New Rackheath Post Office - Norwich

New Rackheath Post Office

Located at the address 1 Bernard Cl, Rackheath, Norwich NR13 6QS, United Kingdom, New Rackheath Post Office is a convenient and essential service for the local community. This post office offers a wide range of services, including business banking, courier services, mailing services, and shipping services. They are committed to providing excellent customer service and have implemented various features to cater to their customers' needs.

The post office is equipped with a wheelchair-accessible entrance, making it easy for everyone to access their services. They also accept debit cards, credit cards, and offer NFC mobile payments for added convenience. With these features, New Rackheath Post Office aims to provide a seamless and efficient experience for all their customers.

Specialties

• Post office
• Bank
• Business banking service
• Courier service
• Mailing service
• Shipping and mailing service
• Shipping service

Other Points of Interest

• Wheelchair-accessible entrance
• Debit cards
• NFC mobile payments
• Credit cards

Opinions

This company has 8 reviews on Google My Business, with an average rating of 2/5. While the number of reviews may be small, it is essential to consider the opinions of those who have used their services. It is crucial to take into account both the positive and negative feedback to make an informed decision.

Overall, New Rackheath Post Office is a reliable and accessible service for the community. With its wide range of services, wheelchair-accessible entrance, and convenient payment options, it aims to meet the needs of its customers. However, it is essential to consider the average rating and reviews before making a decision.

👍 Reviews of New Rackheath Post Office

Tommy

1/5

I have been a Online Reseller for many years and have never had such a rude customer service in all my time of sending packages off. If i ever have to send packages off i always go to the Royal Mail Main Office on Rountree Way. I recommend for any other sellers like me to do the same. Its just easier to drive the extra few miles rather than having mud thrown in your face.

D B.

1/5

New Girl on the till so rude. Doesn't how parcels work telling me to read a leaflet lol . Ive sent hundred of parcels and bought things in the shop over the years. Previous people and owner were so much better. were so friendly. Lost a local customer. Not going thier ever again, used to spend alot aswell. 2x now so rude not how to treat a customer!! You will be getting a complaint from royal mail.

Harry S.

1/5

Very rude blonde lady in there when trying to send a package off. Still a year later somehow she’s still working in there. I always try and go to the other shop as much as possible even if meaning to having to pay extra for a shipping label. They’re fantastic in their with sending packages via Evri. Unfortunately due to this rude arrogant person I’m having to travel to a different post office to send off packages as it’s not worth the stress of it, if I’m having to ship via Royal Mail. Never have met such a rude, self entitled human being in customer service in my life of being a reseller.

dobby C.

1/5

The blonde woman in there is by far the rudest woman I've ever seen in a customer facing job. She is blunt, unfriendly and downright rude. After multiple times of attempting to support the local shop, I will never go there again.

Phil M.

1/5

Aggressive older blonde lady serving, I’ve had a few harsh responses trying to do my parcels here. Not any more! Never going back. Everyone has a bad day but she shouldn’t be public facing.
Try being nice luvvy.

Liesl M.

5/5

lovely friendly staff, efficient and knowledgeable

Susan M.

5/5

Lovely people. Always happy to help 😊

Donny B.

1/5

Absolutely shocking customer service.