NatWest Milton Keynes - Milton Keynes

Address: Units 164, NatWest Milton Keynes, 166 Midsummer Blvd, Centre, Milton Keynes MK9 3BA.
Phone: 03457888444.
Website: locator.natwest.com
Specialties: Bank, Cashpoint.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 56 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of NatWest Milton Keynes

☎️03457888444

⏰ Open Hours of NatWest Milton Keynes

Monday: 9:30 am–4:30 pm
Tuesday: 9:30 am–4:30 pm
Wednesday: 10 am–4:30 pm
Thursday: 9:30 am–4:30 pm
Friday: 9:30 am–4:30 pm
Saturday: 9:30 am–1 pm
Sunday: Closed

Introduction to NatWest Milton Keynes

Nestled in the heart of Milton Keynes, NatWest Milton Keynes is strategically located at Units 164, NatWest Milton Keynes, 166 Midsummer Blvd, Centre, MK9 3BA. For those seeking financial services in this vibrant city, this branch stands out as a reliable and accessible option. You can reach them directly at 03457888444 or visit their website locator.natwest.com to manage your accounts conveniently.

Key Features and Services

NatWest Milton Keynes specializes in offering a comprehensive range of banking services and the convenience of Cashpoint ATMs, making it an ideal choice for both everyday transactions and bill payments. The branch also prides itself on providing on-site services, ensuring that customers have access to a wide array of banking needs under one roof. Moreover, the establishment is noted for its commitment to inclusivity, boasting a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that everyone can enjoy a seamless banking experience.

Facilities and Accessibility

In addition to its robust service offerings, NatWest Milton Keynes goes above and beyond in terms of customer facilities. The branch is equipped with wheelchair-accessible car park and entrance, demonstrating its dedication to serving all members of the community. This thoughtful approach to accessibility is just one of the many reasons why customers appreciate the branch's commitment to providing a comfortable and inclusive environment.

Customer Feedback and Opinions

Customer opinions reflect a generally positive experience at NatWest Milton Keynes. With 56 reviews on Google My Business, the average opinion stands at a modest 2.7 out of 5. While some patrons have praised the professionalism and ease of opening accounts online, there's always room for improvement as evidenced by the average rating. It's clear that while many find value in the services provided, there's an expectation for an even higher level of customer satisfaction.

Recommendation for Potential Visitors

For anyone considering visiting NatWest Milton Keynes, it's worthwhile to make a note of its online banking capabilities and accessibility features. Whether you're a regular customer looking to manage your accounts or a first-time visitor seeking a convenient banking solution, this branch offers a solid foundation for your financial needs. To get started or to find out more about the services available, don't hesitate to visit their website. You can easily navigate through their services, learn about account opening processes, and even plan your visit by checking their opening hours.

👍 Reviews of NatWest Milton Keynes

Kathryn

5/5

I've been with natwest for 14 years now and I've never had an issue. They are a pleasure to deal with. The process of opening any account online is easy, and the staff have been top notch. Very professional on each occasion I've called or visited.

carole H.

1/5

Ridiculous- didn't even know my branch of 26yrs had moved!!
New branch- the other end- complete unsatisfactory-
Had to wait for the one ( yes 1!) customer service operative to arrive- upstairs- long queue. Could hear everything tht was being said - no confidentiality. Just rubbish. Would give 0 if that was an option!!!

Nitin P.

5/5

My wife and I have been with Natwest all our life. Recently we had issues with one of our other banks and were very disappointed with the way they were making us go from pillar to post just to open an ISA account. We went to OUR Bank (Natwest) and Scholarstic Masuko sorted us out in 15 minutes - Thanks Masuko you were great !!

JenaZRehman J.

5/5

Thank you Bilquis. This great appreciation is for your excellent service. You assisted so well.

SR (.

5/5

When I visited, I walked past a queue near the entrance. I took the lift and went upstairs to draw out some cash from a machine and have a look around.
There seems to be several open seating areas downstairs, a couple of larger group meeting areas and an accessible toilet.
There's a choice of a staircase or lift access to the first floor. Smaller meeting rooms upstairs, a cash machine and paying in machine and one manned till.

Neveen K.

1/5

Been here a couple of times recently, long wait times (about an hour) and not enough staff - 2 people working and the rest doing sweet FA standing around.

Ask how long it takes - "we don't know".
Ask if I can book an appointment - "no".
Ask if they can recommend a better time to come back - "we don't know".

Staff member at the initial counter was rude and arrogant. The staff member who finally helped us was nice but it doesn't make up for the ridiculous and terrible "sit and wait" system. Switching banks asap.

Chris P.

1/5

Update

5.3.24

Nice new branch,shame about the service.

Nat West do not allow you to make appointments, you have to wait.
No communication, sit and wait
Treat "customers" with contempt.

Update, did finally get to speak with a nice helpful lady

Dull horrid place.
Greeted by a QR code to register for a queue which takes for ever.
Doors are left open so everyone can hear your business, apparently due to covid

Had the desired effect, i will avoid!

Gavin

1/5

New branch is more like an internet cafe. Only one counter tucked away on first floor that is not open on Saturdays, unable to get my cash out, told to come back during the week, but I work. Staff very arrogant and belittling, not a good experience at all. They forget I am lending them my money for free. Room for improvement, absolutely!