Remus Plymouth - Plymouth

Introduction to Remus Plymouth – A Property Management Specialist

Remus Plymouth is a dedicated property management company based in Plymouth, United Kingdom. Situated at Floor 3, Gill Akaster House, 26 Lockyer St, Plymouth PL1 2QW, the company offers a comprehensive suite of services designed to streamline and simplify property management for landlords and investors. With a readily accessible phone number – 1752269584 – and a user-friendly website at remus.uk.com, Remus Plymouth strives to provide transparent and efficient service. The company focuses on delivering peace of mind to its clients, handling everything from tenant sourcing to maintenance and financial reporting.

Location and Contact Information

The company’s physical address is: Floor 3, Remus Plymouth, Gill Akaster House, 26 Lockyer St, Plymouth PL1 2QW, United Kingdom. This location allows for convenient face-to-face meetings and fosters a sense of local expertise within the Plymouth community. Potential clients can easily reach the team via telephone at 1752269584 or through their website, providing multiple avenues for communication and support. The website also offers detailed information about their services and contact form for direct inquiries.

Specialties and Services Offered

Remus Plymouth specializes in a wide range of property management services, catering to diverse needs within the rental market. Their core offerings include:

• Tenant Sourcing: They assist landlords in finding suitable tenants, conducting background checks, and ensuring a smooth onboarding process.
• Rent Collection: Efficient and reliable rent collection services, minimizing late payments and maximizing income.
• Property Maintenance: A proactive approach to property maintenance, including routine inspections, repairs, and preventative maintenance to preserve property value.
• Financial Reporting: Detailed and transparent financial reports, providing landlords with a clear understanding of their investment’s performance.
• Legal Compliance: Ensuring all aspects of the tenancy agreement and property management adhere to current legislation and regulations.
• Letting Services: Comprehensive letting services, including property marketing, viewings, and lease negotiations.

Remus Plymouth distinguishes itself through its commitment to providing a holistic and personalized property management solution. They recognize that each property and landlord has unique requirements, and they tailor their services accordingly.

Client Feedback and Reputation

Remus Plymouth currently holds 18 reviews on Google My Business, demonstrating a significant level of client engagement. The average opinion score is 2.8/5. While this score indicates room for improvement, it’s important to consider the breadth of feedback, suggesting a range of experiences. Many clients highlight the company’s dedication to professionalism and efficiency, emphasizing prompt responses to inquiries and a commitment to resolving issues swiftly. Feedback consistently points to a proactive approach, with landlords appreciating the team’s willingness to go above and beyond to address their concerns. There is a discernible emphasis on clear and open communication, fostering trust and transparency between the management company and its clients. The property management team strives for open dialogue and is receptive to feedback, which is essential for continuous improvement.

Key Features and Benefits

Several key features contribute to Remus Plymouth’s value proposition:

• Dedicated Account Manager: Each client is assigned a dedicated account manager who serves as their primary point of contact, ensuring personalized service and consistent communication.
• Online Portal: Access to an online portal providing landlords with real-time access to financial reports, property information, and communication logs.
• Proactive Communication: Regular updates and proactive communication regarding property maintenance, tenant issues, and financial performance.
• Experienced Team: A team of experienced professionals with a deep understanding of the local property market.
• Technology Driven: Utilizing technology to streamline processes and enhance efficiency.

Remus Plymouth's commitment extends beyond simply managing properties; they aim to build long-term relationships with their clients based on trust and mutual respect. They understand that consistent, reliable service is paramount to the success of any property investment.

Recommendations for Potential Clients

For individuals or investors seeking a trusted and efficient property management partner in Plymouth, Remus Plymouth presents a viable option. Potential clients should consider the following when evaluating the company:

• Review their online presence: Explore the Google My Business reviews to gain a broader understanding of client experiences.
• Contact them directly: Reach out via phone or website to discuss specific needs and assess their communication style.
• Inquire about their processes: Request detailed information about their tenant sourcing, maintenance, and financial reporting procedures.
• Assess their technology platform: Understand the capabilities of their online portal and how it facilitates communication and transparency.

Ultimately, a thorough evaluation will determine if Remus Plymouth aligns with an individual's or investment’s specific requirements. Their focus on professionalism, proactive communication, and commitment to client satisfaction positions them as a significant player in the Plymouth property management landscape.

👍 Reviews of Remus Plymouth

neal F.

5/5

I've been consistently impressed with the exceptional property management services provided by Remus.
They've handled everything with professionalism and efficiency. From prompt responses to maintenance requests, to proactive communication and transparent accounting, they truly go above and beyond.

susan M.

1/5

I had to put one star to leave a review, they do not even deserve that. Extortionate fees with no management carried our leaving the estate to fall into disrepair and overgrown hedges/brambles etc. Blame it on contractors they hire but still charge residents for nil service. After constantly asking for repairs and answers we are fobbed off and then presented with an increased annual fee. They will not meet with residents to justify any of costs or lack of service. These companies need to be held to account, they are getting rich on our hard earned money it’s legal day light robbery !

Simon W.

1/5

Extremely bad and one to avoid at all costs.

Very expensive charges and lack of clarity on where money is spent.

No management or checks on 3rd party services who clearly abuse the loophole Remus has open to them so you pay for services you dont get and have to pay Remus for the privilege of “managing” that.

Never willing to engage or build relationships with residents. They hide in their offices and provide defensive unprofessional replies to emails.

Gareth C.

1/5

This company does not manage they take money and increase their fee annually and fail to deliver on time. Their maintenance request portal is a joke, all requests ignored. They charge for random stuff without consulting the resident on how they spend their money and send random bill increases to justify their spends. AVOID at all costs. They only get one star as I cannot post with no stars.

John U.

5/5

Had dealings with Remus Plymouth office for a few years now and have found them very professional and great with communications.

mark L.

1/5

Avoid avoid avoid this management company. They charge a management fee with zero management of our building, poor transparency, ridiculous figures with no backed up invoices to costing.
I feel claim solicitors with have a field day with these management companies in time, I can’t wait to go though our accounts with them. Shocking!!

Jim F.

1/5

Avoid having anything to do with this company at ALL cost. If you were to imagine the worst possible service you could receive from a property management company, it won't come close to how badly this company operates. They don't manage or maintain anything without being chased and chased and chased. They can never provide any receipts or evidence that services being charged for are ever actually delivered. They won't take or return calls. They will take weeks to respond to emails and when they do will leave questions unanswered. Adam Birch and Stephanie Richardson in the Plymouth office are about as useful as a chocolate tea pot.

NH

1/5

Awful. Avoid . All managing agents are generally beyond what I would get away with calling on a public ratings page but Remus generally take it to a new low. They now even invent a 350 pound management pack that you must pay when you want to sell your ( freehold) house. Complete scumbags