NatWest Huddersfield - Huddersfield

Address: 8 Market Pl, Huddersfield HD1 2AL, United Kingdom.
Phone: 3457888444.
Website: locator.natwest.com
Specialties: Bank, ATM.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 46 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of NatWest Huddersfield

☎️3457888444

⏰ Open Hours of NatWest Huddersfield

Monday: 9:30 AM–4:30 PM
Tuesday: 9:30 AM–4:30 PM
Wednesday: 10 AM–4:30 PM
Thursday: 9:30 AM–4:30 PM
Friday: 9:30 AM–4:30 PM
Saturday: 9:30 AM–1 PM
Sunday: Closed

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👍 Reviews of NatWest Huddersfield

Junaid I.

1/5

Where do I start absolute shocking service by the floor staff zero customer service skills I went to the branch on Saturday 11th January 2025 at 12:15pm with my little brother who has an account with NatWest the reason we went to the branch was to clear his overdraft as NatWest kept sending him letters he went with his passport and driving licence when we told the staff member why we had come in she said has he got his bank card or sort code and account number he didn’t as he has lost his card so didn’t have it we went through his emails and managed to find his customer id number and we told her he had emails and all his identification on him she said sorry we can’t do anything without a bank card I explained to her calmly look we don’t have his card as he lost it and she said sorry we can’t do anything also said our computer desks are closed on Saturday what an absolute joke we have work Monday to Friday during the day and Saturday is the only day we could have come in what a joke why open if your desks are all closed so we left the branch very very uncomfortable and unwanted absolute joke honestly the staff were just sat there laughing and talking to each other rather than helping NatWest customer we then went from there and contacted NatWest online support who were very very friendly and nice who helped us get the sort code and account number after we had passed level 1 security I also told the adviser in the phone what had happened and was told this is a lie and the staff in the branch are able to do this if correct identification was shown so clearly Huddersfield staff members are absolutely taking the liberty and getting payed to giggle with other colleagues!

Wendy M.

5/5

I was helped today by Penny. My trip to the bank was to transfer money for a house completion, in which she talked me through the process. Thank you again for your patience and getting the job in hand done. Now I'm a less stressed home owner.

Maria A.

5/5

The manager joanne and staff member with the long dark hair absolutely credit to the company they both helped me when I needed it and amazing service by both X

Emily

3/5

There has been fraud on my account so I called in to report it - they told me I had to use the app - the app would not allow me to report it so I had to phone up which took over an hour. It would have been a lot quicker and easier if I had been able to report it in the bank

Liz J.

1/5

Whilst visiting family in Huddersfield i visited your branch it was awful. The branch is all machines which I did not want to use. I found one teller when free then told me she was cash only so I banked cash then was told I had to book a time to pay a Bacs at another desk. It was so annoying . If they had the staff that were wandering around 'advising' on a till all the customers would have been served and away much quicker. I do not have this problem at my local branch as we still have human beings to talk to and to be served by.

Jack L.

5/5

One of the cash/cheque machines was sadly broken (which they were aware of) however a Natwest employee came over when she saw me waiting, service was good and speedy and was in and out within 10 minutes.

S I.

1/5

Terrible staff, terrible bank. Having worked in a bank myself, this is the absolute worst experience received from the members of staff in the Huddersfield branch. Manager needs more managerial skills, and staff need more customer service skills.

Lussy S.

1/5

Went into branch did application on the phone went thorough fine no problem was informed to make application form quicker go into branch with identification so I did with more than enough I.D told to wait which I did an hour colleague called Helen look at my bank statement and saw the high balance and said because I wasn't switching she couldn't open the account and take my identification logged a complaint and confirmed you can have as many current accounts as you want. Colleagues absolutely useless.