ReAssure Group Plc - Hitchin

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ReAssure Group Plc

ReAssure Group Plc is a leading life insurance agency located in Radcliffe House, Tilehouse St, Hitchin SG5 2DW, United Kingdom. Established with a commitment to providing comprehensive life insurance solutions to its clients, the company has earned a reputation for excellence and reliability.

About ReAssure Group Plc

Founded on the principles of trust and professionalism, ReAssure Group Plc specializes in offering a wide range of life insurance products to meet the diverse needs of its customers. With a team of experienced and knowledgeable professionals, the company strives to deliver personalized service and tailored solutions to each client.

Location and Accessibility

The company's office is conveniently situated in Radcliffe House, Tilehouse St, Hitchin SG5 2DW, United Kingdom, making it easily accessible for clients from the surrounding areas. ReAssure Group Plc is committed to ensuring that all clients, including those with mobility challenges, can access its services. The office features a wheelchair-accessible entrance and parking lot, demonstrating the company's dedication to inclusiveness and accessibility.

Specialties and Services

Specialties: Life insurance agency. As a life insurance agency, ReAssure Group Plc offers a comprehensive range of life insurance products, including term life insurance, whole life insurance, universal life insurance, and more. The company's expertise lies in helping clients navigate the complex world of life insurance, providing guidance and support throughout the process.

Other Points of Interest

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Appointment required

Reviews and Ratings

ReAssure Group Plc has garnered positive feedback from its clients. The company has received 4 reviews on Google My Business, with an average rating of 4 out of 5 stars. Clients appreciate the personalized attention, expert advice, and comprehensive solutions provided by the company's professionals.

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👍 Reviews of ReAssure Group Plc

Heather P.

1/5

It has been VERY stressful trying to get a response from the company. In fact, it has taken nearly 6 months. I feel I have been caught in a loop just trying to make contact. Essentially, I have been annoyed and irritated at not being able to get through or get any response at all but now I feel I exist I hope that my interactions with the company improve.

Update: so it's now over a week later and they have not delivered on the things they said they would do. I still have not got the form to transfer the account to me. It's a form - email it! I've been on hold for 15 minutes while someone checks if it can be emailed.
My solicitor has rung several times also and the promised form has not been sent my post. And despite changing my home address with them they are still sending post to my former address.
And evidently the reason that I have been locked out of the portal is because I might have put a space in my date of birth. If I am not supposed to put spaces, why does it only accept the correct amount of digits?
This is appalling.
Third addition: so I got locked out again. The company website says that I should ring an 0800 number to have the account unlocked. This however does not happen. Essentially, they tell you what you should type in. Although the entries are drop down boxes except for my DoB which I clearly know as I pass the security when I speak to someone. But I still keep getting locked out. So ReAssure, what next? I am certainly not getting any reASSurance from you

Debojyoti M.

5/5

Love this place, it is small but cozy

Aloke

5/5

Jason L.

5/5