Richardson Swift Accountants & Tax Advisers - Bath

Savage

From what started with a very positive experience and a very helpful phone initial phone call with Jon Miles my experience with Richardson Swift went down hill. On following up a good while later by email I was met with a slightly defensive response being told I’d had a generous assist prior and that it was on me to have sent in various documents for review. In following emails to them I tried to instruct yet the reply time was interminable - literally months! I also recently reviewed all emails sent which I genuinely can’t see as being anything other than professional enquiries. The final email I sent (6 months ago) repeating a request to instruct and offering to pay up front simply went unanswered. I can but think I was of not enough commercial value to them as a business. I acted in good faith whilst I waited for them to reply whilst trying to proceed with conveyancy. In the end I had to go elsewhere as I couldn’t wait any longer. It’s a shame as they seem highly rated and recommended. Very odd and deeply frustrating when you are simply trying to pay for someone’s professional services!

Amie R.

Thank you Richardson Swift. Highly professional, very helpful and consistently delivering. As a start-up business Richardson Swift have really helped us align our accounts and continuously help us to plan for future growth. We would highly recommend with a special mention to Rachael, Ellen & Derek - Promote Online Digital

Tina B.

A very warm welcome always greets you when you enter the doors of Richardson Swift. The level of service is high and they are always quick on following up actions after meetings.

Jon G.

Richardson Swift helped me immensely with quite a complicated Tax issue after an equity sale. Jon Miles was a breath of fresh air after I found another firm were not really up to the job. Excellent company and excellent service.

Mike B.

Richardson Swift provided expert advice on our family's IHT. Many thanks for providing different options and creating action where there had previously been inertia.

Simon W.

Great team of experts who make our lives easier - Debbie runs a relaxed but tight ship. Hats off to all of you.

Best

Simon Wainewright