Independent James - London

Korede S.

I've personally used their services three times over the past 5 years and have also recommended them to friends and family, the experience is always exceptional.

From the very beginning, the team go above and beyond to make the mortgage process as smooth and stress-free as possible. They hold your hand every step of the way, proactively search for the best rates, and are always quick to respond to all questions with expert advice and clear explanations.

What truly sets Independent James apart is how personal the service feels, they genuinely care about helping you succeed.

Huge thank you to Oliver, Raul, Lorna, Ronnie and the entire team at Independent James for your outstanding service and continued support. You’ve made every stage of mine and my families journey a positive one and I’ll continue to recommend you to anyone looking for a mortgage!

Dare M. A.

I cannot recommend Independent James highly enough for anyone looking for a mortgage broker who genuinely cares about their clients. From start to finish, they made what could have been a stressful house purchase feel remarkably straightforward.
What impressed us most was how proactive they were throughout the entire process, rather than waiting for us to chase them up, Tom and Daniel were always one step ahead, keeping us informed at every stage and anticipating potential hurdles before they could become problems. They were very responsive, whenever we had questions or concerns, they were always reachable and never made us feel like we were being a bother. They actually did puy Us first.

Beyond the mortgage itself, Independent James went above and beyond by recommending solicitors who turned out to be absolutely brilliant. It's very clear they've built strong relationships with reliable professionals, which made our entire house buying experience so much smoother. We felt confident knowing we were working with people they trusted. Their insurance team deserves a special mention as well. They were thorough, knowledgeable, and made sure we had everything properly covered without any unnecessary pressure or overselling. The whole procesa felt genuinely joined up.

If you're looking for a mortgage broker who combines expertise with genuine customer service, Independent James should be your first port of call. They turned what we'd expected to be a complicated and difficult process into something we actually felt in control of.

Five stars without hesitation.

Maeve B.

We were recommended Independent James by friends who are both freelance. We couldn't have asked for a better service- everything was clearly explained to us, communication was excellent and most importantly, they got us a good mortgage.

Tom and Dan were helpful, reassuring and always on the end of the phone when we had any queries. Will be recommending them to all my friends!

Laura

A friend recommended we use Independent James to help purchase our new home and I am so pleased that we did. They were honestly the only part of the process that wasn't stressful. Oliver and Raul were so helpful, responsive and most importantly really clear in their explanations and dedicated to finding the best mortgage deal based on our circumstances. We so appreciate them and will be going back to them when our mortgage needs renewing. Plus, they sent us a new home card to our new address - so sweet! Thanks so much.

Paul F.

I have been trusting Tom, Dan and the team and Independent James with my mortgage requirements over the course of many years and multiple properties.

Over the years they have helped with both residential & BTL mortgages and more recently with a slightly more complex / bespoke requirement, they always find me the best option and benchmark it against the market in an efficient manner.

The team have also provided valuable advice and guidance in other areas along the way and the wider team have helped with general insurance and protection matters.

I would highly recommend them and wouldn't look anywhere else myself.

Agatha C.

Fantastic team of Advisers. Tom & Dan were professional, knowledgeable and so patient all throughout my process. I cam across them through a recommendation from a friend and she did not steer me wrong.

The property purchase process can be so daunting and stressful at times and they did their best to guide and educate me throughout.

Don't think twice - reach out and you'll see for yourselves!

(this definitely sounds like an ad...but they're just that good.)

Lauren M.

As a first-time buyer, I’m grateful for the outstanding support I received from Tom Costelloe and Daniel Lamb. They guided me through every step of the process with patience, clarity, and genuine care. Their advice was spot-on, and they made a complex journey feel simple. Highly recommend to anyone navigating their first property purchase!

Katherine M.

My husband and I used Independent James when purchasing our first home. Friends of ours suggested that a mortgage advisor wasn't worth the money, but we decided to go with one since it was our first time buying. We're incredibly glad we did. Tom and Dan were a fantastic help during the process, and we feel that the cost was incredibly reasonable for all the help they offered and the headaches we avoided.

They were quick to reply, always happy to answer questions, helped us navigate mortgages, source a solicitor, and more. We also worked with Lorna at Independent James to find the right insurance coverage for us and she was seriously great. There wasn't a moment during the whole process that felt like we were on our own.

We also appreciate that we'll get help in the future when remortgaging. So, we'd highly recommend Independent James as well as Tom, Dan, and Lorna.