Motorclaimguru Ltd - Bury

Jason Barker

I have been dealing with motor insurance claims teams and engineers for over twenty years. In that time, I have seen it all!
Trust me, dealing with insurers can be a mine field. This is why we decided to spend some time with Tim Kelly. After a couple of days training with Tim, we have a greater understanding of what our customers are legally entitled to. And a far better success rate when it comes to getting the best result for our customers.

I would advise anyone dealing with insurers, and insurance engineers to invest some time and money with Motor Claim Guru.

Diane

I was looking for an expert witness for a small claims court case after a garage damaged my handbrake. Having contacted everyone listed as an expert witness in the North West I can say that Tim was the only person I would have trusted with the job. He's knowledgeable, gives in depth replies, clearly knows his stuff and above all is honest. He gave a brilliant perspective and has gone above and beyond to provide information. Thanks Tim.

Khadijah S

I found myself in a quite complicated situation with Hastings after my car was involved in a non-fault accident. The body shop they selected for the repairs did a terrible job, and even after reporting it and sending the car back, the post-repair condition was even worse. I filed three formal complaints with Hastings, but all I received was an insulting £40 compensation cheque, which I refused.

Then Tim stepped in, and I can’t express how grateful I am for his help. He took the time to thoroughly explain everything before starting the negotiation process with my insurers and kept me informed at every stage. The entire process was transparent and clear. Although we encountered a hurdle at one point, I trusted Tim completely, and I’m so glad I did. The insurance payout he secured was far beyond anything I could have achieved on my own, and they also provided a fair compensation amount. It’s such a relief to have this resolved. If I could give you 10 stars on Google, I would. You’re amazing at what you do, and I can’t thank you enough for your help.

kelly Stevens

Tim had been assisting me for some time with a very complex and sad matter regarding an RTC. His knowledge in the industry is first class and his approach to the complaint with the insurers led to a change in the salvage value for the better. I wish I had used him before it got to the stage it did. With hindsight I should have done this. Thank you so much again Tim. Would highly recommend.

Lizzie ling-smith

Tim Kelly was a massive help after I found myself in a awful situation when my car insurer advised me they were ‘cancelling’ my policy. Because they had advised me they were cancelling my insurance due to me misinforming them (which was not the case) I then had to find new Car Insurance and declare that I had had a policy cancelled, which doubled my price. Due to the situation I found myself in, Tim agreed to take my case PRO BONO which was unbelievably kind.
Thanks to Tim getting involved and laising with the complaints department on my behalf he was able to get them to agree or admit in writing that my insurance policy had not been cancelled and therefore I didn’t have to declare so. If it wasn't for Tim’s help, I would still be paying double the price for my Car Insurance and wouldn’t be able to do anything about it. Highly recommend.

S Kemp

Back in February of 2024 I was involved in a motoring incident whereby a third party vehicle entered my lane causing significant damage to my vehicle.
The driver of that vehicle was negligent in their actions and were failing to admit liability, causing me the worry that my insurance premium would be significantly affected as the claim would go as 50:50 blame, as well as my rare & valuable vehicle would be written off for a value much less than market value.

I was recommended to reach out to Tim of MotorClaimGuru.
Tim was nothing short of exceptional dealing with not only the communication with the third parties insurance but my own insurer in order to clear me of any wrongful blame being placed on myself, as well as helping ensure my vehicle was rightfully repaired by a highly regarded bodyshop and not written off, contrary to the original and only possible outcome according to my insurer.

Many thanks again Tim.

jonathan gains

I was having a torrid time wit my own insurers Markerstudy who were refusing to process a no fault claim because they deemed the water tanks I carry for my work were an undisclosed modification !! So I was left, through no fault of my own, with a written off van, no insurance and no way forward !!
Enter the Guru.
Tim took on the brokers, the third party insurers, my insurers and the claims handling team. He reopened doors that had been slammed in my face .
Within a short time frame, and plenty of progress feedback, I got paid out !
Thankyou very much, and I would highly recommend Tim to get things sorted if you are having a rough deal with your motor insurance claim. He knows his onions !!

Chris Arnott

Even thought I didn't appoint Tim his support via email throughout a resent on going dispute was invaluable and a great sounding board. I would highly recommend him!