Key Currency Limited - Truro

Address: Suite 1, Key Currency Limited, CMA House, Newham Rd, Truro TR1 2SU, United Kingdom.
Phone: 1872487500.
Website: keycurrency.co.uk
Specialties: Money transfer service, Currency exchange service, Finance broker.
Other points of interest: Wheelchair-accessible entrance.
Opinions: This company has 176 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of Key Currency Limited

Key Currency Limited Suite 1, Key Currency Limited, CMA House, Newham Rd, Truro TR1 2SU, United Kingdom

☎️1872487500

⏰ Open Hours of Key Currency Limited

Monday: 8:30 am–5:30 pm
Tuesday: 8:30 am–5:30 pm
Wednesday: 8:30 am–5:30 pm
Thursday: 8:30 am–5:30 pm
Friday: 8:30 am–5:30 pm
Saturday: 9 am–12 pm
Sunday: Closed

Key Currency Limited stands out as a reliable financial service provider based in Truro, Cornwall, offering specialized services tailored to meet the diverse needs of individuals and businesses. Located at Suite 1, Key Currency Limited, CMA House, Newham Rd, Truro TR1 2SU, the company has established itself as a key player in the financial sector, particularly focusing on international transactions and currency management. Their presence in the United Kingdom provides clients with a trustworthy platform to handle money transfers and currency exchanges efficiently.

Services Provided

Key Currency Limited offers a range of financial services designed to simplify complex monetary operations for their clients. Among their primary offerings are:

Money Transfer Service: This service allows clients to send funds internationally with ease, ensuring secure and timely delivery. Ideal for individuals requiring cross-border payments, such as family remittances or business transactions, this service emphasizes reliability and competitive exchange rates.
Currency Exchange Service: Clients can avail themselves of competitive exchange rates when converting currencies. This service is particularly beneficial for travelers, importers, exporters, or anyone dealing with multiple currencies in their financial activities.
Finance Broker: As a finance broker, Key Currency Limited facilitates access to various financial products and solutions. They act as intermediaries between clients and financial institutions, helping clients secure the best possible terms for loans, mortgages, or other financial services.

Location and Accessibility

Nestled in the heart of Truro, Cornwall, Key Currency Limited benefits from its strategic location within the UK, making it easily accessible to both local and international clients. The physical address, Suite 1, Key Currency Limited, CMA House, Newham Rd, Truro TR1 2SU, serves as their base for face-to-face interactions, providing clients with an opportunity to engage directly with their team. For those who prefer remote communication, the company is readily available via telephone at 1872487500 or through their official website, keycurrency.co.uk.

Reputation and Client Feedback

The reputation of Key Currency Limited is significantly bolstered by the positive feedback received from their clients. With 176 reviews on Google My Business, the company demonstrates a strong commitment to customer satisfaction. The average rating of 4.6 out of 5 underscores their consistent performance in delivering high-quality services. Clients frequently commend their professionalism, efficiency, and the clarity with which they explain complex financial processes.

Accessibility Features

Key Currency Limited is committed to ensuring that all clients, regardless of physical ability, can access their services seamlessly. The premises feature a wheelchair-accessible entrance, allowing individuals with mobility challenges to visit the office comfortably. This thoughtful consideration reflects the company's dedication to inclusivity and accessibility in their customer service approach.

Recommendations for Potential Clients

For individuals or businesses seeking reliable financial services, Key Currency Limited presents a compelling option. Their expertise in handling money transfers and currency exchanges, coupled with their role as a finance broker, makes them a versatile choice for various financial needs. Potential clients are encouraged to explore their website for detailed service offerings or contact them directly to discuss specific requirements. The company's responsive customer service and positive client reviews further recommend them as a trustworthy partner in financial management.

👍 Reviews of Key Currency Limited

Paul F.

5/5

I just wanted to share my experience dealing with key currency. From initial contact by telephone with them speaking to Owen Wiles I was very impressed how professional he was. He was able to answer all of my questions without hesitation and any confusion. I felt at total ease with using this company. I even had the chance to speak to the director of the company and I can honestly say he is such a honest genuine guy which goes a long way in my book. They offer the best rates in the marketplace in my opinion. I highly recommend anybody using them for currency transfers because they have everything covered to suit your needs thank you to all at key currencies I will use you again in the future.

Susan M.

5/5

Even though it was a few years ago that I used key currency I was treated like a valued customer.. the transfer was smooth and painless. The staff were helpful and changed my details swiftly and efficiently. Excellent service. I would recommend Key Currency as I have used other currency services that didn’t cut muster.

Angela O. C.

1/5

If I could give a zero rating i would!

Beware, Key Currency Limited " KCL" hide their commission rates in fx rates and refuse to confirm commission taken. I found KCL help themselves to extortionate commission; I was robbed and so were others if you read the negative reviews on here/Trust Pilot which are the reviews I believe you should trust. However, I have seen a number of negative reviews about KCL have disappeared from Trust Pilot! and I have seen that this scam is ongoing. Also many of the positive reviews in my opinion are questionable. I would guess negative reviews on Google are also disappearing. I therefore personally would not believe the Key Currency star rating;

KCL have the cheek to promote their services as "transparent" on their website when they are anything but transparent.

Following proceeds from the sale of a property in Ireland, I unfortunately did a very large Euro- GBP fx deal with KCL.

30 mins after the Fx deal was done,
I discovered the FX rate KCL gave me was hugely less favourable than competitors even banks! due to the
extortionate commission they unfairly helped themselves to!!. I therefore lost a lot of money. KCL did not offer to reverse the fx deal even though I made it abundantly clear over and over again that I was very unhappy with the fx rate (brought down by their enormous commission deduction) and there was no fluctuations in the market the following day.

I found KCL's only interest was the commission! They did not treat me fairly as a customer and as a result I lost a lot of money and according to the negative reviews so have others.

KCL offered a settlement of £2,200 which is derisory as they cheated me out of a lot more money due to extortionate commission. They also added a caveat that I remove my current online reviews and not upload any future reviews.
I turned down their offer! I have a moral obligation to warn others.

Please be careful and read the negative reviews.

In general FX brokers are regulated by the FCA.However, and unfortunately, commission is not regulated by the FCA. This needs to change! In addition the disclosure of commission should be made mandatory!

Contact your MP and ask he/she to lobby government for commission to be regulated by the FCA and for the disclosure of commission to become mandatory prior to an fx deal being agreed.

This will stop dishonest FX brokers ripping customers off with extortionate commission and muddying the waters for fx brokers who treat customers fairly.

DO NOT DO AN FX DEAL WITH THIS COMPANY UNLESS YOU RECEIVE CONFIRMATION OF COMMISSION IN WRITING BEFOREHAND. HOWEVER MY STRONG ADVICE IS THAT YOU GO ELSEWHERE AS I FOUND KCL TO BE COMPLETELY UNTRUSTWORTHY.

Julien D.

5/5

I dealt with Kieran W. on 2 occasions this year for 2 transactions. Kieran was top -notch in his approach to dealing with me as his client, even when on the 2nd occasion, my deal was for a fairly small amount, Kieran was still dedicated to my query and treated me with the highest regard, I was so impressed.

He has been highly responsive, courteous, helpful beyond means and really is an expert. I highly recommend Key Currency on the basis on the excellent service Kieran W. gave me. If you want reassuring, reliable and efficient service, look no further.
All staff manning the phones I noted were also extremely polite, with impeccable phone manner and friendly professionals.
Thank you Kieran!

Andy C.

5/5

We've been dealing with Rob Garner and Key Currency for a few years now for our overseas transfers. Service has always been attentive and efficient, rates have always been excellent and any advice we wanted has been very forthcoming.
10/10 fully recommended.

Alasdair D.

5/5

Excellent company with good rates. I’ve used them 3 times now to transfer U.K. funds to my account in Australia. Time difference can be challenging, but Kieran Wiles is an early riser & quick to respond to requests for the rate & initiate the transfer.

Anthony N. L.

5/5

I have been dealing by phone and online with Owen Wiles of Key Currency for over two and a half years for the regular purchase of Euros. Over the 17 transactions that I have made during that time, I have, without fail, always received a helpful, friendly and efficient service with highly competitive exchange rates. My purchase of Euros is sent to an overseas account and my arrangements have always been efficiently completed within 24 hours of reaching verbal agreement. I have also appreciated the regular bulletins regarding market movement and fluctuations, which have been communicated to me by email. I am very happy and confident to recommend Key Currency and Owen Wiles for the purchase of foreign currency; they offer reliable, efficient and most helpful service.

Aly S.

5/5

Exceptional service & fantastic staff!

Exceptional service! I have been using Key Currency for a few months now and I really wish I had known them years ago. In my opinion, they offer a bespoke service. I am in contact with two people who are super reactive, professional and efficient. Thanks to them I am saving a lot of money transferring funds between my french bank account and an my US bank account. I have recommended them to all of my family & friends.