so grateful that she took care of this for me and my husband. She even followed up via email later on. Thanks Kainaz 🙏 Excellent service and communication ⭐️⭐️⭐️⭐️⭐️

Ana P.

I had an amazing experience here thanks to Kainaz Koli. She was incredibly helpful, going above and beyond to help me. She even recommended a few other accounts I could open which helped me to improve my interest rates. I couldn’t recommend her service enough, she is a lovely person and deserves recognition for her incredible work.

Jerry C.

I had the pleasure to be supported by Kainaz Koli regarding a fraud case in my account. She is professional and patient in sorting out customers’ inquiries, and has made her best effort to reach out for resources to help customers.

mark P.

Visited the Stevenage branch with no appt. to set up a non-resident account. Was helped by Kainaz Koll. She went through the 90 minute process like a true pro and was very amiable, helpful, knowledgeable, respectful and confident throughout.

After previously trying several other 'high street' banks in the neighbourhood (manned by disinterested children, it seemed to me, who had no idea how to set up the account type I wanted), it was very refreshing to be treated like a valued customer by a grown up professional who responds to clients' needs.

Highly recommended.

Ahmed K.

I recently visited the HSBC branch in Stevenage and had an exceptional experience, thanks to Boryana Boneva. From the moment I walked in, Boryana greeted me with a warm and professional demeanor, making me feel valued as a customer.

I needed assistance with understanding some financial products and services, and Boryana took the time to thoroughly explain everything in a clear and concise manner. She patiently walked me through all the information I needed, ensuring I fully understood my options before making any decisions. Her knowledge and expertise were evident, and she went above and beyond to address all my questions and concerns.

What stood out most was Boryana's genuine willingness to help and her ability to make complex information easy to grasp. Her friendly and approachable attitude made the entire process stress-free and enjoyable.

I highly recommend the HSBC Stevenage branch, especially if you have the opportunity to work with Boryana Boneva. She is a true asset to the team, and her dedication to customer service is outstanding. Thank you, Boryana, for your exceptional support!

5/5 stars! ⭐⭐⭐⭐⭐

Angel S.

Recently I have visited HSBC bank Stevenage location and would like to thank @Kainaz Koli for her outstanding customer service provide by her. Her great service makes me feel that she care about developing a long term relationship with HSBC bank. She is very much friendly and caring about customer needs.
Keep up the good work 👍👍.

Bhuvi S. V.

Kainaz Koli's exceptional customer service made setting up my bank account a seamless and stress-free experience. Her professionalism, attentiveness, and willingness to assist every step of the way truly stood out. She went above and beyond to ensure everything was in order, answering all my questions with patience and clarity. I'm grateful for her outstanding support!

Niroop R.

I had the pleasure of speaking with Kainaz Koli, and I must say, her explanation of the various account benefits was outstanding. She took the time to thoroughly walk me through the details of the Global Account, Savings Account, Bonus Savings Account, as well as the US Visa letter and statement, making everything clear and easy to understand. Kainaz’s ability to simplify complex financial concepts while maintaining professionalism and approachability was greatly appreciated. Her thoroughness and support have given me a much clearer understanding of these services, and I am truly grateful for her assistance