Rightside Financial Services Limited - Chelmsford

Lorraine M.

I can’t praise Rightside Financial Services highly enough. Especially Jessica, She sorted out my claim, when I thought that I had lost my pension money. All the work was completed in a timely manner. Jessica kept me informed every step of the way. I would 100% recommend Rightside if you need someone to represent you and Jessica thank you, you have been a star.

James L.

My dealings with RFS Ltd have taken place over the last two and half years (probably more - the pandemic has made keeping track of time rather challenging). During the period of the claim being processed, I was kept fully informed of the progress (Jessica was always very apologetic when nothing seemed to be happening). Eventually the process was passed to the Ombudsman who, I'm pleased to report, found in my favour. Although the information I was able to provide was, at times, very sketchy, RFSL pursued the claim doggedly, the end result being that I will receive several thousand pounds that I would never have seen otherwise. I am hugely impressed by the dedication of the company and deeply grateful for all their work on my behalf. Everything was carried out in a thoroughly professional manner and even when I made the error of responding directly to a telephone call (when all communication should have been through RFSL) I was treated with the greatest of respect and the matter was sorted out. I would have absolutely no hesitation in recommending RFSL or using their services in future should the need arise. Thank you to everyone involved, Jessica in particular.

David W.

Like many people, I was very skeptical of claims' firms but Rightside were recommended to me by my Financial Adviser so I gave them a go and I have not been disappointed.
I dealt with Jessica and from the completion of the initial application, to reviewing the draft before they sent it to the FSCS, to keeping me appraised of progress, her service has been excellent.
Last week, FSCS awarded me the maximum compensation permissible, which was more than I ever expected and in fact Jessica is now going to pursue another route to try to recover the balance, which was above what FSCS can pay out.
In summary, very impressed with the service and highly recommended.

anthony W.

I transferred my company pension in to a Sipp and loss thousands of pounds.I thought I had lost a large amount of my pension. RightSide Financial Services took on my case and were able to claim back what I had loss plus more.They kept me up to date all every step of the way.
I would recommend them to anyone in a similar position.

Thank you Jessica and Daryl, who were very professional.

Lorraine

Jessica kept me informed of developments every step of the way.
I received compensation from the FSCS and it was far more than I expected. Right-side have been excellent and I wish to thank Hoyle for their initial contact, I couldn't have done it without them.

Dick P.

I cannot comment on other people's experience of Right-Side but I can certainly report the exceptional service provided to me. Around Mid-2018 I elected to transfer a pension fund to an alternative provider. It was only 12 months later when I learned from Hoyle Independent Advisors that in their opinion the resulting pension had been "Miss-Sold" to me. The matter was passed to Right-Side who dealt with the resulting claim on my behalf. They acted professionally throughout and kept my input to the necessary minimum. I was finally awarded FCS compensation which was far beyond my most optimistic expectations. My sincere thanks to Right-Side for a job well done and my recommendation to future clients.

Declan B.

AVOID AT ALL COSTS!

Hindsight is a wonderful thing, and having known how this company operate, I wouldn't have touched them with a bargepole.

The staff seem to have little to no knowledge of how the claims industry work. I have been bombarded with irrelevant paperwork and phone calls. If I knew I had to put this much time into this ordeal, I would have processed the claim myself and saved myself the rip off fees I had to pay for such a poor service.

Lesley D.

Really pleased with the help and service from Andy Pitty at Rightside, and totally delighted with the outcome. Would not have been possible without Andy and his company. He is very helpful, knowledgeable and kept us updated throughout the process. Would highly recommend using his services.