NFU Mutual Beverley & Holderness - Beverley

Elizabeth U.

I have used this branch of NFU to insure my Listed property and contents (many other insurers will not) for many years. I appreciate being able to discuss my needs personally and have always had good ,helpful advice and service. Very satisfied customer.

Stuart J.

No fuss efficient service from start to finish. I was involved in a minor accident when someone went into the back of me at a roundabout. As soon as I
described what had happened the claim team immediately recognised that I was not at fault and I was not asked for any excess payment. I received a courtesy car during the repairs and was kept up to date on the status at regular intervals.

Ben C.

I found Danielle at NFU, Beverley spoke to me with intelligence, common sense and professionalism. Indeed, I also discovered she has an extensive knowledge of insurance and she instantly put me at ease. Consequently, my call was handled efficiently and the subsequent documentation I received was perfect.

Joseph E.

I have been insured with NFU for 2 years, and compared with my pervious Insurance cover & service with other companies, & especially significantly the way e-Commerce dominates nowadays, this company focus’s on its customer centric ethos, providing the best possible access, support & understanding of their products.
In my experience, based on my interaction, With this team, I always feel supported, because I have been afforded the uppermost respect, empathy & genuineness, qualities I believe are the processional standards. I am visually impaired, and this team don’t just indicate that in their “system” and think “ job done” they actually read that information and act accordingly. Like when my renewal was due, I received a call to say it was being sent in large print , do I have any specific requirement's, and also the invitation to call and discuss anything should I need to.
That has never happened before. Thats just one example of how this team “ think out of the box” are proactive and somehow stop and think what it is like in someone else’s shoes, when those shoes are too tight . This for me, I still a sense of trust, and know that whatever happens should I need their support with a claim, another service, or advice . It will be there.
To me, this is less a product, and more a lifestyle choice , and that’s because I feel safer and protected by having it.
Sincerest thanks to you all, you are all working together , and by working together, you are able to make a huge difference.

JE

Toni M.

Super company, dealt with a complicated claim following the flooding of our farm. Used loss adjusters Sedgewicks who were equally as efficient. Used NFU for years and there is no better company for dealing with claims

Bridget W.

I needed to make amendments to my home insurance policy prior to renewal. I have insured with NFU Mutual for a few years now and they have always offered a competitive price and a very personal approach to my specific insurance needs. Graham dealt with the changes I needed to make and offered a professional, personal and timely response to my requests, resulting in a very satisfactory outcome. Thank you.

Jonathan S.

The team at Beverley responded very quickly following damage to a tractor and trailer combination in a road traffic accident. The repairs were organised without fuss or delay and the machinery was back with us in A1 order in short order. The staff at NFU Mutual Beverley were efficient and courteous in their handling of the matter from start to finish. Highly recommended.

Andrew H.

Very knowledgeable staff and easy to talk to. We obtained a good renewal quote. Easy remote to renew our policy. Would use for other policies if competitive. Handy to have a local office as against just a call centre.